Find Senior technical support engineer Jobs in Cork County Cork

Senior Engineer, Technical Support– PowerMax Support
Dell Technologies —Cork, County Cork
- Full-time
- Master's degree
- Bachelor's degree
- Mentoring
14d
Senior Identity & Access Management (IAM) Engineer – Okta
McKesson —Cork, County Cork
- €66,000–€110,000 a year
- Management
- Bachelor's degree
- JavaScript
Senior Swift Engineer, Employee Experience Engineering
Apple —Cork, County Cork
- Computer Science
- Master's degree
- Bachelor's degree
Technical AI Enablement Senior Engineer
McKesson —Cork, County Cork
- €72,000–€120,000 a year
- Azure
- Computer Science
- SQL
- Wellness program
- Employee stock purchase plan
10d
Senior Full Stack Engineer, Employee Experience Engineering
Apple —Cork, County Cork
- Master's degree
- AWS
- JavaScript
6d
Senior Electrical Engineer
TLI Group Ltd —Cork, County Cork
- Engineering
- System design
- Electrical Engineering
- Annual leave
- Employee assistance program
Sr. IAM Engineer – SAP Security HANA
McKesson —Cork, County Cork
- €66,000–€110,000 a year
- Analysis skills
Sr. IAM Engineer - SailPoint
McKesson —Cork, County Cork
- €70,500–€117,500 a year
- Azure
- Oracle
- Computer Science
- Wellness program
- Employee stock purchase plan
Senior Oracle Data & Systems Engineer
Skillsource —Cork, County Cork
- €600–€625 a day
- On call
- Oracle
- SQL
- In-person
Quick apply
4d
German-Speaking Senior Technical Support Engineer – Elastic Cloud Storage
Dell Technologies —Cork, County Cork
- Full-time
- Customer service
- English
- Analysis skills
12d
Cybersecurity Engineer 2
Arctic Wolf —Cork, County Cork
- €48,000–€133,000 a year
- Full-time
- English
- Windows
- Mentoring
- Annual leave
- Employee assistance program
End User Support Engineer
NECSWS —Cork, County Cork
- Full-time
- Management
- Windows
- No degree
Quick apply
Sr. Cloud Applications Engineer
OpenText —Cork, County Cork
- Weekend availability
- Computer Science
- DevOps
- Windows
Senior Software Engineer
Analog Devices —Cork, County Cork
- Full-time
- Computer Science
- C++
- Bachelor's degree
Senior Building Management Systems Engineer
Schneider Electric —Cork, County Cork
- Full-time
- English
- No degree
- HVAC
- Annual leave
- Employee assistance program
Senior Engineer, Embedded Software
Analog Devices —Cork, County Cork
- Full-time
- Computer Science
- Master's degree
- C++
Senior Staff Engineer Digital Verification (f/m/div)
Infineon Technologies AG —Cork, County Cork
- Full-time
- English
- Master's degree
- Bachelor's degree
Senior Network Engineer
NetApp —Cork, County Cork
- Hybrid work
- Microsoft Excel
- Azure
- AWS
- Employee stock purchase plan
- Annual leave
Support Engineer IAM ( OneLogin)
One Identity —Cork, County Cork
- Full-time
- Azure
- Salesforce
- Windows
Senior Engineer
Sweco —Cork, County Cork
- Full-time
- Hybrid work
- AutoCAD
- CAD
- Recruiting
- Employee assistance program
- Employee discount

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Senior Engineer, Technical Support– PowerMax Support

Dell Technologies -
Cork, County Cork

Apply Now

Job details

Full-time
14 days ago

Qualifications

Kubernetes
Technical support
Master's degree
Bachelor's degree
Mentoring
SAN
Communication skills
German

Full job description

*Please note: We are hiring for two openings for this role. *

As a Senior Engineer, Technical Support within the PowerMax Support organization, you will play a critical role in delivering advanced technical expertise and resolving complex issues across Dell's enterprise storage portfolio. You will collaborate with enterprise customers, engineering teams, and cross-functional stakeholders to support mission-critical storage environments, ensuring optimal performance, availability, and customer satisfaction.

In This Role, You Will:

Provide expert-level technical support for Dell PowerMax storage solutions – via phone, web, chat or email. Diagnosing and resolving complex hardware, software, configuration, and performance-related issues.
Leverage advanced troubleshooting methodologies, diagnostic tools, and analytical techniques to efficiently identify root causes and drive timely resolutions for both known and emerging issues.
Support a broad range of storage technologies and customer environments, including SAN architectures, local and remote replication, RAID technologies, distributed workloads, and associated infrastructure components.
Partner closely with engineering, product teams, and cross-functional support organizations to resolve critical customer escalations, perform root cause analysis, and contribute to continuous product and process improvements.
Serve as a trusted technical advisor and primary point of contact for customers, ensuring effective communication, proactive engagement, and a best-in-class support experience.
Contribute to knowledge sharing, technical mentoring, and the ongoing enhancement of support readiness across the organization.

Take the First Step Toward Your Dream Career

At Dell Technologies, every team member brings unique perspectives and expertise. We're looking for individuals who are passionate about technology, customer success, and solving complex technical challenges.

Essential Requirements

3-5 years of experience in technical support, storage engineering, or a related field, with hands-on experience supporting enterprise storage solutions.
Strong understanding of storage technologies, including RAID,SRDF, LREP, iSCSI, distributed workloads, networking, SAN infrastructure, and virtualization platforms.
Experience supporting enterprise-class storage systems and troubleshooting complex storage environments.
Familiarity with modern containerized environments and orchestration technologies, including Kubernetes.
Demonstrated analytical and problem-solving skills, with the ability to diagnose and resolve complex technical issues efficiently.
Excellent verbal and written communication skills, with a strong customer-focused mindset and the ability to perform effectively in a fast-paced support environment.

Desirable Requirements

Bachelor's degree with 3-5 years of relevant professional experience, or Master's degree with 3+ years of related experience; equivalent practical experience will also be considered.
Experience supporting Dell PowerMax or other enterprise storage platforms.
Proficiency in an additional European language, preferably German.
Knowledge of data protection, disaster recovery, replication technologies, and enterprise infrastructure ecosystems.

Application closing date: 24 July 2026

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

Apply Now

Refine Your Search

senior technical support engineer jobs in cork county cork

Senior Engineer, Technical Support– PowerMax Support

Senior Identity & Access Management (IAM) Engineer – Okta

Senior Swift Engineer, Employee Experience Engineering

Technical AI Enablement Senior Engineer

Senior Full Stack Engineer, Employee Experience Engineering

Senior Electrical Engineer

Sr. IAM Engineer – SAP Security HANA

Sr. IAM Engineer - SailPoint

Senior Oracle Data & Systems Engineer

German-Speaking Senior Technical Support Engineer – Elastic Cloud Storage

Cybersecurity Engineer 2

End User Support Engineer

Sr. Cloud Applications Engineer

Senior Software Engineer

Senior Building Management Systems Engineer

Senior Engineer, Embedded Software

Senior Staff Engineer Digital Verification (f/m/div)

Senior Network Engineer

Support Engineer IAM ( OneLogin)

Senior Engineer

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