Find Director of technology Jobs in Dublin, D

Lean Six Sigma Digital Transformation Leader
Teleperformance —Dublin 07, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Head of Data Intelligence, Director
Citi —Dublin, County Dublin
- €130,000–€230,000 a year
- Full-time
- Management
- Master's degree
- Bachelor's degree
Director of Commercial Analytics & Insights
Optum —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- SQL
Head of Digital Platforms and AI Marketing Transformation, Director
Citi —Dublin, County Dublin
- €130,000–€230,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- Product management
Director Global Costing Center of Excellence
Bristol-Myers Squibb —Dublin, County Dublin
- Full-time
- Microsoft Excel
- ERP systems
- Finance
4d
Director of Global IT - Dublin
Foxit —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Access
- Azure
- Computer Science
Quick apply
Director, AI Enablement, Corporate Affairs
Novartis —Dublin, County Dublin
- €102,200–€189,800 a year
- Full-time
- Hybrid work
- Management
- Computer Science
- Engineering
7d
M&A Technology Director
Deloitte —Dublin, County Dublin
- €110,500 a year
- Full-time
- Computer Science
- Analysis skills
- Project management
Director Data Analytics
Optum —Dublin, County Dublin
- Full-time
- Bachelor's degree
- Business
- Leadership
Director, Network Contracting
Optum —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Director, Engineering
Axway Software SA —Dublin, County Dublin
- Computer Science
- Bachelor's degree
- Mentoring
- Annual leave
Head of Professional Services
PFH Technology Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Management
Quick apply
1d
Data Transformation Director - Data & AI - Technology Consulting - Advisory
PwC —Dublin, County Dublin
- Full-time
- Azure
- Research
- AWS
Associate Director, Data Product Owner Tech Ops and G&A
Jazz Pharmaceuticals —Dublin, County Dublin
- Computer Science
- Master's degree
- AWS
- Annual leave
6d
Senior Property Manager (OMC's)
Indigo Real Estate Management —Dublin, County Dublin
- €55,000–€70,000 a year
- Remote
- Customer service
- Communication skills
- Time management
- Work from home
Quick apply
5d
Director, Technical Services EMEA
Everpure —Dublin, County Dublin
- Full-time
- Computer Science
- Master's degree
- Analysis skills
- Annual leave
7d
Director Amazon EMEA Energy & Water
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- AWS
- Analysis skills
Director of Project Management
IPS-Integrated Project Services —DUBLIN 12, County Dublin
- Full-time
- Engineering
- Project management
- Bachelor's degree
Associate Director, Industry Relations. Rebate Modeling
Optum —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Master's degree
- Bachelor's degree
Associate Director, Network Contracting
Optum —Dublin, County Dublin
- Full-time
- Finance
- Master's degree
- Bachelor's degree

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Lean Six Sigma Digital Transformation Leader

Teleperformance -
Dublin 07, County Dublin

Apply Now

Job details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Sales
Customer service
Lean
Process improvement
Microsoft Office
Profit and loss
Six Sigma
Analysis skills
Project management
Presentation skills
Bachelor's degree
Computer skills
Data visualisation
AI
Business
Leadership
Communication skills

Full job description

Overview:

Job Title: Lean Six Sigma Digital Transformation (LSDT) Leader

Department: Operations

Management Responsibility for: NA

Travel Required: Yes / Infrequent

Reports to: Sr Director of Operations

Location: TP Office in East Point Business Park - Dublin, 5 days a week Onsite role

Contract Type: Full Time - Permanent

Grade: TBC

Job Summary / Overview

The Lean Six Sigma Digital Transformation Leader, who will be responsible for driving continuous improvement initiatives, leveraging data-driven insights, and embedding Lean Six Sigma methodologies, Digital Transformation across the organization. This role partners with business leaders to identify opportunities, streamline processes, enhance customer experience, and deliver measurable business outcomes.

Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document)

Lead and manage Lean Six Sigma projects (DMAIC, Kaizen, etc.) to improve efficiency, quality, and performance across business functions.
Analyze complex datasets to generate actionable insights and present findings to senior leadership.
Translate business challenges into improvement opportunities supported by Lean Six Sigma methodologies.
Develop, implement, and monitor KPIs to track operational performance and project impact.
Mentor, coach, and train employees on Lean Six Sigma tools, techniques, and best practices.
Partner with cross-functional stakeholders to ensure alignment between improvement initiatives and strategic business goals.
Drive a culture of continuous improvement and data-driven decision-making.
Maintain project documentation, ensuring transparency, governance, and compliance with standards.
Ability to work with Cross functional, highly matrix organization in a client facing role.
Ability to lead, provide required steer to quality, process excellence analysts
Ability to train large group on Lean, FMEA, Six Sigma Methodologies and build lean six sigma DNA
Deliver business outcome driven high impact Lean Six Sigma Projects across (Metrics, Process, Automation)
Sound understanding of QPA, RPA, AI, AGI technologies and leverage them to deliver meaningful business impact to internal/external customers.
Define and execute Lean, six Sigma Digital Transformation roadmap across portfolio of accounts.
Ability to drive RCA, bridge plan, glide paths, conduct process capability studies (CPk)
Ability to understand and explain complex problem in layman language
Conduct Design Thinking Workshops
The above list is not exhaustive, and role will evolve in terms of scope, size and scale so ability to take higher responsibilities.

Main Job Requirements

Education and Specific Training

Bachelor’s degree or equivalent experience in a call centre or business-related field (e.g., management, sales)

Special credentials

Experience of working with MSP and born in cloud clients preferred
Experience in BPO and Contact Centre environments
Experience in supporting large portfolio teams (500+) as LSDT leader

Required Skills

Technical & Functional Skills

Comprehensive computer skills
Proficient use of Microsoft Office tools including MS Word, PowerPoint, Excel, Outlook and others
Ability to use Excel’s advanced analytical tools such as run charts, histograms, pareto charts, scatter plots etc, preferred
Technical support, Customer Service, Trust & Safety domain experience preferred

Qualifications & Skills

Lean Six Sigma – Green Belt & Black Belt required. Master Black Belt strongly preferred.
12+ years of experience in process improvement, operational excellence, or business transformation.
Proven ability to deliver measurable improvements in efficiency, quality, and cost reduction.
Strong analytical skills with experience in data visualization and reporting tools
Excellent leadership, coaching, and stakeholder management skills.
Strong communication & presentation skills with the ability to influence at all levels of the organization.
Project management expertise with the ability to handle multiple initiatives simultaneously.

Key Competencies

Continuous improvement using Lean Six Sigma methodology
Kaizen, FEMEA, ADKAR
Data-driven decision-making
Change management
Continuous improvement mindset
Collaboration and stakeholder influence
Superior analytical ability
Superior communication skills
Commercially astute (P&L, Revenue Generation, Cost Optimization)
Flexibility & Availability
Sound reasoning & judgement
Excellent leadership and management skills
Planning and organizing
Lead by example / integrity
Critical thinking & problem solving
Employee & Client satisfaction orientated
Self-motivated and can motivate others
Highly advanced team building skills
Strategic and commercial thinker
High levels of resilience and focus
Coaching & developing managers into leaders
Advanced facilitation & presentation skills
Advanced KPI, SLA, OLA, XLA knowledge and understanding
Staffing & Billing models
Risk & compliance

#LI-CW1

Apply Now

Refine Your Search

director of technology jobs in dublin, d

Lean Six Sigma Digital Transformation Leader

Head of Data Intelligence, Director

Director of Commercial Analytics & Insights

Head of Digital Platforms and AI Marketing Transformation, Director

Director Global Costing Center of Excellence

Director of Global IT - Dublin

Director, AI Enablement, Corporate Affairs

M&A Technology Director

Director Data Analytics

Director, Network Contracting

Director, Engineering

Head of Professional Services

Data Transformation Director - Data & AI - Technology Consulting - Advisory

Associate Director, Data Product Owner Tech Ops and G&A

Senior Property Manager (OMC's)

Director, Technical Services EMEA

Director Amazon EMEA Energy & Water

Director of Project Management

Associate Director, Industry Relations. Rebate Modeling

Associate Director, Network Contracting

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