Find Logistics operator Jobs

Customer Service Representative
JJ Kavanagh & Sons —County Kilkenny
- €32,000–€35,000 a year
- Full-time
- Google Suite
- Customer service
- No degree
- Employee assistance program
Quick apply
4d
Jetty Operator - Dublin
GAC —Dublin, County Dublin
- Full-time
- Management
- First Aid Certification
- Communication skills
Quick apply
Forklift Operator
DACHSER Ireland Ltd —Little Island, County Cork
- €30,000–€33,500 a year
- Full-time
- English
- Forklift
- No degree
- Free parking
- Employee assistance program
Quick apply
Project & Scheduling Co-ordinator
PETRO SYSTEMS MANAGEMENT LTD —Macroom, County Cork
- €40,000–€55,000 a year
- Full-time
- Microsoft Excel
- English
- Administrative experience
- Employee assistance program
- Sick pay
Quick apply
2d
Overhead Line Training Specialist
KTL Ltd —Naas, County Kildare
- From €70,000 a year
- Full-time
- Mentoring
- In-person
- Leadership
- Wellness program
- Employee assistance program
Quick apply
Terminal Operator - Dublin
GAC —Dublin, County Dublin
- Full-time
- Management
- First Aid Certification
- Communication skills
Quick apply
9d
Forklift Operator
Americold Logistics LLC —County Monaghan
- Up to €17.64 an hour
- Full-time
- No degree
- Manufacturing
- Communication skills
Quick apply
Shipping Clerk/Agent
Doyle Shipping Group —County Limerick
- Full-time
- English
- Microsoft Office
- Leaving certificate
Quick apply
Warehouse Lead
Lineage Logistics —County Limerick
- Overtime
- Employee assistance program
Quick apply
Operator, Stores
Moog Inc. —Carrigaline, County Cork
- Full-time
Sea Freight Operator
cargo-partner —Dublin, County Dublin
- Full-time
- Customer service
- Free parking
Quick apply
Surface Mount Technology, (SMT) / Soldering Assembly Operator
Abrel —Limerick, County Limerick
- €28,696.20–€39,000.00 a year
- Full-time
- English
- Leaving certificate
- No degree
- Flexitime
- Sick pay
Quick apply
Warehouse and Logistics Manager
CA Design —Dublin, County Dublin
- €30,000–€35,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- ERP systems
- Annual leave
Quick apply
3d
Warehouse Operator PM
DSV —Dublin, County Dublin
- €32,000 a year
- Full-time
- English
- Forklift
Industry Advisor
Palmstone Capital —Remote
- Full-time
- Remote
Warehouse Manager
EZ Living Interiors —South Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
1d
Packaging Technician
Catalyx —Tipperary, County Tipperary
- Full-time
- In-person
- Communication skills
Quick apply
Rigid Distribution Driver
DSV —Naas, County Kildare
- €40,500 a year
- Weekend availability
- English
- Communication skills
- Annual leave
- Sick pay
Quick apply
11d
Distribution Driver
DSV —Naas, County Kildare
- €40,500 a year
- Weekend availability
- English
- Communication skills
- Annual leave
Transport Compliance & Operations Adminstrator
Tarstone Road Maintenance Ltd —Navan, County Meath
- From €31,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Flexitime
- Employee assistance program
Quick apply
9d

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Customer Service Representative

JJ Kavanagh & Sons -
County Kilkenny

Quick apply

Job details

Permanent | Full-time
€32,000–€35,000 a year
4 days ago

Benefits

Bike to work scheme
Company pension
Employee assistance program
On-site parking

Qualifications

Google Suite
Google Docs
Customer service
Communication skills

Full job description

Role Overview

JJ Kavanagh & Sons is seeking a motivated and organised Customer Service Representative to join our team. As the first point of contact for our passengers, you will ensure a seamless travel experience by managing ticketing, inquiries, and logistics for private coach hire. This role requires a blend of excellent communication skills, administrative precision, and the ability to multitask in a fast-paced transport environment.

Key Responsibilities

1. Customer Support & Communications

Multi-Channel Support: Manage high volumes of inbound passenger queries via phone, email, and social media platforms, ensuring professional and timely responses.
Ticketing Assistance: Assist passengers with complex ticketing issues, timetable queries, and route planning to ensure they reach their destinations smoothly.
Complaint Resolution: Log, investigate, and follow up on customer complaints with empathy and efficiency, striving for a positive resolution in line with company policy.
Service Updates: Communicate real-time updates regarding delays, route changes, or weather disruptions to passengers via appropriate channels.
Lost Property: Assist with the logging and retrieval of lost property, liaising with drivers and depots to locate items.

2. Operations & General Administration

Booking System Management: Manage and update passenger tickets and reservations within our internal booking system.
Reporting: Compile and send detailed reports to internal stakeholders regarding call volumes, sales figures, and service issues.
Internal Liaison: Act as a link between customers and the Transport Team, relaying vital information regarding operational issues or passenger feedback.

3. Private Coach Hire Administration

Quotation Management: Send, receive, and issue Coach Hire quotations for private groups, schools, and corporate clients.
Invoicing: accurately issue invoices for Coach Hire services and ensure payment terms are communicated clearly.
Record Keeping: Maintain organised filing and documentation for the Coach Hire department to ensure all trips are tracked and compliant.

Requirements & Qualifications

Experience: Previous experience in a customer service, call centre, or administrative role.
Communication: Excellent verbal and written communication skills with the ability to adapt tone for different channels (social media vs. formal email).
IT Literacy: Proficiency in Google Suite (Docs, Sheets, etc.) and comfort learning new internal booking and CRM systems.
Organisation: Strong multitasking abilities with keen attention to detail.
Problem Solving: The ability to remain calm under pressure and think on your feet to resolve passenger issues quickly.

Why Join JJ Kavanagh & Sons?

100% Irish & Family-Owned: You aren’t just a number here. We are a 4th-generation family business established in 1919. Joining us means becoming part of a company with over a century of history and a reputation as Ireland’s largest privately owned coach operator.
Award-Winning Culture: We are proud to be officially certified as a Great Place to Work™ (Nov 2024). This certification reflects our commitment to creating a supportive, inclusive, and positive environment where every team member is valued.
Competitive salary.
Opportunity to work with one of Ireland’s leading transport providers.
Dynamic and supportive team environment.
Company Pension (Enrolment after probation)
Monday to Friday – 09:00hrs – 17:30hrs.
Location: Urlingford, Co. Kilkenny. Fully Depot Based.

Pay: €32,000.00-€35,000.00 per year

Benefits:

Bike to work scheme
Company pension
Employee assistance program
On-site parking

Work Location: In person

Quick apply

Refine Your Search

logistics operator jobs

Customer Service Representative

Jetty Operator - Dublin

Forklift Operator

Project & Scheduling Co-ordinator

Overhead Line Training Specialist

Terminal Operator - Dublin

Forklift Operator

Shipping Clerk/Agent

Warehouse Lead

Operator, Stores

Sea Freight Operator

Surface Mount Technology, (SMT) / Soldering Assembly Operator

Warehouse and Logistics Manager

Warehouse Operator PM

Industry Advisor

Warehouse Manager

Packaging Technician

Rigid Distribution Driver

Distribution Driver

Transport Compliance & Operations Adminstrator

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