Find 2nd year Jobs in Dublin, D

Contact Centre Agent- Part Time-1
Europcar —Dublin, County Dublin
- Part-time
- Sales
- Customer service
- English
- Annual leave
- Employee assistance program
9d
Customer Assistant - White Pines (30-35 hours)
Tesco Ireland —Rathfarnham, County Dublin
- Full-time
- Employee assistance program
5d
Experienced Waiting Staff - Full Time 35-40 hrs per week
The Halfway House (Navan Road) Dublin 7 —Dublin, County Dublin
- €15.42 an hour
- Full-time
- Hospitality
- Customer service
- English
Quick apply
1d
Contact Centre Agent
Europcar —Dublin, County Dublin
- Part-time
- Sales
- Customer service
- English
Customer Assistant - Crumlin Express (20-25 Hours)
Tesco Ireland —DUBLIN 12, County Dublin
- Full-time
- Employee assistance program
2d
Customer Assistant - Cabinteely Express 20-25 Hours
Tesco Ireland —DUBLIN 18, County Dublin
- Full-time
- Employee assistance program
5d
Contact Centre Coordinator
Europcar —Dublin, County Dublin
- Full-time
- Sales
- Customer service
- English
- Annual leave
- Employee assistance program
Transporter / Hospital Porter
Blackrock Health Hermitage Clinic —Lucan, County Dublin
- Full-time
- Customer service
- Leaving certificate
- Clinic
Quick apply
Service Desk Engineer
Medica —Dublin, County Dublin
- Full-time
- Azure
- Windows
- Scripting
Quick apply
4d
Customer Delivery Driver - Finglas Clearwater
Tesco Ireland —Finglas, County Dublin
- €18.24 an hour
- Full-time
- Communication skills
- Employee assistance program
BSO 2nd Level Support Network Engineer
Vodafone —Dublin, County Dublin
- Full-time
- Hybrid work
- DevOps
- Java
- Analysis skills
10d
General Operatives (Landscapes)
SAP Landscapes —Dublin, County Dublin
- €15 an hour
- Overtime
- Maintenance
- No degree
- Employee assistance program
Express Store Manager - Dublin City
Tesco Ireland —Dublin, County Dublin
- From €50,000 a year
- Full-time
- Sales
- Leadership
- Employee assistance program
2nd year apprentice
247 electrical LTD —Dublin, County Dublin
- From €25,000 a year
- Full-time
- English
- Communication skills
- Sick pay
Quick apply
General Operative - Belfield
SAP Landscapes Ltd —Belfield, County Dublin
- From €15 an hour
- Overtime
- No degree
- Free parking
- Wellness program
Quick apply
2d
Customer Assistant - Bray Express (30-35 Hours)
Tesco Ireland —Bray, County Wicklow
- Full-time
- Employee assistance program
3d
Accounts Payable Specialist
Keelings —Saint Margaret's, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick apply
Graduate Accountant (Keelings Retail)
Keelings —Saint Margaret's, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
Quick apply
12d
Certification Assessor
SATRA Technology —Clonee, County Meath
- Up to €36,000 a year
- Full-time
- Microsoft Office
- Communication skills
- Time management
- Annual leave
Quick apply
5d
General Operative - Bray
Brooks Timber & Building Supplies Ltd —Bray, County Wicklow
- €14.15–€16.00 an hour
- Full-time
- Customer service
- Forklift
- Organisational skills
Quick apply

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Contact Centre Agent- Part Time-1

Europcar -
Dublin, County Dublin

Apply Now

Job details

Part-time
9 days ago

Benefits

Bike to work scheme
Annual leave
Employee assistance program
Sick pay

Qualifications

Sales
Customer service
English
Microsoft Office
Administrative experience
Communication skills

Full job description

Europcar Mobility Group

At Europcar Mobility Group , our purpose is to help to change the way you move. We are guided by our core values: We are happy to help , We embrace change , We take responsibility , We act with respect and We move as one . Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives.

Job Description

Contact Centre Agent- Head Office- Santry, Dublin 9.

Do you thrive in customer-facing positions and enjoy collaborating within a diverse team? We are looking for a Contact Centre Agent in our Head Office to work as part of our dynamic and fast-paced team, reporting into the Contact Centre Manager. As a Contact centre agent you will be working in an environment where the customer is at the centre of everything we do for both GoCar and Europcar brands. You will be responsible for providing a world class customer facing service at every stage of the rental process.

Benefits:

Competitive Salary
Twenty-two days annual leave
Medical refund scheme
Enhanced statutory sick pay
1.5% employer matched Pension scheme
Enhanced Maternity and Paternity benefits
Access to Hubex benefits and discounts platform
Life Assurance x2 basic salary
Employee Assistance Programme
Opportunities for career advancement and professional development
Voluntary flu vaccination voucher
Bike to Work Scheme

Key Responsibilities:

Respond promptly to customer inquiries via phone, email, and chat, demonstrating empathy and professionalism while providing timely updates.
Provide accurate information and assistance to customers regarding products, services, orders, and account inquiries.
Collaborate with team members and other departments to ensure seamless customer service delivery.
Stay up-to-date on product knowledge, company policies, and procedures to provide accurate information to customers.
Meet or exceed performance targets including response times, resolution rates, and customer satisfaction metrics.
Daily use of various in-house and external systems.
Adhere to all company policies, procedures, and safety guidelines. Responsible for own health and safety and that of other work colleagues.
Undertaking ad-hoc duties.

Your Skills:

Customer Service focused candidates with previous experience in a Contact Centre environment
Strong Sales skills
Strong ability to meet targets
Must be fluent in English – 2nd language advantageous but not essential
Excellent communication skills – both written and verbal
Excellent administrative skills
Full working knowledge of MS Office
Problem solving and numerical skills
Strong ability to multitask in a busy environment
Ability to highlight trends and issues
37.5 hour working week Monday to Sunday.
Be a team player with the ability to work on your own initiative

Why Choose Europcar?

We provide a working environment for our colleagues that nurtures their career ambitions. Everyone counts at Europcar. We are now building our operations for growth over the coming year. As part of a global organisation we have big ambitions, and everyone who is part of our team can make a contribution to – and benefit from - our success. Joining the team of this market leading brand will give you the opportunity to progress your career in the rental industry. Europcar is committed to helping employees develop market-leading skills through ongoing training and development.

**Europcar Mobility Group are an equal opportunities employer and committed to providing equal employment opportunities for all qualified persons **

We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity. We are dedicated to building a team that reflects the communities we serve and fostering an environment of equity and inclusion, where respect for one another is essential. If you need any accommodations or assistance during the application or interview process, please let us know. Together, through mutual respect, we can create a more equitable and inclusive future.

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together.

We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.

Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning.

Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.

More info at: www.europcar-mobility-group.com

Apply Now

Refine Your Search

2nd year jobs in dublin, d

Contact Centre Agent- Part Time-1

Customer Assistant - White Pines (30-35 hours)

Experienced Waiting Staff - Full Time 35-40 hrs per week

Contact Centre Agent

Customer Assistant - Crumlin Express (20-25 Hours)

Customer Assistant - Cabinteely Express 20-25 Hours

Contact Centre Coordinator

Transporter / Hospital Porter

Service Desk Engineer

Customer Delivery Driver - Finglas Clearwater

BSO 2nd Level Support Network Engineer

General Operatives (Landscapes)

Express Store Manager - Dublin City

2nd year apprentice

General Operative - Belfield

Customer Assistant - Bray Express (30-35 Hours)

Accounts Payable Specialist

Graduate Accountant (Keelings Retail)

Certification Assessor

General Operative - Bray

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