Find Service representative Jobs in Galway, G

Service Coordinator
Galway Centre for Independent Living CLG —Galway, County Galway
- €40,000–€45,000 a year
- Full-time
- No degree
- IT
- Higher certificate
- Wellness program
- Employee assistance program
Quick apply
9d
Customer Service Representative
Culligan Ireland —Claregalway, County Galway
- €30,000 a year
- Full-time
- Hybrid work
- Customer service
- Data entry
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
Branch Co-ordinator
Down Syndrome Ireland —Galway, County Galway
- €35,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
6d
Chef De Partie
BaxterStorey IRL —Galway, County Galway
- €18 an hour
- Part-time
- Cooking
- Organisational skills
- Communication skills
- Employee assistance program
Quick apply
Field Sales Representative - Galway
PrepayPower —Galway, County Galway
- €34,000 a year
- Full-time
- Fuel card
- Annual leave
Quick apply
12d
Field Sales Representative - Galway
Yuno Energy —Galway, County Galway
- €32,000 a year
- Full-time
- Fuel card
- Annual leave
Quick apply
Sales Administrator
Corrib Oil —Galway, County Galway
- From €30,000 a year
- Weekend availability
- Communication skills
- Time management
- Free parking
- Store discount
Quick apply
QC NPI Analyst
PSC Biotech —Galway, County Galway
- Full-time
- Microsoft Office
- Bachelor's degree
- Communication skills
Renewal Sales Representative (Multilingual)
MathWorks —Galway, County Galway
- Hybrid work
- Spanish
- Sales
- English
Customer Success Representative (German Speaking)
MathWorks —Galway, County Galway
- English
- Bachelor's degree
- Organisational skills
Field Sales Representative
IQVIA —Galway, County Galway
- Sales
- English
- Analysis skills
- Annual leave
Volunteer & Student Placement Manager - Permanent, 37hrs
Galway Simon Community —Galway, County Galway
- €44,000–€52,000 a year
- Part-time
- Microsoft Office
- Continuous improvement
- Human resources
- Annual leave
- Employee assistance program
Quick apply
13d
Customer Success Representative (French & Spanish Speaking)
MathWorks —Galway, County Galway
- Spanish
- Sales
- English
Key Account Relationship Manager
Radius Limited —Galway, County Galway
- Full-time
- Microsoft Office
- No degree
- Communication skills
Quick apply
Showroom Advisor - ROI
B&Q —Galway, County Galway
- €18.56 an hour
- Part-time
- Communication skills
- Employee assistance program
1d
Planning Manager
Dexcom —Athenry, County Galway
- Full-time
- Microsoft Excel
- Oracle
- Engineering
1d
M&E Resident Engineers
AECOM —Galway, County Galway
- Full-time
- Hybrid work
- Supervising experience
- Contracts
- Electrical Engineering
14d
Cloud Infrastructure Implementation Program Manager
Hewlett Packard Enterprise —Galway, County Galway
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
Senior Process Hydraulic Design Engineer
Glanua —Galway, County Galway
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance program
Quick apply
6d
Sr. Manager Cloud Infrastructure Implementation (Global Data Center Programs)
Hewlett Packard Enterprise —Galway, County Galway
- Full-time
- Azure
- Computer Science
- Engineering

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Service Coordinator

Galway Centre for Independent Living CLG
Galway, County Galway

Quick apply

Job details

Full-time
€40,000–€45,000 a year
9 days ago

Benefits

Wellness program
Additional leave
Bike to work scheme
Employee assistance program
On-site parking

Qualifications

IT
Appointment scheduling
Higher certificate
Communication skills

Full job description

We are seeking an experienced and motivated Service Coordinator to join our Care Services Team. This is a key operational role responsible for coordinating the delivery of high-quality Personal Assistance services across Galway City and County.

Based at our offices in Briarhill Business Park and reporting to the Care Services Manager, the successful candidate will work closely with our Service Users, Personal Assistants, families, HSE colleagues and internal GCIL departments to ensure effective service delivery, responsive support and excellence in person-centred supports.

The role requires strong relationship-building skills, excellent organisational ability, outstanding communication skills (verbal and written), and a commitment to the ethos and principles of Independent Living. The successful candidate will play a central role in ensuring that people accessing supports receive reliable, flexible supports that enable them to achieve their individual goals and live independently in their communities.

The role is office based Monday to Friday office hours , a 39 hour week plus on call 1 week in 4.

Key Responsibilities

Service Coordination

Coordinate the day-to-day delivery of Personal Assistance services across multiple locations using a bespoke digital management system [OneTouch].
Manage and maintain staff rosters to ensure continuity of service and effective allocation of supports.
Balance the needs and preferences of people accessing supports, Personal Assistant availability and funding allocations to deliver services effectively and efficiently.
Respond promptly and effectively to service changes, emergencies and staffing challenges.
Assist in securing additional supports or resources where required to meet individual needs.

Stakeholder Engagement

The Service Coordinator will engage daily by telephone/email etc with a wide range of stakeholders including:

Our Service Users, and with family members/representatives when required.
GCIL Personal Assistants working throughout Galway City and County.
HSE staff, including case managers, disability service personnel and community-based teams.
Colleagues within GCIL, including Care Services, Finance, Human Resources, Quality and Compliance, and Administration.

Personal Assistant Support and Development

Provide day-to-day guidance and support to Personal Assistants working across city and county.
Monitor attendance, roster compliance and service standards.
Participate in an on-call support rota 1 week in 4 to provide out-of-hours operational support when required.
Foster a positive and collaborative working environment focused on quality, respect and continuous improvement.
Assist with staff induction, mentoring and ongoing development.

Quality, Compliance and Administration

Maintain accurate records and documentation using GCIL systems and relevant software platforms.
Monitor service performance and contribute to continuous quality improvement initiatives.
Support compliance with HSE requirements, organisational policies, safeguarding requirements, GDPR requirements and health and safety obligations.
Prepare reports and service information as required.
Assist with audits, reviews and quality assurance activities as required.

Supporting People to Direct Their Supports

Build positive, respectful and professional relationships with our Service Users.
Support individuals to exercise choice, control and decision-making in relation to their supports.
Act as a key point of contact, responding to queries and resolving issues in a timely manner.
Promote person-centred and rights-based practices throughout all aspects of service delivery.
Ensure services are delivered in a manner consistent with the United Nations Convention on the Rights of Persons with Disabilities (UNCRPD) and the values of GCIL.

Collaboration and Service Development

Work collaboratively with internal departments and external agencies to ensure seamless service delivery.
Contribute to service improvement projects and organisational development initiatives.
Support the achievement of GCIL's strategic objectives and commitment to high-quality, person-centred disability supports.

Essential Requirements

Third-level qualification in Health and Social Care, Disability Studies, Social Care, Healthcare Management, Nursing, Human Services or a related discipline.
Minimum of three years' experience in a coordination, scheduling, supervisory or service delivery role within disability, home support, community care or related services.
Excellent verbal and written communication skills.
Strong organisational, planning and problem-solving abilities.
Ability to work independently while contributing effectively as part of a multidisciplinary team.
Experience coordinating services in a dynamic environment with competing priorities.
High level of IT literacy, including Microsoft 365 and experience using rostering, scheduling and/or administrative software systems.
Strong understanding of person-centred practice, rights-based approaches and the principles of Independent Living.
Full clean driving licence and access to a vehicle.

Please submit your full CV and a cover letter detailing why you believe you have the attributes for this role in strictest confidence.

Pay: €40,000.00-€45,000.00 per year

Benefits:

Additional leave
Bike to work scheme
Employee assistance program
On-site parking
Wellness program

Ability to commute/relocate:

Galway, County Galway: reliably commute or plan to relocate before starting work (required)

Education:

Advanced/Higher Certificate (required)

Experience:

Appointment scheduling: 3 years (required)

Work authorisation:

Ireland (required)

Work Location: In person

Quick apply

Refine Your Search

service representative jobs in galway, g

Service Coordinator

Customer Service Representative

Branch Co-ordinator

Chef De Partie

Field Sales Representative - Galway

Field Sales Representative - Galway

Sales Administrator

QC NPI Analyst

Renewal Sales Representative (Multilingual)

Customer Success Representative (German Speaking)

Field Sales Representative

Volunteer & Student Placement Manager - Permanent, 37hrs

Customer Success Representative (French & Spanish Speaking)

Key Account Relationship Manager

Showroom Advisor - ROI

Planning Manager

M&E Resident Engineers

Cloud Infrastructure Implementation Program Manager

Senior Process Hydraulic Design Engineer

Sr. Manager Cloud Infrastructure Implementation (Global Data Center Programs)

I want to receive the latest job alerts for service representative in galway, g

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