Find Relationship lead kilkenny Jobs in Kilkenny, Kk

Spare Parts & Customer Service Coordinator
Momentum Healthcare Ltd —Kilkenny, County Kilkenny
- €30,000–€32,000 a year
- Full-time
- Management
- Organisational skills
- Computer skills
- Employee assistance program
- Sick pay
Quick apply
4d
Communities Energy Efficiency Liaison Officer
South East Energy Agency —Kilkenny, County Kilkenny
- €32,000–€38,000 a year
- Customer service
- English
- Project management
- Annual leave
Quick apply
Graduate Management Trainee - Kilkenny
Enterprise Mobility —Kilkenny, County Kilkenny
- Full-time
- Management
- Customer service
- Bachelor's degree
Medical Secretary (6mth FTC) - UPMC Aut Even Hospital, Kilkenny
UPMC —Kilkenny, County Kilkenny
- €33,504.81–€48,759.69 a year
- Microsoft Office
- Administrative experience
- Clinic
- Annual leave
Service Management Lead
Glanbia Foods —Kilkenny, County Kilkenny
- Hybrid work
- Management
- Master's degree
- Bachelor's degree
Change Management Specialist - EHR Implementation
UPMC —Kilkenny, County Kilkenny
- Clinic
- Bachelor's degree
- Business
- Annual leave
Business Development Executive
Lawler Sustainability —Kilkenny, County Kilkenny
- Full-time
- Remote
- Sales
- Marketing
- Microsoft Office
- Annual leave
Quick apply
Consumer Channels eCommerce Product Owner
Glanbia Foods —Kilkenny, County Kilkenny
- Hybrid work
- Continuous improvement
- No degree
- Agile
Teacher of Visual Arts, Drama, Music and PE
Kilkenny & Carlow ETB —Kilkenny, County Kilkenny
- Full-time
- No degree
- Teaching
Customer Service Assistant - Kilkenny
BoyleSports —Ballyragget, County Kilkenny
- Customer service
- Communication skills
Quick apply
Senior Manager Supplier Quality
Abbott Laboratories —Kilkenny, County Kilkenny
- Full-time
- Engineering
- Microsoft Office
- Analysis skills
Operations Quality Shift Lead
Abbott Laboratories —Kilkenny, County Kilkenny
- Full-time
- Engineering
- No degree
- Manufacturing
Sr. MasterData Analyst
Glanbia Foods —Kilkenny, County Kilkenny
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- English
Senior Cardiac Physiologist - UPMC Aut Even Hospital, Kilkenny
UPMC —Kilkenny, County Kilkenny
- €45,224.14–€62,305.12 a year
- English
- Clinic
- Communication skills
- Annual leave
IT Business Relationship Management
Abbott Laboratories —Kilkenny, County Kilkenny
- Full-time
- Computer Science
- ERP systems
- Bachelor's degree
6d
Peri-operative Healthcare Assistant - UPMC Aut Even Hospital, Kilkenny
UPMC —Kilkenny, County Kilkenny
- €34,647.06–€42,177.91 a year
- Part-time
- English
- Clinic
- No degree
- Annual leave
7d
Senior Mechanical Project Engineer
Lawler Consulting —Kilkenny, County Kilkenny
- Full-time
- Hybrid work
- Plumbing
- HVAC
- Communication skills
- Annual leave
Quick apply
Surveillance Nurse Manager III – Infection Prevention & Control
UPMC —Kilkenny, County Kilkenny
- Microsoft Excel
- Data analysis skills
- Master's degree
- Annual leave
Mechanical Design Engineer
Lawler Consulting —Kilkenny, County Kilkenny
- Full-time
- AutoCAD
- Microsoft Office
- Presentation skills
- Annual leave
Quick apply
Clinical Nurse Facilitator - UPMC Aut Even Hospital, Kilkenny
UPMC —Kilkenny, County Kilkenny
- €62,077.17–€76,158.63 a year
- Microsoft Powerpoint
- Research
- Master's degree
- Annual leave

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Spare Parts & Customer Service Coordinator

Momentum Healthcare Ltd
Kilkenny, County Kilkenny

Quick apply

Job details

Permanent | Full-time
€30,000–€32,000 a year
4 days ago

Benefits

Bike to work scheme
Company pension
Employee assistance program
Sick pay
On-site parking

Qualifications

Management
Supplier management experience
Organisational skills
Computer skills
Communication skills

Full job description

About Momentum Healthcare

Momentum Healthcare is an Irish medical device company specialising in wheelchairs, mobility equipment, pressure care and associated products. We pride ourselves on providing a high level of service to our customers, trade partners and healthcare professionals.

We are looking for an organised, proactive and customer-focused Spare Parts & Customer Service Coordinator to take ownership of our spare parts operation.

The Role

You will be responsible for managing the complete spare parts process, from the initial customer enquiry through to sourcing, ordering, delivery and returns. You will act as the main link between customers, manufacturers, suppliers, sales representatives and our warehouse team, ensuring that information flows efficiently and that customers receive clear and timely updates.

The role requires someone who is highly organised, comfortable working with detailed product information and long part numbers, and who can manage multiple enquiries and orders without losing track of outstanding actions.

Key Responsibilities

Spare Parts & Orders

Manage all spare parts enquiries from trade customers, private customers, healthcare professionals and end users.

Identify and source the correct spare parts using product codes, serial numbers, diagrams, manuals and manufacturer information.

Prepare and issue quotations and follow up outstanding quotations.

Process spare parts orders accurately and efficiently.

Liaise with manufacturers and suppliers to source parts, obtain pricing and confirm availability and lead times.

Monitor backorders and outstanding supplier orders and ensure customers are kept informed.

Coordinate with the warehouse to ensure parts are picked, packed and dispatched correctly.

Arrange deliveries and track orders through to completion.

Customer Service

Deal professionally and confidently with customers by telephone and email.

Provide clear updates on orders, delays, backorders and expected delivery dates.

Manage customer expectations and resolve problems efficiently.

Build strong working relationships with trade customers and end users.

Take ownership of customer queries and ensure they are followed through to resolution.

Returns & Warranty

Manage the complete spare parts returns process.

Liaise with customers, suppliers, manufacturers and the warehouse regarding returned goods.

Arrange replacement parts, credits and warranty claims where appropriate.

Track returns until fully resolved and ensure all relevant records are updated.

Identify recurring issues and communicate these to management.

Warehouse & Supplier Liaison

Work closely with the Warehouse Manager to coordinate stock, picking, deliveries and returns.

Investigate discrepancies between orders, deliveries and stock received.

Liaise with manufacturer representatives and suppliers to resolve technical, stock and delivery issues.

Maintain accurate records of outstanding orders, backorders, returns and supplier queries.

Administration & Organisation

Manage a busy shared inbox and ensure emails are responded to and followed through.

Keep accurate records of enquiries, quotations, orders, supplier communications and returns.

Maintain a clear system for tracking outstanding actions and ensure nothing is left unresolved.

Work closely with the wider team to ensure excellent communication between sales, warehouse, finance and customers.

Assist with improving processes and systems within the spare parts department.

About You

* We are looking for someone who is highly organised, commercially aware and naturally good at following things through.

* Excellent attention to detail and accuracy.

* A good head for numbers, codes and product references.

* The ability to work confidently with long and complex part numbers.

* Excellent written and verbal communication skills.

* A confident and professional telephone manner.

* Strong email management and organisational skills.

* The ability to prioritise and manage multiple tasks simultaneously.

* A proactive approach to problem-solving.

* The confidence to chase suppliers, manufacturers and customers when required.

* The ability to build strong working relationships with colleagues, customers and suppliers.

* Good computer skills and confidence learning new systems.

*A practical, common-sense approach.

* The ability to work independently while also being a strong team player.

Experience

Experience in one or more of the following would be advantageous:

Spare parts or parts administration.

Technical customer service.

Medical devices or healthcare.

Automotive or motor factors.

Engineering or industrial parts.

Mobility equipment.

Logistics or distribution.

Order processing and supplier management.

Previous medical device experience is not essential. We are more interested in finding someone with the right attitude, organisation, attention to detail and ability to learn.

What Success Looks Like

The successful candidate will become the person who owns spare parts from beginning to end. Customers will receive timely responses and regular updates. Orders will be accurately processed and followed through. Suppliers will be chased when required. The warehouse will know what is happening. Returns will be properly tracked and resolved.

Most importantly, nothing will fall between the cracks.

Why Join Momentum Healthcare?

This is an opportunity to join a growing Irish healthcare business in an important role with real responsibility and the opportunity to make a significant impact. You will have the opportunity to develop and improve the spare parts function and become a key part of the Momentum Healthcare team.

To Apply

Please send your CV along with a brief covering note outlining why you feel you would be suited to the role.

Please note interviews will be held on the 28th August.

Momentum Healthcare is an equal opportunities employer.

Pay: €30,000.00-€32,000.00 per year

Benefits:

Bike to work scheme
Company pension
Employee assistance program
On-site parking
Sick pay

Experience:

Administration: 1 year (preferred)

Work authorisation:

Ireland (required)

Location:

Kilkenny, County Kilkenny (preferred)

Work Location: In person

Quick apply

Refine Your Search

relationship lead kilkenny jobs in kilkenny, kk

Spare Parts & Customer Service Coordinator

Communities Energy Efficiency Liaison Officer

Graduate Management Trainee - Kilkenny

Medical Secretary (6mth FTC) - UPMC Aut Even Hospital, Kilkenny

Service Management Lead

Change Management Specialist - EHR Implementation

Business Development Executive

Consumer Channels eCommerce Product Owner

Teacher of Visual Arts, Drama, Music and PE

Customer Service Assistant - Kilkenny

Senior Manager Supplier Quality

Operations Quality Shift Lead

Sr. MasterData Analyst

Senior Cardiac Physiologist - UPMC Aut Even Hospital, Kilkenny

IT Business Relationship Management

Peri-operative Healthcare Assistant - UPMC Aut Even Hospital, Kilkenny

Senior Mechanical Project Engineer

Surveillance Nurse Manager III – Infection Prevention & Control

Mechanical Design Engineer

Clinical Nurse Facilitator - UPMC Aut Even Hospital, Kilkenny

I want to receive the latest job alerts for relationship lead kilkenny in kilkenny, kk

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