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Operations Manager - Primary Care Clinics

Webdoctor
DUBLIN 22, County Dublin

Quick apply

Job details

Full-time
€65,000 a year

Benefits

Tax Saver Scheme
Bike to work scheme
Annual leave
Work from home
Employee assistance program

Qualifications

Project management
Continuous improvement
Strategic planning

Full job description

Job Description:

Operations Manager - Primary Care Clinics

Location: Nationwide, Hybrid role (in person with remote work option available)
Department: Operations
Reports to: Operations Lead, Hybrid Health
Type: Full-time, Permanent
Start: Q2 2026

Role Overview

Webdoctor.ie is launching its first in-person Primary Care clinics in Dublin—a best-in-class blend of in-person primary care supported by our industry-leading digital health platform. We are seeking a highly organised, hands-on Operations Manager to support our Operations Lead in overseeing the end-to-end setup, launch, and operational running of our new physical clinic network (Merrion Sq, Cherrywood & Swords).

This person will play a critical role in bringing our hybrid health clinic model to life. They will coordinate clinic setup, manage operational readiness, support day-to-day site performance, and act as the operational link between practice secretaries, clinicians, central teams, and senior management.

This is a role for someone who loves variety, thrives in early-stage environments, and is comfortable being a “jack-of-all-trades”—from analysing costs, to coordinating staff, to ensuring scalability of services as we grow.

Key Responsibilities

1. Clinic Setup & Launch

Support our Operations Lead in operational planning and execution for all clinic setup activities (fit-out, IT, compliance readiness, staff hiring and onboarding).

Support the Practice Secretaries and clinical staff in preparing the clinics for opening.

2. Day-to-Day Operational Management

Visit on-site regularly to ensure smooth daily operations and adherence to our quality standards (including Health & Safety and infection prevention guidelines).

Collaborate closely with the Practice Secretaries to manage staffing, bookings, clinical stock, and other day-to-day management tasks.

3. Financial & Performance Oversight

Assist the Operations Lead to track and report on key operational KPIs (capacity, costs, utilisation, cancellations, revenue).

Evaluate operational efficiencies and propose improvements linked to cost, performance, or patient experience.

4. Continuous Improvement & Scaling

Identify areas to streamline operational workflows, reduce friction, and elevate the hybrid healthcare model experience.

Ensure digital-to-physical integration is seamless—feedback to engineering/product teams on operational issues that could be improved through digital solutions.

Key Skills & Experience

Essential

Over 3 years’ experience in operations, project coordination, or general management—ideally in primary care or another healthcare setting.

Availability for weekly on-site presence across all sites.

Willingness to travel to new clinic sites nationwide as we expand.

Ability to juggle competing priorities and move between strategic planning and tactical tasks.

Desirable

Experience launching or running a clinical site.

Comfort with digital tools (e.g., booking systems, spreadsheets, operational dashboards).

What We Offer

The opportunity to shape Ireland’s first fully integrated hybrid primary care clinic model.

A mission-driven environment focused on high-quality, accessible healthcare powered by digital innovation.

You’ll Receive the Following Benefits:

Salary - €65,000 per annum
Annual leave – 22 days
Pension Contribution - 3%
Discounted Laya Healthcare (10%) and Dental Plans 50%
Free Webdoctor appointments for you and immediate family
Tax Saver Travel Tickets
Bike to work scheme
Free access to Laya's digital gym
24 hour free and confidential Employee Assistance Programme
Virtual Sports and Social Group with active CSR campaigns
Time off in lieu scheme for extra hours worked
Access to Skillnet and Learnupon courses.

Quick apply

Refine Your Search

systems manager immediate start jobs

Operations Manager - Primary Care Clinics

Retail Counter Assistant

Leco Nights

Duty Manager

Speciality Laboratory Assistant

Quality Specialist Launch Team

Manager, Software Engineering (Dublin)

Manager, Software Engineering (Dublin)

Host

Warehouse Manager

Tom Ford, Beauty Consultant, Part Time, Permanent

Retail Makeup Artist (Part-Time) Kildare Village

General Laboratory Evening Shift

Manager - Accounting (UK/Ireland)

Global Content Operations (GCO) Content Tagger

Data Team Lead/Senior Data Team Lead

Accounting Technician

Electrical Construction Manager

Café Team Lead

Counter Balance Forklift Driver - Full time

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