Find Software project manager Jobs in Dublin, D

Project & Change Delivery Manager
Teleperformance —Dublin 07, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Developer Relations AI (100% remote)
Tether Operations Limited —Dublin, County Dublin
- Full-time
- Remote
- Computer Science
- Social media management
- English
Technical Program Manager
Guidewire Software —Dublin, County Dublin
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
Technical Project Manager Tether Wallet (100% Remote Worldwide)
Tether Operations Limited —Dublin, County Dublin
- Full-time
- Remote
- Computer Science
- Engineering
- English
Conference Project Manager
Abbey Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Management
- Microsoft Office
- Computer skills
- Work from home
- Employee assistance program
Quick apply
1d
Project Manager (12-Month Contract)
Broadridge —Dublin, County Dublin
- Full-time
- English
- Project management
- Leadership
Video Operations & Equipment Coordinator
Courtyard Media —DUBLIN 4, County Dublin
- €27,000.00–€49,263.79 a year
- Full-time
- Customer service
- Heavy equipment operation
- Maintenance
Quick apply
7d
IT Senior Project Manager
Citco —Dublin, County Dublin
- Full-time
- Computer Science
- Analysis skills
- Project management
Client Success & Growth Manager
The Website Shop —Harold's Cross, County Dublin
- €40,000–€48,000 a year
- Full-time
- Customer service
- Business development
- Project management
Quick apply
5d
IT Service Desk Manager
Beaumont Hospital —Dublin, County Dublin
- €61,219–€79,583 a year
- Full-time
- Computer Science
- Windows
- Project management
13d
Sr. Software Engineering Manager – Infrastructure and Security
Intel —Leixlip, County Kildare
- €130,100–€203,200 a year
- Full-time
- Doctoral degree
- Computer Science
- Engineering
Business Intelligence Systems Officer
Dublin Simon Community —Smithfield, County Dublin
- €38,000–€43,750 a year
- Full-time
- Salesforce
- Microsoft Office
- Analysis skills
- Annual leave
11d
RTÉ Player Multimedia Co-Ordinator
Raidió Teilifís Éireann —Donnybrook, County Dublin
- €47,769–€62,080 a year
- Microsoft Office
- Project management
- No degree
11d
Project Manager REF: 2617a
Fingleton White —Dublin, County Dublin
- Full-time
- Hybrid work
- Engineering
- English
- Microsoft Office
- Employee assistance program
Quick apply
GTM Enablement Leader, EMEA
New Relic —Dublin, County Dublin
- Hybrid work
- Sales
- English
- Leadership
Technical Project Manager -CMC
Sia —Dublin, County Dublin
- Full-time
- Hybrid work
- Doctoral degree
- Engineering
- English
Quick apply
RTÉ Player Multimedia Co-Ordinator
RTÉ —Dublin, County Dublin
- €47,769–€62,080 a year
- Microsoft Office
- Project management
- No degree
11d
Sales Strategy and Operations Analyst
Pluralsight —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Sales
- Salesforce
- Annual leave
Software Engineering Manager (SRE) - Apple Services Engineering, Dublin
Apple —Dublin, County Dublin
- System design
- AWS
- Leadership
Content Strategist (Fixed-Term Contract)
Google —Dublin, County Dublin
- €90,000–€92,500 a year
- Full-time
- Project management
- Bachelor's degree
- No degree

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Project & Change Delivery Manager

Teleperformance -
Dublin 07, County Dublin

Apply Now

Job details

Full-time

Qualifications

Jira
Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Customer service
Microsoft Office
Project management
Bachelor's degree
Project management software
Microsoft Project
Leadership
Financial acumen
Communication skills

Full job description

Overview:

Job Title: Project & Change Delivery Manager

Department: Operations

Management Responsibility for: Individual Contributor Role

Travel Required: Yes / Infrequent

Reports to: Sr Director Operations & Service Delivery

Location: TP Office in East Point Business Park - Dublin, 5 days a week Onsite role

Contract Type: Full Time - Permanent

Grade: TBC

Job Summary / Overview

Project & Change Delivery Manager plans, executes, and closes projects, ensuring they are delivered on time, within budget, and according to specifications. They define project goals, manage resources and teams, mitigate risks, and maintain clear communication with stakeholders throughout the project lifecycle. They are ultimately responsible for the successful outcome of the project and change delivery.

Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document)

Planning & Scheduling: Defining project scope, goals, milestones, and timelines.
Resource & Budget Management: Allocating resources efficiently and controlling costs to stay within budget.
Team Leadership: Assembling, directing, and motivating project teams
Risk Management: Identifying, monitoring, and mitigating potential project risks.
Communication & Reporting: Keeping stakeholders, clients, and upper management informed of progress.
Quality Assurance: Ensuring deliverables meet expected standards and project goals.
Project manage multiple small to medium scale projects from scoping through to Implementation and roll out
Partner with cross-functional partners internally and externally (such as Markets, Policy, Quality, Training and WFM) to enable outsourcing operations that help improve our community experience and support
Identify potential risks or issues with project implementations, and proactively drive communication with internal and external stakeholders during projects
Translate business requirements into implementation plans, furthering our mission of protecting and supporting our client community
Play an active role by contributing to improving policies, products, processes and support system solutions
SOW Compliance, Facilities Coordination, SOW Audit Compliance, Projectization, Inventory Management
Client Syncs - Upcoming Projects, Task Management, Escalation Report
Change Management – Attend CAB meeting, Drive Changes & updates process, Business Review Management, Weekly/Monthly/Quarterly Review Management
Agenda Coordination, Changes & Updates Reporting, Non-Conformance Task Management
Other duties as assigned.

Main Job Requirements

Education and Specific Training

Bachelor’s degree or equivalent experience in BPO

Work Experience

Graduated, PMP certified, Financial Acumen
Prior BPO Projects, Transitions (Lift & shift, New Program Launches) experience
5+ years Project Management, Program Management and Change delivery experience, with expertise in process management, operations-based projects and a strong track record in implementation of these projects
Proven ability to manage multiple projects concurrently through successful implementation in an operational environment
Proven ability to optimize Scope, Quality, Time & Cost aspects of Projects
Ability to work in a fast-paced environment with minimal guidance
Experience working with internal/ external stakeholders in multiple geographic regions
ADKAR Model for Change Management: Focuses on individual transitions: Awareness, Desire, Knowledge, Ability, and Reinforcement
Experience of working with MSP and born in cloud clients preferred
Experience in BPO and Contact Centre environments
Experience of supporting large Operations (500+) with strong focus on engagement and work culture

Required Skills

Technical & Functional Skills

PMP, Prince2 certified
Technical support, Customer Service, Trust & Safety domain experience preferred
Organization & Planning: Strong project management methodologies (e.g., Agile, Waterfall).
Communication: Excellent interpersonal skills to manage diverse teams and client expectations.
Problem-Solving: Ability to handle unexpected issues and adapt to changes.
Tools: Proficiency in project management software (e.g. MS Project, Jira)
Proficient use of Microsoft Office tools including MS Word, PowerPoint, Excel, Outlook and others
Ability to use Excel’s advanced analytical tools such as run charts, histograms, pareto charts, scatter plots etc, preferred

This is a full-time permanent role. Applicants must hold a valid and sufficiently long permission to work in Ireland to enable them to perform the role on an ongoing basis. Where work permission is due to expire shortly, the Company may require evidence of a pending renewal application to progress an offer.

[This role is not eligible for employment permit sponsorship. Applicants must already have, and maintain, a valid permission to work in Ireland for the duration of the role.]

Apply Now

Refine Your Search

software project manager jobs in dublin, d

Project & Change Delivery Manager

Developer Relations AI (100% remote)

Technical Program Manager

Technical Project Manager Tether Wallet (100% Remote Worldwide)

Conference Project Manager

Project Manager (12-Month Contract)

Video Operations & Equipment Coordinator

IT Senior Project Manager

Client Success & Growth Manager

IT Service Desk Manager

Sr. Software Engineering Manager – Infrastructure and Security

Business Intelligence Systems Officer

RTÉ Player Multimedia Co-Ordinator

Project Manager REF: 2617a

GTM Enablement Leader, EMEA

Technical Project Manager -CMC

RTÉ Player Multimedia Co-Ordinator

Sales Strategy and Operations Analyst

Software Engineering Manager (SRE) - Apple Services Engineering, Dublin

Content Strategist (Fixed-Term Contract)

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