Find Call taker Jobs in Dublin, D

Junior Call taker
Dublin Plumbing services —Glasnevin, County Dublin
- €27,000–€30,420 a year
- Full-time
- Customer service
- English
- Plumbing
- Annual leave
- Employee assistance program
Quick apply
Director, Credit Management, TDGF
TD Bank —Dublin, County Dublin
- Full-time
- No degree
- Banking
- Annual leave

More jobs to discover

Find similar jobs that you might be interested in.

Director, Credit Management, TDGF
TD Bank —Dublin, County Dublin
Total Rewards at TD includes a base salary and several other key plans such as health and well-being benefits, including medical coverage, paid time off, career…
Regional Sales Director | UK & Ireland
Stateside Brands LLC —Dublin, County Dublin
Bachelor’s Degree in Business, Marketing, or related field, or equivalent experience. Reporting to the Vice President of International Markets, the Regional…
€130,000–€150,000 a year

I want to receive the latest job alerts for call taker in dublin, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

call taker jobs near dublin, d

Credit Manager jobs in Dublin, County Dublin

Hr Manager jobs in County Dublin

Credit Analyst jobs in Dublin, County Dublin

Quality Manager jobs in County Dublin

Hotel Night Manager jobs in Dublin, County Dublin

Credit Manager jobs in County Galway

Credit Manager jobs in Cork, County Cork

Junior Call taker

Dublin Plumbing services
Glasnevin, County Dublin

Quick apply

Job details

Full-time
€27,000–€30,420 a year

Benefits

Annual leave
Company pension
Employee assistance program
Sick pay
On-site parking

Qualifications

Customer service
English
Plumbing
Data entry
Communication skills
Office experience

Full job description

Reports To

Office Manager / Customer Service Supervisor

Job Summary

We are seeking a reliable, organised, and customer-focused Junior Call Taker to join our busy plumbing company. The successful candidate will be the first point of contact for customers, handling incoming calls, scheduling jobs, and ensuring excellent customer service. This role requires strong communication skills, the ability to remain calm under pressure, and excellent attention to detail in a fast-paced environment.

Key Responsibilities

Answer incoming customer calls promptly and professionally.
Record customer details accurately, including contact information, addresses, and job requirements.
Schedule plumbing jobs and allocate work to engineers using the company's scheduling system.
Prioritise emergency call-outs and communicate urgent jobs to the appropriate team members.
Provide customers with estimated arrival times and updates where available.
Respond to customer enquiries regarding services, appointments, and pricing (within company guidelines).
Liaise with plumbers and office staff to ensure efficient job coordination.
Maintain accurate records of customer interactions and completed work.
Follow up with customers when required to confirm appointments or gather additional information.
Handle customer complaints courteously and escalate issues to management when necessary.
Assist with general administrative duties, including filing, data entry, and email correspondence.

Skills and Experience Essential

Fluent in English with excellent verbal communication and telephone manner.
Strong organisational and multitasking skills.
Good computer literacy, including Microsoft Office and email.
Ability to work efficiently in a fast-paced environment.
Excellent attention to detail.
Friendly, professional, and customer-focused attitude.
Ability to remain calm and make sound decisions under pressure.

Desirable

Previous experience in an office environment.
Some Experience using scheduling or dispatch software would be advantageous
Knowledge of the plumbing or construction industry (training will be provided).

Personal Qualities

Reliable and punctual.
Positive and proactive approach to work.
Team player with a willingness to learn.
Good problem-solving skills.
Professional appearance and attitude.
Flexible and adaptable to changing priorities.

Working Hours

Full-time Monday- Friday
Some flexibility may be required to cover busy periods or emergencies.

What We Offer

Full training and ongoing support.
Opportunity for career progression within the company.
Friendly and supportive working environment.
Competitive salary.
Company pension (where applicable).
Paid holidays.
Employee development opportunities.

Pay: €27,000.00-€30,420.00 per year

Benefits:

Employee assistance program
On-site parking
Sick pay

Language:

English Fluently (required)

Work Location: In person

Quick apply

Refine Your Search

call taker jobs in dublin, d

Junior Call taker

Director, Credit Management, TDGF

More jobs to discover

I want to receive the latest job alerts for call taker in dublin, d

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected