Find Call quality Jobs in Dublin, D

Customer Service Advisor
Tuath Housing Association —Dublin, County Dublin
- €31,827 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance program
Quick apply
7d
Planner/Scheduling Coordinator - SITE BASED
Agilent Technologies —Dunboyne, County Meath
- From €24 an hour
- Full-time
- English
- In-person
- Communication skills
Quick apply
Administration Scheduler
Blanchardstown and Inner City Home Care Association —DUBLIN 11, County Dublin
- €32,000–€34,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance program
Customer Care Advisor
Pure Telecom —DUBLIN 24, County Dublin
- Monday to Friday
- Customer service
- Microsoft Office
- No degree
Quality Expert Reviewer - Maghreb/English
Teleperformance —Dublin, County Dublin
- €42,667 a year
- Full-time
- English
- Annual leave
Web & IT Support Executive
Ingenious Media —DUBLIN 12, County Dublin
- €35,000–€38,000 a year
- Full-time
- Maintenance
- English
- IT
Quick apply
1d
Contact Centre Agent
Kerrigan Sheanon Newman (KSN) —Dublin, County Dublin
- Full-time
- Windows
- Microsoft Office
- Analysis skills
Support Desk Engineer
Ding —Dublin, County Dublin
- €30,000–€40,000 a year
- Full-time
- Hybrid work
- Azure
- Windows
- SharePoint
Security Officer
Sodexo —DUBLIN 2, County Dublin
- €17.55 an hour
- Full-time
- Analysis skills
- In-person
- Communication skills
- Employee assistance program
Quick apply
7d
Assistant Recruitment Manager
Manor Homecare —Maynooth, County Kildare
- €42,000–€45,000 a year
- Microsoft Office
- Administrative experience
- Supervising experience
- Free parking
Quick apply
Customer Service Advisor
apetito —Dublin, County Dublin
- €15.50 an hour
- Part-time
- Customer service
- English
- Annual leave
Junior Call taker
Dublin Plumbing services —Glasnevin, County Dublin
- €27,000–€30,420 a year
- Full-time
- Customer service
- English
- Plumbing
- Annual leave
- Employee assistance program
Quick apply
10d
Company Secretary/Board Governance - Associate
BlackRock Investments —Dublin, County Dublin
- €75,000–€105,000 a year
- Organisational skills
- AI
- Communication skills
- Work from home
7d
Quality Expert Reviewer - Turkish/English
Teleperformance —Dublin, County Dublin
- €42,667 a year
- Full-time
- English
- Annual leave
Sales Development Representative (SDR) x2 - UK/I and FR - Dublin based
Altra —DUBLIN 2, County Dublin
- €32,000–€50,000 a year
- Full-time
- Hybrid work
- Sales
- Marketing
- English
Quick apply
14d
Beverage Customer Training & Support Specialist
Marco Beverage Systems Ltd. —Dublin, County Dublin
- €1 a year
- Full-time
- No degree
- In-person
- Leadership
- Wellness program
- Employee assistance program
Quick apply
Facility Coordinator
OCS Group —Dublin, County Dublin
- On call
- Remote
- Microsoft Word
- Microsoft Excel
- Communication skills
Quick apply
Recruitment Business Partner
Teleperformance —Dublin, County Dublin
- Up to €35 a year
- Customer service
- Microsoft Office
- Recruiting
Healthcare Assistant senior/team lead
Be Independent Homecare —Dublin, County Dublin
- €17–€28 an hour
- Full-time
- English
- No degree
- Annual leave
- Referral programme
Quick apply
On-Call Healthcare Assistant (Rapid Response)
Comfort Keepers Homecare Ireland —Dublin, County Dublin
- €32,600–€35,500 a year
- Full-time
- No degree
- Communication skills
- Fuel card
- Employee assistance program
Quick apply
10d

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Customer Service Advisor

Tuath Housing Association -
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time
€31,827 a year
7 days ago

Benefits

Annual leave
Employee assistance program

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Access
Customer service
Administrative experience
Pivot tables
Communication skills
Time management

Full job description

Job Title: Customer Service Advisor

Location: Dublin

Contract: Full time / Permanent

Hours: 37 hours per week

About Us:

Tuath Housing has provided safe, secure and affordable housing since 2006. A lot has changed over the years, but our values remain the same. In partnership with Key Stakeholders, our main focus is on delivering more quality homes to more people and providing an outstanding Customer experience to our 27,000 residents. Working with Tuath Housing is different because we make a difference. We maintain and develop our team of dedicated, motivated, and authentic people through focused training and career development.

Our People and Culture:

Our employees benefit from a positive working culture, learning and development opportunities, and an extensive benefits package which includes:

24 days annual leave

Attractive salaries commensurate with experience

Pension scheme, bike-to-work scheme and a wellness allowance

Career development opportunities and a study aids scheme

Access to an Employee Assistance Program

Flexible working and an excellent work-life balance package

Tuath Housing are accredited with the Bronze Award from Investors for Diversity and are committed to promoting a diverse and respectful workplace reflective of all cultures, nationalities, backgrounds, genders, members of the LGBTQ+ community and people from traditionally marginalised backgrounds. We are committed to creating and maintaining a workplace where all colleagues can be their most authentic self.

Tuath is committed to embedding environmental, social and governance (ESG) considerations into every aspect of the business, and to implementing a business plan that emphasises social responsibility throughout our operations. We strongly believe in the importance and value of working in partnership with our many stakeholders to deliver more homes to more people, creating communities across the country. By tracking Tuath's ESG achievements, we can lead the way in making the affordable housing sector in Ireland more sustainable; and by having a positive environmental and social impact Tuath will also deliver better results to our residents, our employees, and the wider community.

If you are driven to make a difference and believe that everybody needs a home, Tuath is waiting to hear from you.

Job Summary:

The Customer Service Advisor works within the Responsive Repairs department and provides an excellent level of customer service over the phone, assisting with any maintenance issues which may arise. This is a great opportunity for customer service advisors to further develop their IT, administration, and customer service skills in a fast-paced environment. For the right candidate this position is an entry level role with a clear career progression path to working within one of Ireland Largest Voluntary Housing Bodies.

The suitable candidate will

Answer all repairs telephone calls and deal with enquiries in the appropriate response times.

Provide Best in Class customer service, provide clear solutions to customer queries, and handle queries and complaints in a professional, courteous and helpful manner.

Gather data and collating reports on all aspects of repair activity.

Assist with general administrative duties including filing, processing invoices and taking meeting minutes.

Use a variety of software packages, such as Microsoft Word, Outlook, Powerpoint, Excel, Access, etc., to produce correspondence and documents and maintain presentations, records, spreadsheets and databases and charts.

Organise and store computer-based information and maintain websites and internal databases.

Requirements:

At least one years' experience in a busy office administration role.

Excellent administrative skills and ability to produce Pivot Tables, spreadsheets, presentations, and memos.

Excellent communication, interpersonal and relationship-building skills.

Ability to work effectively as part of a team and independently.

Good organisational and time-management skills.

Ability to handle sensitive and confidential information.

Commitment to working in a customer-focused and solution-oriented manner.

To participate on forums/working groups/committees as required.

Carry out any other reasonable duties as may be required from time to time.

Promote a culture which is supportive of excellent service delivery and meets Tuath Housing's vision, mission, and values.

Working for Tuath Housing:

Attractive salary commensurate with experience

24 days annual leave

Service leave

Organisational performance bonus

Generous pension scheme

Sick leave

Wellness allowance

Hybrid working

Bike-to-work scheme

Flexible working hours

Career break

Career development program

Employee assistance program

Linkedin Learning licence

Sports & Social Club

Work-life balance package

Quick apply

Refine Your Search

call quality jobs in dublin, d

Customer Service Advisor

Planner/Scheduling Coordinator - SITE BASED

Administration Scheduler

Customer Care Advisor

Quality Expert Reviewer - Maghreb/English

Web & IT Support Executive

Contact Centre Agent

Support Desk Engineer

Security Officer

Assistant Recruitment Manager

Customer Service Advisor

Junior Call taker

Company Secretary/Board Governance - Associate

Quality Expert Reviewer - Turkish/English

Sales Development Representative (SDR) x2 - UK/I and FR - Dublin based

Beverage Customer Training & Support Specialist

Facility Coordinator

Recruitment Business Partner

Healthcare Assistant senior/team lead

On-Call Healthcare Assistant (Rapid Response)

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