The Heritage offers a sophisticated elegance with impeccable hospitality set in wonderful un-spoilt Laois countryside. It comprises of a luxury world class Hotel and European Award Winning Spa. The Heritage also offers guests a number of on site activities such as our Health Club with Leisure Pool, Jacuzzi, Sauna and Steam rooms, 5km Walking Track and Cinema.
Something exciting is shaking up... The Heritage's new Cocktail Lounge is opening its doors soon and we're looking for a talented Senior Bartender/Mixologist to help bring our vision to life.
If you're passionate about crafting exceptional cocktails, creating memorable guest experiences, and thrive in a stylish, fast-paced environment, we'd love to hear from you!
Main duties:
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To operate the till system effectively.
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To carry-out mise en place for service, ensuring it is sufficient to allow for the required standard of service, i.e. setting tables, stocking stations, preparing tea / coffee etc.
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To give full co-operation to any colleague requiring assistance in a prompt caring and helpful manner and to be flexible in assisting around the hotel in response to business and clients needs.
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To maintain regular and effective communication within your team and at all levels by attending briefing sessions when required.
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To have knowledge of wines, spirits and the menu items.
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To handle guest's complaints discretely, notifying the Head of Department or the Food & Beverage Director.
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To have a complete knowledge of the Heritage and the product and services it offers.
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Report for duty clean and tidy, wearing the correct uniform and safety shoes to Company standard ensuring your name badge & preferred pin is worn at all times whilst on duty.
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Maintain cleaning programme in operation.
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Secure and record lost and found property, following the correct procedure.
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Ensure full knowledge of all hotel facilities including opening and closing times and promote these facilities at every opportunity.
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To familiarise yourself with your departmental SOP (Standards of Procedure Manual) which is available from your Department Head.
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To attend and support hotel and departmental meetings as requested.
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To participate in job chats and performance appraisals.
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To be fully familiar with the complaints procedure and that complaints are dealt with in a courteous and sympathetic fashion and reported to the Duty Manager if necessary.
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To work towards achieving high hotel inspection results.
It is agreed that flexibility of employees is fundamental to the Hotel's ongoing progress.
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The Heritage 'Core Values'
Our Core Values are the essence of what we stand for as a company and it is our vision to instill a people focused culture within the hotel.
These 5 core values give The Heritage a framework for leadership and set the foundations for our employees to grow and prosper in their roles with us
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Think about the guest
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Be Respectful
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Work as one
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Be the Best
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Own it and deliver it
Why Work for The Heritage, Part of FBD Hotels:
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Discounted rates in other FBD properties
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Health Club membership
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Learning and development opportunities
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Employee Assistance Programme
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Meals provided on duty
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Discounts on Home, Travel, Car Insurance with FBD Insurance
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Bike to Work Scheme
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Employee recognition initiatives
The successful candidate must be available to work shifts to include early, late, weekends & bank holidays If you believe that this is the next role for you, please send your CV for consideration. We look forward to hearing from you!
