Find Client service delivery manage Jobs

Service Delivery Manager - Dublin
Version 1 —Dublin, County Dublin
- €60,000–€74,000 a year
- Full-time
- Hybrid work
- Oracle
- Management
- Customer service
- Employee assistance program
- Employee discount
Quick apply
Client Service Associate (WFH, Translation)
Cadence Translate —County Cavan
- Remote
- English
- Project management
- Bachelor's degree
- Work from home
Quick apply
Administrator Customer Operations
PCI Pharma Services —Stamullin, County Meath
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Client Success Manager
VALD —Dublin, County Dublin
- Full-time
- Remote
- Microsoft Office
- Communication skills
- Time management
Quick apply
Client Service Manager - CPM Ireland
CPM Ireland —Dublin, County Dublin
- €70,000–€85,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Sales
- Fuel card
Quick apply
11d
Senior IT Lead and Delivery Manager
Teleperformance —Dublin, County Dublin
- €60,000–€70,000 a year
- On call
- Azure
- AWS
- IT
Service Delivery Operations Associate
Meta —Dublin, County Dublin
- AI
7h
Client Success Manager III
BlueVoyant —Remote
- Full-time
- Remote
- Sales
- English
- Project management
Quick apply
9d
Senior Oracle ERP Service Delivery Manager
Version 1 —Dublin, County Dublin
- €70,000–€75,000 a year
- Full-time
- Hybrid work
- Oracle
- ERP systems
- AWS
Quick apply
Workplace Solutions - Client Service Delivery Lead, Cork
JPMorganChase —Cork, County Cork
- Full-time
- Finance
- Analysis skills
- Bachelor's degree
19h
Business Process Operations (Customer Operations Administrator) - FTC
Tata Consultancy Services —Letterkenny, County Donegal
- Call to connect
- Customer service
- Communication skills
- Time management
Team Leader
The Rehab Group —Tralee, County Kerry
- €54,938.81 a year
- Full-time
- Management
- Supervising experience
- No degree
- Annual leave
- Employee assistance program
Quick apply
Client Support
Translit —Limerick, County Limerick
- From €30,000 a year
- Full-time
- Hybrid work
- Customer service
- Project management
- Communication skills
- Wellness program
- Annual leave
Quick apply
1d
Director, Client Service Manager
The Bank of New York Mellon Corporation —Dublin, County Dublin
- Full-time
- Master's degree
- Bachelor's degree
- Business
Check-in Agent
Sky Handling Partner —Dublin, County Dublin
- €14.79–€14.94 an hour
- Overtime
- Customer service
- English
- No degree
- Employee assistance program
- Employee discount
Quick apply
Senior Consultant, Client Services
Northern Trust Corp. —Limerick, County Limerick
- Full-time
- No degree
- Banking
Sales Manager
HighGrowth.io —Remote
- €2,000–€3,000 a month
- Full-time
- Remote
- Sales
- Leadership
Quick apply
Facilities Manager
Sodexo —Athlone, County Westmeath
- €45,000–€47,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
Quick apply
Assistant Bar Manager – Events & Operations
Lily & Wild —County Kildare
- €36,000–€40,000 a year
- Weekend availability
- Hospitality
- Bar
- Supervising experience
Quick apply
5d
Procurement & Operations Administrator
Euroseal Trade Sales —DUBLIN 7, County Dublin
- €32,500–€37,500 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
Quick apply
11d

I want to receive the latest job alerts for client service delivery manage

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

client service delivery manage jobs near

Service Delivery Manager jobs in Dublin, County Dublin

Sales Manager jobs in Remote

Senior IT Manager jobs in Dublin, County Dublin

Facilities Manager jobs in Athlone, County Westmeath

Operations Associate jobs in Dublin, County Dublin

Delivery Manager jobs in Cork, County Cork

Senior Service Delivery Manager jobs in Dublin, County Dublin

Fund Accounting Manager jobs in Dublin, County Dublin

Childcare Manager jobs in Dublin, County Dublin

Client Services Manager jobs in County Dublin

Client Services Manager jobs in Cork, County Cork

Production Manager jobs in Dublin, County Dublin

Client Services Manager jobs in Limerick, County Limerick

Service Delivery Manager jobs in Remote

Service Delivery Manager jobs in County Galway

Service Delivery Manager jobs in Limerick, County Limerick

Service Delivery Manager jobs in Cork, County Cork

Facilities Manager jobs in Cork, County Cork

Data Centre Project Manager jobs in Dublin, County Dublin

Disability Services Hse jobs in County Cork

Service Delivery Manager - Dublin

Version 1 -
Dublin, County Dublin

Quick apply

Job details

Full-time
€60,000–€74,000 a year

Benefits

Bike to work scheme
Employee assistance program
Employee discount
Gym membership

Qualifications

Oracle
Management
Customer service
English
AWS
Analysis skills
Forecasting
Communication skills

Full job description

Company Description

Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services.

We’re an award-winning employer reflecting how our employees are at the very heart of what we do:

UK & Ireland's premier AWS, Microsoft & Oracle partner
3300+ strong, €350/£300m revenue business
10+ years as a Great Place to Work in Ireland & UK
Best Workplace for Women in the UK & Ireland by GPTW
Best Workplace for Wellbeing in the UK by GPTW

We’re a core values driven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you!.

Job Description

As a Service Delivery Manager, you will play a crucial role in managing client relationships. You will work closely with the customers, the wider Service Delivery Team and the Technical Consultants to ensure the successful delivery of our services.

Roles & Responsibilities

Service Reporting: Produce both customer and internal service reporting.
Service Reviews: Conduct regular reviews with customers.
Customer Management: Handle escalations, issues, problems, and requirements.
Financial Management: Oversee invoicing and financial aspects of assigned accounts.
Forecasting: Perform monthly forecasting of project costs and revenue, understanding gaps and putting corrective measures in place, as appropriate.
Compliance: Ensure ISO20000 compliance and best practices.
Service Improvement: Identify and implement continual service improvement initiatives.
Risk Management: Manage business risk and ensure business continuity.
Customer Satisfaction: Achieve targets and drive improvement initiatives.
Business Development: Explore and drive opportunities for new or additional work within existing customers.

Qualifications

Qualifications, Essential skills and Experience

Experience: 8+ years in Service Delivery Management.
Language: Fluency in English.
Communication: Strong verbal and written communication skills.
Customer Service: Proven experience in customer service and relationship management.
Analytical Skills: Strong analytical abilities.
Revenue Generation: Track record of driving revenue opportunities.
Process Orientation: Ability to work within a process-driven environment.
Forecasting: Experience in monthly forecasting of financials.
Initiative: Self-starter with the ability to drive assignments and escalate when necessary.
Teamwork: Team player with a strong customer-centric ethos.
ITIL Skills: ITIL v4 certified with strong skills in Service Design, Operations and Transition

Additional Information

Why Version 1?

At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability.

Salary Range:
Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits
Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme
Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance
Financial Wellbeing initiatives including; Version 1 Pension with a 5% employee-matched contribution, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme
Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more.
24 days holiday allowance plus Public Holidays, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies
Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat
Reward schemes including Version 1’s Annual Excellence Awards & quarterly Star Awards.
Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes.

And many more exciting benefits… drop us a note to find out more.

Version 1 is an equal opportunities employer

We are committed to building a diverse, inclusive and respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring including those shaped by disability and neurodiversity.

We want every candidate to have a positive and accessible recruitment experience. If you need reasonable adjustments at any stage of the process, please contact [email protected] at Version 1. We will consider all requests carefully, respectfully and confidentially.

Salary €60,000 - £74,000

Quick apply

Refine Your Search

client service delivery manage jobs

Service Delivery Manager - Dublin

Client Service Associate (WFH, Translation)

Administrator Customer Operations

Client Success Manager

Client Service Manager - CPM Ireland

Senior IT Lead and Delivery Manager

Service Delivery Operations Associate

Client Success Manager III

Senior Oracle ERP Service Delivery Manager

Workplace Solutions - Client Service Delivery Lead, Cork

Business Process Operations (Customer Operations Administrator) - FTC

Team Leader

Client Support

Director, Client Service Manager

Check-in Agent

Senior Consultant, Client Services

Sales Manager

Facilities Manager

Assistant Bar Manager – Events & Operations

Procurement & Operations Administrator

I want to receive the latest job alerts for client service delivery manage

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected