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Policy Escalation Specialist, YouTube Trust and Safety
YouTube —Dublin, County Dublin
- €84,000–€86,500 a year
- Weekend availability
- Computer Science
- Engineering
- Master's degree
8d
PR & Social Intern Account Executive
Legacy Communications —Dublin, County Dublin
- €28,000 a year
- Full-time
- Social media management
- Microsoft Office
- No degree
Quick apply
Social Media & Content Executive
Brown Thomas Arnotts —Dublin, County Dublin
- Social media management
- No degree
- Communication skills
- Store discount
- Annual leave
Market Responsibility Specialist, YouTube (English, Turkish)
YouTube —Dublin, County Dublin
- €84,000–€86,000 a year
- Full-time
- English
- Master's degree
- SQL
5d
Language Manager - Korean
Larian Studios —Dublin, County Dublin
- English
Procurement Category Specialist – Professional Services & Marketing
Primark —DUBLIN 1, County Dublin
- Analysis skills
- Project management
- Communication skills
Open Positions at InteractiveAI
InteractiveAI —Dublin, County Dublin
- €50,000–€110,000 a year
- Communication skills
- Annual leave
Quick apply
Content & Social Media Executive
City Education Group —Dublin, County Dublin
- €33,000–€35,000 a year
- Full-time
- Marketing
- Social media management
- No degree
Credit Controller & Finance Admin Support (Part-Time)
MediaHQ —Dublin, County Dublin
- Part-time
- Hybrid work
- Microsoft Excel
- No degree
- Communication skills
Quick apply
Digital Content, SEO & AI Discoverability Manager
Bord Gais —Dublin, County Dublin
- Full-time
- Hybrid work
- Management
- Analysis skills
- Agile
3d
Client Services Specialist Front Office & Risk M/F
Amundi —Dublin, County Dublin
- English
Communications Officer
GOAL —Dún Laoghaire, County Dublin
- Social media management
- Marketing
Digital Marketing Executive / Entertainment Publicist
Live Nation —Dublin, County Dublin
- Full-time
- Sales
- Social media management
- Communication skills
12d
Marketing & Content Agency Recruiting Specialist
TOP Agency —Dublin, County Dublin
- Full-time
- Recruiting
- Marketing
- Time management
Language Manager - Russian
Larian Studios —Dublin, County Dublin
- English
Marketing & Content Agency Recruiting Specialist
TOP —Dublin, County Dublin
- Full-time
- Recruiting
- Marketing
- Time management
Quick apply
HR Business Partner
Storytoys —Dublin, County Dublin
- Full-time
- Hybrid work
- English
- Microsoft Office
- Continuous improvement
Quick apply
Consultant, Brand
Teneo —Dublin, County Dublin
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Marketing
- Annual leave
- Work from home
Client Success Manager M/F
Amundi —Dublin, County Dublin
- English
Assistant Brand Manager, Asahi Portfolio
Richmond Marketing —DUBLIN 24, County Dublin
- Full-time
- Hybrid work
- Project management
- Organisational skills
- Communication skills
Quick apply
11d

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Policy Escalation Specialist, YouTube Trust and Safety

YouTube -
Dublin, County Dublin

Apply Now

Job details

Full-time
€84,000–€86,500 a year
8 days ago

Qualifications

French
Computer Science
Arabic
Engineering
Master's degree
Korean
Bachelor's degree
Data analytics
Communication skills

Full job description

Minimum qualifications:

Bachelor's degree or equivalent practical experience.

Preferred qualifications:

Master’s degree in Engineering, Computer Science, or a related technical field.
Experience applying content policies, reviewing sensitive material, or managing high-stakes crisis response environments.
Experience analyzing incident trends to build structured operational recommendations and mitigate systemic policy risks.
Deep understanding of regional geopolitical contexts, combined with fluency in an extra language (e.g., Arabic, French, or Korean).
Proven ability to drive consensus across PR, Legal, Policy, and Engineering teams during fast-moving incidents.
Exceptional communication skills for executive updates, with demonstrated resilience managing sensitive content.

About the job

Fast-paced, dynamic, and proactive, YouTube’s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.

The Rapid Response team oversees and manages escalations across all YouTube product areas. As a Policy Escalation Specialist, you will work across Trust and Safety and YouTube to ensure that we address escalations holistically. You will provide management of escalations, creating a pathway to resolution, and communicating with key stakeholders as well as our executive team. You will develop preventative solutions to address future escalations, and help assess risk to the YouTube platform. You will review graphic, controversial, and sometimes offensive video content in line with YouTube’s Community Guidelines.

In this role, you will need to be available for on call work at weekends and holiday hours on a rotational basis.

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Ireland: €84000 - €86500 (EUR) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

Own, triage, track, and resolve policy escalations end-to-end, driving stakeholder consensus and delivering clear executive communications.
Review complex, sensitive, or policy-challenging video content against YouTube’s Community Guidelines to ensure creator and user safety.
Build deep subject-matter expertise across YouTube product areas to increase triage efficiency and accelerate resolution times for urgent issues.
Lead root-cause analysis on incidents to identify systemic risks and collaborate with Engineering on enhanced tools and preventative safety solutions.
Conduct post-incident reviews to capture key learnings, track action items, and drive cross-functional follow-up to prevent future occurrences.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Apply Now

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