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Client Order & Fulfillment Specialist

OpenText -
Cork, County Cork

Apply Now

Job details

Qualifications

SAP
Salesforce
Microsoft Office
Organisational skills
ServiceNow
Communication skills
Order fulfilment

Full job description

AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

Your impact

As a Client Order& Fulfillment Specialist, you will play a critical role in delivering a seamless order fulfillment experience for our clients. Working as part of the Fulfillment team, you will ensure accurate and timely order processing, resolve complex client inquiries, and drive continuous improvement across fulfillment processes. Your ability to take ownership, solve problems, and deliver exceptional service will directly contribute to client satisfaction and operational excellence.

What the role offers

Ownership of the end-to-end order fulfillment process within a global organization
Opportunities to solve complex client and operational challenges with autonomy
Exposure to cross-functional collaboration and Order-to-Cash processes
The ability to identify, implement, and influence process improvements
Ongoing learning through cross-training and skills development initiatives
A client-focused environment where your contributions make a tangible impact

What you need to succeed

Experience in Fulfillment, Order-to-Cash, Client Service, or a similar operational environment
Strong client service skills with the ability to manage complex inquiries and escalations professionally
Excellent organizational skills, attention to detail, and ability to deliver results under tight deadlines
Strong written and verbal communication skills, combined with a proactive, self-starter mindset
Proficiency with Microsoft Office; experience with SAP, Salesforce, and/or ServiceNow is an advantage
Adaptability, a continuous improvement mindset, and the ability to work collaboratively while managing responsibilities independently

One last thing

OpenText is more than just a corporation; it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket atAsk HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Apply Now

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Order Fulfillment Specialist jobs

Client Order & Fulfillment Specialist

Senior Customer Support Specialist

Warehouse Specialist & Field Service Support

Omnichannel Sales Associate

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