Find Customer success manager (commercial) Jobs in Dublin, D

Customer Success Manager (Commercial) - EMEA
Vanta —Dublin, County Dublin
- Full-time
- Agile
- AI
- Communication skills
- Annual leave
Sales Manager, Mid-Market Sales, Google Customer Solutions
Google —Dublin, County Dublin
- €132,000–€136,000 a year
- Full-time
- Sales
- Business development
- Bachelor's degree
Customer Success Manager - Airline or Airline Catering 80-100% (Europe, 100% remote)
LimeFlight —Dublin, County Dublin
- Full-time
- Remote
- English
- Bachelor's degree
- No degree
Brand Manager
McCurrach Careers —DUBLIN 1, County Dublin
- Up to €60,000 a year
- Full-time
- Hybrid work
- Marketing
- Social media management
- Microsoft Office
Brand Manager
Avidity —DUBLIN 1, County Dublin
- Up to €60,000 a year
- Full-time
- Hybrid work
- Marketing
- Social media management
- Microsoft Office
Brand Manager
Zayan Agency —Dublin, County Dublin
- €40,248.61–€73,689.26 a year
- Part-time
- Hybrid work
- Marketing
- Microsoft Office
- Analysis skills
- Work from home
- Gym membership
Quick apply
12d
Senior Manager, Accounts Receivable, Credit & Collections
Anthropic —Dublin, County Dublin
- €170,000–€220,000 a year
- Microsoft Excel
- Oracle
- Sales
Account Manager (Commercial)
Intercom —Dublin, County Dublin
- Hybrid work
- Sales
- Business development
- AI
- Annual leave
- Work from home
Delivery Manager
Elwood Roberts —Dublin, County Dublin
- €400–€500 a day
- Full-time
- Management
- DevOps
- Project management
Quick apply
National Account Manager - Away From Home
Kraft Heinz Company —Dublin, County Dublin
- €68,796–€76,440 a year
- Full-time
- Hybrid work
- Negotiation
- Employee assistance program
Customer Account Manager
Primeline Group —Ashbourne, County Meath
- Full-time
- Marketing
- Analysis skills
- Bachelor's degree
Quick apply
Business Development Manager
Corpay —Dublin, County Dublin
- €45,000–€55,000 a year
- Full-time
- Sales
- Analysis skills
- Maths
- Annual leave
- Employee assistance program
Sales Manager, Mid-Market Sales, Google Customer Solutions, Dutch Market (English, Dutch)
Google —Dublin, County Dublin
- €132,000–€136,000 a year
- Full-time
- Sales
- English
- Business development
Commercial Finance Manager
CPM Ireland —Dublin, County Dublin
- €90,000–€100,000 a year
- Hybrid work
- Microsoft Excel
- Sales
- Microsoft Office
- Employee assistance program
Quick apply
Account Manager
XENON ARC INC —DUBLIN 2, County Dublin
- Up to €45,000 a year
- Full-time
- Sales
- English
- Microsoft Office
- Work from home
Quick apply
Sales Manager, SMB Sales, Google Customer Solutions, Netherlands Market (Dutch)
Google —Dublin, County Dublin
- €132,000–€136,000 a year
- Full-time
- Sales
- Business development
- Analysis skills
Senior Manager, EMEA Marketing
Clio —Dublin, County Dublin
- €106,100–€159,100 a year
- Full-time
- Spanish
- Salesforce
- Analysis skills
3d
Principal Customer Success Manager, Enterprise
Intercom —Dublin, County Dublin
- Hybrid work
- AI
- Work from home
Corporate Sales Account Manager
Landmark Technologies Ltd —Dublin, County Dublin
- €60,000–€80,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Communication skills
- Negotiation
- Work from home
Quick apply
Customer Success and Key Accounts Director - Ireland
PA Media —Dublin, County Dublin
- Full-time
- Social media management
- Business development
- Communication skills
Quick apply

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Customer Success Manager (Commercial) - EMEA

Vanta -
Dublin, County Dublin

Apply Now

Job details

Full-time

Benefits

Annual leave
Company events

Qualifications

Agile
SaaS
AI
Communication skills

Full job description

Location

Dublin, Ireland

Employment Type

Full time

Department

Revenue

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.

As Vanta’s EMEA Customer Success Manager for the Commercial Segment, you will play a pivotal role in guiding customers through their security and compliance journeys with Vanta's specialized solutions. By combining your customer-centric approach with expertise in Vanta's products and security best practices, you will contribute to the overall success and satisfaction of Vanta's customers in achieving robust security and compliance outcomes through retention of customers and health of the book of business.

Vanta’s success over the last year was exponential and we are now working to solve the problem of how to provide world-class customer experience to as many security-minded software companies as possible. As Vanta’s Customer Success Manager, you will be the voice of Vanta, responsible for helping keep our customers moving toward their goals and ultimately successful and happy.

What you’ll do as a Customer Success Manager at Vanta:

Lead post-sales activities for Vanta’s customers through onboarding, implementation, product expertise, renewal and identifying upsell opportunities.
Carry a book of business of ~50 customers ranging 401 to 2000 employee accounts.
Partner with Account Managers to drive renewal and expansion opportunities within your book of business.
Act as the voice of the customer within Vanta.
Serve as the point of contact for your customers and drive them to specific business outcomes on their timelines.
Become a product expert on Vanta and how our platform can be used to improve security posture through our compliance offerings (eg SOC 2, ISO 27001, GDPR, HIPAA, ISO 42001 and Custom Frameworks), Trust Reports, and Risk Management solution.
Provide insightful technical answers and recommend the most efficient way for customers to achieve compliance using our platform.
Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors that may lead to renewals, expansion, and advocacy.
Influence Vanta’s strategy and product priorities to drive adoption and retention by being the voice of the customer.
Work cross-functionally to resolve customer business issues and work toward mutual goals.

How to be successful in this role:

Have 4+ years of experience in Customer Success at a SaaS company.
Experience with high-end exposure to C-level executives, and the ability to build strong trusted relationships.
Providing top-notch account management and relationship building through various means; Quarterly Business Reviews, Health Check Ins, and Executive summaries etc
Ability to be nimble and agile in an environment where shifting priorities should be expected.
Experience working in the security or compliance industry is preferred.
Possess clear and thoughtful communication skills, with strong critical thinking ability.
Be highly empathetic to customers, with a proven track record of long-term customer retention.
Experience with hitting retention targets and creating happy, healthy customers.
Possess the technical competency to understand Vanta’s software and build great relationships with highly technical customers.
Have stellar problem-solving chops, and an enthusiasm for making a large impact early on at a start-up.
Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact

What you can expect as a Vanta'n:

Industry-competitive salary and equity
100% covered medical, dental, and vision benefits with dependents coverage
16 weeks paid Parental Leave for all new parents Health & wellness stipend
Remote workspace, internet, and mobile phone stipend
Commuter benefits for team members who attend the office
Pension matching
25 days of Annual Leave per year and unlimited sick time
8 company-paid holidays
Virtual team building activities, lunch and learns, and other company-wide events!
Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney

#LI-hybrid

At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply.

About Vanta

We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged.

Now more than ever, making security continuous—not just a point-in-time check— is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust— all in a way that's real-time and transparent.

Referral Instructions

If you are being referred for the role, please contact that person to apply on your behalf.

Apply Now

Refine Your Search

customer success manager (commercial) jobs in dublin, d

Customer Success Manager (Commercial) - EMEA

Sales Manager, Mid-Market Sales, Google Customer Solutions

Customer Success Manager - Airline or Airline Catering 80-100% (Europe, 100% remote)

Brand Manager

Brand Manager

Brand Manager

Senior Manager, Accounts Receivable, Credit & Collections

Account Manager (Commercial)

Delivery Manager

National Account Manager - Away From Home

Customer Account Manager

Business Development Manager

Sales Manager, Mid-Market Sales, Google Customer Solutions, Dutch Market (English, Dutch)

Commercial Finance Manager

Account Manager

Sales Manager, SMB Sales, Google Customer Solutions, Netherlands Market (Dutch)

Senior Manager, EMEA Marketing

Principal Customer Success Manager, Enterprise

Corporate Sales Account Manager

Customer Success and Key Accounts Director - Ireland

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