RTÉ is Ireland's national public-service media organisation. We are embarking upon an ambitious and exciting 5-year transformation strategy to update the way we run the organisation. Our mission is to serve as an independent source of stories, news, information and entertainment for Ireland, reflecting the diversity of its people and providing experiences that enrich the lives of all.
This sense of purpose motivates us to deliver to the highest standards in an environment that is collaborative, supportive and engaging. Attracting and retaining the best talent is key in delivering to our audiences. We want our people to thrive in an environment that values their output.
Meet the team
The User Success Team is responsible for managing user feedback, troubleshooting technical issues, quality assurance (QA) of our online video streaming service ensuring that content is seamlessly delivered across all platforms.
RTÉ is seeking two Multimedia Co-Ordinators to join the RTÉ Player User Success team, reporting to the RTÉ Player Delivery Manager. If you're highly organized, passionate about streaming TV and video content, and have a knack for process improvement, this role is perfect for you.
About this role:-
Quality assurance (QA) and Quality Customer Service for all services on multiple platforms and devices
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Editorial decision making and ability to work in fast paced environment
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Troubleshooting issues with efficient and timely escalation of issues and defects identified during QA
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Content publishing and monitoring to key platforms
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Live event scheduling and monitoring
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User Acceptance Testing (UAT), new product development and ability to integrate new systems into day-to-day workflows
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Collaboration with other departments across the organisation
About you:-
Strong organisational and project management skills, with an eye for detail
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Excellent communication abilities and a collaborative approach
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Experience in quality assurance, task management, or a related role within a digital or media environment
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Proficiency in Microsoft Office, particularly in managing and presenting data
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Ability to work in a fast-paced environment and manage multiple priorities effectively
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A qualification in media studies, software, project management, data science, technical or other related discipline
Nice to have:-
Experience using content management systems (CMS)
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Previous experience working with a consumer digital product in an agile workflow environment, raising bugs, issue tracking, ticket creation, etc.
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Knowledge of the current streaming landscape
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Understanding of RTÉ’s role as a public media broadcaster
This role offers an exciting opportunity to contribute to the success of RTÉ Player as we expand our VOD and live streaming offerings. The post involves a requirement to work various shifts over 7 days a week, depending on business needs.
How to Apply:
If you have a passion for digital media and are eager to help shape the future of RTÉ Player, we encourage you to apply. Please apply by submitting the below as
one document:-
your Curriculum Vitae
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a cover letter (no more than 300 words), outlining your interest in the role, and suitability to its requirements.
The position offered is an ongoing role on the Multimedia Co-ordinator salary scale from €47,769 to €62,080 gross per annum.
Closing date for receipt of applications is
Friday 10th July 2026.
Cuirfear fáilte roimh iarratais ó dhaoine go bhfuil dearcadh dearfach acu i leith na Gaeilge. Applications are welcome from people who have a positive outlook to Irish.
Diversity and Inclusion are at the heart of what we do – both on-air and behind the scenes. We are committed to building a more inclusive environment and tackling under-representation while embedding inclusion at every stage of the employee journey.
We welcome applications from people with diverse backgrounds, without regard to gender, sexual orientation, gender identity, age, social experience, race and ethnicity, disability, civil and family status, religious belief and membership of the Traveller Community.
We are eager to provide reasonable accommodations for potential and existing employees with any kind of disability. Should you wish to request an accommodation for your interview, we encourage you to let us know when you apply.
