Find Ecommerce customer support Jobs in Dublin, D

E-Commerce Executive
Independent Clothing Ltd —DUBLIN 24, County Dublin
- €27,000–€35,000 a year
- Full-time
- Merchandising
- In-person
- AI
Quick apply
5d
Customer Experience Agent
Whatnot —Dublin, County Dublin
- €35,000–€42,500 a year
- Weekend availability
- Hybrid work
- English
- Bachelor's degree
- Work from home
ECommerce Logitics & Operations Support
Luzern eCommerce Group —Dublin, County Dublin
- Hybrid work
- Microsoft Excel
- Continuous improvement
- AI
- Annual leave
- Employee assistance program
Quick apply
1d
Customer Support Specialist, eShop (Channel Operations)
Analog Devices —Glasnevin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Communication skills
8d
Retail IT Support Analyst
DAA —Dublin, County Dublin
- Full-time
- Computer Science
- Project management
- Bachelor's degree
18h
Senior Customer Service Executive
McSport —DUBLIN 22, County Dublin
- Full-time
- Customer service
- ERP systems
- English
- Employee discount
Quick apply
1d
Scaled Customer Success Manager
Intercom —Dublin, County Dublin
- Hybrid work
- AI
- Communication skills
- Work from home
1d
Production Support Analyst
eBay Inc. —Dublin, County Dublin
- Weekend availability
- Oracle
- Master's degree
- SQL
1d
E-Commerce Order Fulfilment Associate - Bookshop
Chapters Bookstore —Dublin, County Dublin
- €14.15 an hour
- Full-time
- Warehouse experience
- Time management
- Employee discount
Quick apply
Digital Business Analyst
Accenture —Dublin, County Dublin
- Full-time
- AI
- Gym membership
Customer Success Manager
GreyScout —DUBLIN 1, County Dublin
- Communication skills
- Annual leave
Staff AI Designer
Intercom —Dublin, County Dublin
- Hybrid work
- Annual leave
- Work from home
Enterprise Customer Success Manager
Intercom —Dublin, County Dublin
- Hybrid work
- AI
- Work from home
2d
Deployment Project Coordinator
Global Payments Europe, S.R.O. —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Management
- Project management
Quick apply
Digital Product Executive
Woodie's —Dublin, County Dublin
- Hybrid work
- Organisational skills
- Agile
- Communication skills
- Sick pay
Graduate SWE - Distributed Databases
eBay Inc. —Dublin, County Dublin
- €50,500–€58,500 a year
- Full-time
- Computer Science
- System design
- Java
7d
Content Operations Manager (eCommerce)
Luzern eCommerce Group —Dublin, County Dublin
- Hybrid work
- Organisational skills
- Budgeting
- AI
- Annual leave
- Employee assistance program
Quick apply
Trust & Risk Agent
Whatnot —Dublin, County Dublin
- €35,000–€42,500 a year
- Weekend availability
- Social media management
- Customer service
- English
- Work from home
Account Executive
GreyScout —DUBLIN 1, County Dublin
- Sales
- Annual leave
Digital Content & Live Selling Executive
Independent Clothing Ltd —DUBLIN 24, County Dublin
- €27,000–€40,000 a year
- Full-time
- Social media management
Quick apply
5d

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E-Commerce Executive

Independent Clothing Ltd
DUBLIN 24, County Dublin

Quick apply

Job details

Full-time
€27,000–€35,000 a year
5 days ago

Benefits

On-site parking

Qualifications

Merchandising
E-commerce
SEO
Google Ads
AI
Google Analytics
Communication skills

Full job description

About the Role

We are looking for a driven and commercially minded Ecommerce Executive to join our growing apparel brands. You will take ownership of our Shopify stores, helping to drive revenue, optimise the customer journey, and support our digital growth strategy across multiple brands – Both B2B and DTC.

This is a hands-on, varied role suited to someone who thrives in a fast-paced fashion environment and has a genuine passion for ecommerce and digital retail.

Role Overview

Job Title Ecommerce Executive
Industry Apparel / Fashion Retail
Location Dublin, Ireland (Hybrid considered)
Contract Full-Time, Permanent
Experience 2–4 Years in Ecommerce
Reporting To Head of Digital / Ecommerce Manager

Key Responsibilities

Shopify Store Management

Manage and maintain multiple Shopify stores across our apparel brands, ensuring optimal performance and user experience.
Oversee product uploads, descriptions, pricing, and imagery to keep catalogues accurate and on-brand.
Configure and manage Shopify apps, plugins, and integrations (payments, fulfilment,reviews, etc.).
Monitor site health, resolve technical issues, and liaise with developers where needed.
Lead seasonal and promotional site updates, campaign launches, and new product drops.

Trading & Performance

Analyse and report on key ecommerce metrics including traffic, conversion rate, AOV, andrevenue.
Identify trading opportunities and recommend actions to drive sales and improve site performance.
Support the delivery of promotional calendars and ensure all commercial activity is live and accurate.
Work with the marketing team to align on-site activity with paid, social, and email campaigns.

Customer Experience & CRO

Continuously review and optimise the customer journey across desktop and mobile.
Conduct A/B testing and make data-driven recommendations to improve conversion.
Manage on-site merchandising, collections, and search functionality.
Ensure the checkout experience is seamless, reducing basket abandonment.

Brand & Content

Ensure all brand stores maintain a consistent look, feel, and tone of voice.
Collaborate with creative teams on imagery, copy, and content requirements.
Support new brand or product launches end-to-end from a digital perspective.

Social Media & Digital Marketing

Plan and execute social media marketing activity across Instagram, TikTok, and Facebook to support brand awareness and drive traffic to our Shopify stores.
Create and manage paid digital advertising campaigns across Google Ads (Search,Shopping, Display) and Meta Ads, optimising for ROAS and conversion.
Monitor, analyse, and report on the performance of all paid and organic digital channels, making data-led recommendations for improvement.
Work closely with the content and creative teams to develop social-first assets that align with campaign objectives and brand guidelines.
Stay up to date with social commerce trends, platform updates, and emerging digital marketing opportunities relevant to the apparel industry.

Requirements

Essential

2–4 years of hands-on ecommerce experience, ideally within apparel or fashion retail.
Demonstrable experience managing Shopify stores at a brand or agency level.
Strong commercial acumen with the ability to translate data into actions.
Proficiency in Google Analytics (GA4), Shopify Analytics, or similar tools.
Highly organised with excellent attention to detail and ability to manage multiple priorities.
Strong communication skills and ability to work cross-functionally.
Strong eye for design, branding, and digital visual merchandising with an understanding of fashion retail aesthetics.
Experience creating and managing website layouts, promotional banners, and customer-facing content within Shopify or similar ecommerce platforms.

Desirable

Experience working across multiple brands or Shopify stores simultaneously.
Familiarity with email platforms such as Klaviyo and how they integrate with ecommerce.
Understanding of SEO best practices and on-site optimisation.
Experience with Shopify
Knowledge of paid media channels and how they interact with onsite performance.
Proven track record running live selling events on TikTok, Instagram, or Facebook.
Experience with Google Ads (Search, Shopping) and Meta Ads Manager.
Experience using AI image generation tools (e.g. Merchd, Gemmini, ChatGPT, etc.) for commercial content creation.
Strong visual and creative judgement with exceptional attention to detail and product accuracy.
Understanding of prompt engineering and AI-assisted content workflows within a retail or ecommerce environment.

What We Offer

Generous staff discount across all our apparel brands.
A collaborative, creative team environment in a growing business.
Be at the forefront of using in-house AI tools, working with the latest technology to enhance how we trade, create, and grow.

Pay: €27,000.00-€35,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

ecommerce customer support jobs in dublin, d

E-Commerce Executive

Customer Experience Agent

ECommerce Logitics & Operations Support

Customer Support Specialist, eShop (Channel Operations)

Retail IT Support Analyst

Senior Customer Service Executive

Scaled Customer Success Manager

Production Support Analyst

E-Commerce Order Fulfilment Associate - Bookshop

Digital Business Analyst

Customer Success Manager

Staff AI Designer

Enterprise Customer Success Manager

Deployment Project Coordinator

Digital Product Executive

Graduate SWE - Distributed Databases

Content Operations Manager (eCommerce)

Trust & Risk Agent

Account Executive

Digital Content & Live Selling Executive

I want to receive the latest job alerts for ecommerce customer support in dublin, d

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