Find Of architecture and engineering operations Jobs in Dublin, D

Systems & Infrastructure Analyst
eBay Inc. —Dublin, County Dublin
- Full-time
- Remote
- Customer service
- Project management
- AI
Data and AI Analyst
Fortray Global Services Ltd —Dublin, County Dublin
- Up to €40,000 a year
- Monday to Friday
- Azure
- Computer Science
- SQL
Head of Technology & AI, APAC, Europe and ESS
AXA —DUBLIN 1, County Dublin
- Conflict management
- Agile
- AI
Real Estate - Junior Project Manager
JLL —Dublin, County Dublin
- Engineering
- Microsoft Office
- Bachelor's degree
Asset Management Technician Days (Electrician)
DAA —Dublin, County Dublin
- 12 hour shift
- Maintenance
- No degree
- Communication skills
Head of Architecture and Engineering Operations
EXL Service —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Computer Science
Junior Quantity Surveyor
IPS-Integrated Project Services —DUBLIN 12, County Dublin
- Full-time
- Engineering
- Data analysis skills
- Project management
Order Operations Manager
Ookla —Dublin, County Dublin
- €70,000–€90,000 a year
- Full-time
- Sales
- Analysis skills
- Leadership
Instrumentation and Controls Engineer
IPS-Integrated Project Services —Dublin, County Dublin
- Full-time
- AutoCAD
- CAD
- Engineering
15h
Project Manager and Functional Analyst
Accenture —Dublin, County Dublin
- Full-time
- Engineering
- Master's degree
- Analysis skills
- Gym membership
Head of AI Safety
Moonshot —Dublin, County Dublin
- €88,000–€102,000 a year
- Full-time
- Remote
- Research
- Master's degree
- Business development
- Annual leave
- Employee assistance program
Quick apply
12d
AV Service Support Engineer
Kinly —Dublin, County Dublin
- €50,000–€55,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Time management
Quick apply
8d
Technology Strategy and Transformation (TS&T) Consultant
Accenture —Dublin, County Dublin
- Full-time
- Research
- AI
- Communication skills
13d
AI Engineer
CR2 —Dublin, County Dublin
- Hybrid work
- Computer Science
- Java
- SQL
Quick apply
Product Owner
EcoOnline —Dublin, County Dublin
- Hybrid work
- Master's degree
- AI
- SDLC
- Annual leave
CQV Engineer
IPS-Integrated Project Services —DUBLIN 12, County Dublin
- Full-time
- Engineering
- Bachelor's degree
Software Development Manager
Clio —Dublin, County Dublin
- €117,400–€176,000 a year
- Full-time
- Software development
- Leadership
- Python
Transformation Governance Lead, Service Delivery, Trust and Safety
Google —Dublin, County Dublin
- €138,000–€141,000 a year
- Full-time
- Bachelor's degree
- No degree
- AI
18h
Technical Support Engineer – Dell Compute | PowerEdge & Modular (B2B)
Dell Technologies —Dublin, County Dublin
- Full-time
- Customer service
- Windows
- Analysis skills
2d
AI & Data - AI Lab: Data Scientist - Agentic & Predictive Intelligence - Manager
EY —DUBLIN 2, County Dublin
- Hybrid work
- Azure
- Master's degree
- SQL
- Gym membership

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Systems & Infrastructure Analyst

eBay Inc. -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Customer service
Project management
Telecommunication
AI
Communication skills

Full job description

JOB DESCRIPTION

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role

The Customer Service Technology (CSTech) team is responsible for the engineering, technology planning, and programs that power eBay’s customer service experience. From customer-facing support capabilities to the tools used by service agents and the infrastructure that enables those experiences, the team helps ensure eBay’s service technology continues to support customers and business needs globally.

As a Contact Centre Systems & Infrastructure Analyst you will serve as a key technical and operational partner across the Customer Service Technology organization. Working closely with Engineering, Product, Corporate Services, Information Security, and shared-service teams, you will help plan, coordinate, and deliver technology initiatives that support customer service platforms, infrastructure, and connectivity across in-house, outsourced, and work-from-home environments. This hybrid role is based in Dublin and reports within the Customer Service Technology organization.

What you will accomplish

Partner with technology, operations, and business teams to support the planning, coordination, and delivery of customer service technology initiatives across platforms, infrastructure, and connectivity.
Translate business requirements into practical technical solutions by identifying dependencies, assessing risks, and supporting infrastructure and application strategy.
Lead or support end-to-end project delivery, coordinating cross functional teams from planning and development through testing, implementation, and post-launch activities.
Improve operational resilience by partnering with networking, infrastructure, and security teams to support connectivity, operational readiness, post-incident reviews, and continuous improvement.
Manage project priorities, vendor relationships, budgets, purchase orders, and invoice reconciliation while tracking progress against program objectives.
Facilitate planning sessions, workshops, and stakeholder alignment meetings, providing clear communication on project status, risks, and outcomes to technical teams and leadership.
Build positive relationships across global teams, vendors, and outsourced support organizations to deliver reliable customer service technology solutions.

What you will bring

Experience in technical architecture, business systems analysis, and project management across the technology delivery lifecycle.
Ability to identify technical dependencies, assess operational impacts, and deliver complex technology initiatives across multiple functions including infrastructure, networking, security, telecommunications, and engineering teams.
Experience supporting customer service technologies or contact center environments, with an understanding of platform operations and infrastructure dependencies.
Good communication and partner management skills, with the ability to explain technical concepts clearly and form effective relationships across global teams.
Experience managing projects in ambiguous environments, balancing operational detail with broader business objectives while driving delivery and accountability.
Experience with infrastructure strategy, operational resilience, outsourced partner environments, executive stakeholder communication, and workshop facilitation is preferred. This is a hybrid role based in Dublin, requiring regular in-office collaboration aligned with business needs.

Additional Details

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

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of architecture and engineering operations jobs in dublin, d

Systems & Infrastructure Analyst

Data and AI Analyst

Head of Technology & AI, APAC, Europe and ESS

Real Estate - Junior Project Manager

Asset Management Technician Days (Electrician)

Head of Architecture and Engineering Operations

Junior Quantity Surveyor

Order Operations Manager

Instrumentation and Controls Engineer

Project Manager and Functional Analyst

Head of AI Safety

AV Service Support Engineer

Technology Strategy and Transformation (TS&T) Consultant

AI Engineer

Product Owner

CQV Engineer

Software Development Manager

Transformation Governance Lead, Service Delivery, Trust and Safety

Technical Support Engineer – Dell Compute | PowerEdge & Modular (B2B)

AI & Data - AI Lab: Data Scientist - Agentic & Predictive Intelligence - Manager

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