Find Customer service team lead Jobs in Kilkenny, Kk

Reservations Agent - Full-time Position
Kilkenny River Court Hotel —Kilkenny, County Kilkenny
- Weekend availability
- Sales
- English
- Hotel
- Referral programme
Quick apply
14d
Sales Manager
AzKar Quantum Group —Kilkenny, County Kilkenny
- €30,356.77–€80,000.00 a year
- Full-time
- Management
- Sales
- Leadership
Quick apply
Senior Mechanical Project Engineer
Lawler Consulting —Kilkenny, County Kilkenny
- Full-time
- Hybrid work
- Plumbing
- HVAC
- Communication skills
- Annual leave
Quick apply
Quality & Continuous Improvement Co-Ordinator - UPMC Aut Even Hospital, Kilkenny
UPMC —Kilkenny, County Kilkenny
- €32,692–€47,574 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Reservations Manager – Kilkenny River Court Hotel
Kilkenny River Court Hotel —Kilkenny, County Kilkenny
- Full-time
- Hospitality
- English
- Hotel
- Referral programme
- Sick pay
Quick apply
13d
Research, Development and Innovation Project Delivery Section Lead Officer
South East Energy Agency —Kilkenny, County Kilkenny
- €52,000–€55,000 a year
- Engineering
- No degree
- Budgeting
Quick apply
8d
Medical Secretary - UPMC Aut Even Hospital, Kilkenny
UPMC —Kilkenny, County Kilkenny
- €33,504.81–€48,759.69 a year
- Microsoft Office
- Administrative experience
- Clinic
- Annual leave
5d
Medical Secretary - UPMC Aut Even Hospital, Kilkenny
UPMC —Kilkenny, County Kilkenny
- €33,504.81–€48,759.69 a year
- Microsoft Office
- Administrative experience
- Clinic
- Annual leave
5d
Client Services, Senior Associate
State Street —Kilkenny, County Kilkenny
- Full-time
- Accounting
- Communication skills
EU Project Officer
South East Energy Agency —Kilkenny, County Kilkenny
- €32,000–€42,000 a year
- Research
- Communication skills
- Annual leave
Quick apply
Director of Marketing
Mount Juliet Estate —Kilkenny, County Kilkenny
- €65,000–€70,000 a year
- Full-time
- Hospitality
- Budgeting
- Leadership
Quick apply
4d
Housekeeping Operative - UPMC Aut Even Hospital, Kilkenny
UPMC —Kilkenny, County Kilkenny
- Customer service
- Leaving certificate
- Clinic
- Annual leave
7d
Audiologist/Hearing Aid Dispenser
Specsavers —Kilkenny, County Kilkenny
- Up to €42,000 a year
- Weekend availability
5d

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Reservations Agent - Full-time Position

Kilkenny River Court Hotel -
Kilkenny, County Kilkenny

Quick apply

Job details

Full-time
14 days ago

Benefits

Bike to work scheme
Referral programme

Qualifications

Sales
English
Front desk

Full job description

We have a fantastic opportunity for a full-time Reservations Agent to join our team at the Kilkenny River Court Hotel.

About us:

The Kilkenny River Court Hotel is a premier 4-star city centre hotel and is superbly located adjacent to the main shopping areas, theatres, entertainment, tourist attractions, Kilkenny's Medieval Mile, and Kilkenny Castle.

We are part of the Neville Hotel group, a familyowned Irish Hotel Group with six iconic hotels. They are the 4* Royal Marine Hotel in Dun Laoghaire, County Dublin, the 5* Druids Glen Hotel & Golf Resort in Wicklow, the 4* Kilkenny River Court Hotel, the 4* Tower Hotel & Leisure Centre in Waterford City, the 4* Ravenport Resort in Wexford, and 4* Whites of Wexford.

We focus on offering the highest standards of service and quality to all our guests. We believe in making the most of each guest's stay through genuine Irish hospitality, warmth, and continuous re investment in our hotels.

The Candidate:

The ideal candidate for this role will be a confident, organised person who has excellent attention to detail and guest care skills. A flexible attitude towards shift work is essential as midweek and weekend work is a prerequisite for the role.

Key Duties & Responsibilities:

Answer in-coming calls and emails from prospective guests, corporate clients, tour operators and travel agents. Ensuring that all are dealt with in a prompt, efficient and professional manner.
To answer the hotel telephone to the agreed company standards.
To anticipate guests needs and ensure that the level of service provided is above and beyond guest expectation.
To complete departmental checklist daily.
To input all group rooming lists.
To develop a strong working relationship with colleagues in your department and related departments.
To convert enquiries to a sale, passing on new business leads to the Sales team.

Experience/Qualifications

A friendly positive can-do-attitude * Must be fluent in English both written and oral*.
A minimum of 6 months reservations /reception experience in a 4* property.
Strong customer care skills.
Ability to organise and prioritise.
Experience with Hotsoft Office System is desirable.
Having knowledge of third-party websites is desirable.

In return we offer excellent employee benefits including:

Hotel B&B discounts across the group.
20% discount on bar & restaurant food in a sister property.
Comp golf available on Druids Heath to all Neville Hotel Team Members (T's & C's apply)
Promotion of bike to work scheme and other commuting to work incentives.
Meals during shifts.
Free onsite tea/coffee.
Opportunities for career progression.
Employee of the Month and Employee of the Year.
Employee referral bonus (T&C's applies).
If a Team Member books an overnight stay in any Neville Hotel, the company will provide the 2nd night free for any booking of two nights or more (T&C's applies).
The chance for further career development and training opportunity.

Important Information:

All applicants must be eligible to live and work in the Ireland full time. You will be asked to provide documented evidence of eligibility.

Quick apply

Refine Your Search

customer service team lead jobs in kilkenny, kk

Reservations Agent - Full-time Position

Sales Manager

Senior Mechanical Project Engineer

Quality & Continuous Improvement Co-Ordinator - UPMC Aut Even Hospital, Kilkenny

Reservations Manager – Kilkenny River Court Hotel

Research, Development and Innovation Project Delivery Section Lead Officer

Medical Secretary - UPMC Aut Even Hospital, Kilkenny

Medical Secretary - UPMC Aut Even Hospital, Kilkenny

Client Services, Senior Associate

EU Project Officer

Director of Marketing

Housekeeping Operative - UPMC Aut Even Hospital, Kilkenny

Audiologist/Hearing Aid Dispenser

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