Find Tech lead Jobs in Cork, C

Manager, Program Management, Audits and Insights
Amazon Ireland Support Services Limited - A94 —Cork, County Cork
- Full-time
- Microsoft Excel
- Computer Science
- SQL
Sr. Contracts Administrator | Cork
OpenText —Cork, County Cork
- Sales
- Microsoft Office
- Analysis skills
Senior Business Partner — Operations Central Functions , Employee Experience & Relations
Amazon Ireland Support Services Limited - A94 —Cork, County Cork
- Full-time
- English
- Project management
- Bachelor's degree
5d
End User Support Engineer
NECSWS —Cork, County Cork
- Full-time
- Management
- Windows
- No degree
Quick apply
UX Product Designer
Forcepoint International Technology Limited —Cork, County Cork
- Full-time
- Master's degree
- No degree
- AI
Quick apply
Team Leader | Customer Support | Cork office
TELUS Digital —Cork, County Cork
- €36,400–€40,000 a year
- Microsoft Excel
- English
- AI
Quick apply
Solutions Architect (Insurance) - Fully Remote
CoverGo —Cork, County Cork
- Full-time
- Remote
- English
- AWS
- Analysis skills
Quick apply
Software Engineer, iOS Core Product - Cork, Ireland
Speechify —Cork, County Cork
- €30,000–€120,000 a year
- Remote
- Doctoral degree
- Communication skills
Store Manager
The Perfume Shop —Cork, County Cork
- €39,192 a year
- Full-time
- Management
- Sales
- Customer service
Senior Software Engineer, Windows/Desktop Applications - Cork, Ireland
Speechify —Cork, County Cork
- €30,000–€120,000 a year
- Remote
- Doctoral degree
- Windows
- C++
8d
ERP Project Director
PM Group —Cork, County Cork
- Oracle
- Computer Science
- ERP systems
German-Speaking Technical Support Engineer - Elastic Cloud Storage
Dell Technologies —Cork, County Cork
- Weekend availability
- Customer service
- English
- Windows
Senior Workday HRIS Analyst / Team Lead (m/f/d)
Vishay —Cork, County Cork
- Full-time
- Remote
- English
9d
Duty Manager - Cork Kinsale Road
Smyths Toys —Cork, County Cork
- From €37,000 a year
- Weekend availability
- Microsoft Office
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance program
Quick apply
5d
Learning & Development Specialist/Trainer
TELUS Digital —Cork, County Cork
- €34,400–€37,000 a year
- English
- IT
- AI
Quick apply
Manager, Reliability Testing & Quality Assurance for R&D
Apple —Cork, County Cork
- Engineering
- Master's degree
- Analysis skills
Lead Site Reliability Engineer
Tricentis —Cork, County Cork
- Full-time
- Azure
- DevOps
- AWS
FOH Sales & Patient Experience Specialist
Smile Store - The Dental Specialists —Togher, County Cork
- From €33,000 a year
- Part-time
- CRM software
- Microsoft Excel
- Sales
Quick apply
5d
Senior Process Engineer
Hovione —Cork, County Cork
- Engineering
- English
- Microsoft Office
Lead Cost Controller
IPS-Integrated Project Services —Cork, County Cork
- Full-time
- Microsoft Excel
- Microsoft Access
- Engineering

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Manager, Program Management, Audits and Insights

Amazon Ireland Support Services Limited - A94 -
Cork, County Cork

Apply Now

Job details

Full-time

Qualifications

Microsoft Excel
Computer Science
Process improvement
SQL
Project management
Bachelor's degree
Recruiting
Pivot tables
Data visualisation
Leadership

Full job description

DESCRIPTION

The Audits and Insights team (AIT) – SPT Audit program measures accuracy of account enforcements, listing enforcements, all appeals and reinstatement decisions through audits on a statistically significant sample across Perfect Order Experience, Selling Partner Risk & Abuse, Financial Disincentives, Automated Brand Protection, Andon, Product Review Abuse, Restricted Products, Safety, Know Your Customer & Product Safety & Compliance (PSC) to name a few. We perform audits and measure the coverage and accuracy via director level goals and generate actionable insights from our audits to improve enforcement accuracy, appeal handling accuracy, First Contact Resolution (FCR) rate and eliminate unnecessary Seller friction by identifying ways to reduce Seller enforcements and appeals. We are committed to maintaining and advancing the trust of our Sellers by raising the bar through our Audits.
You will be responsible for driving process improvement, waste elimination and program/product/regional engagement. You will drive a culture of self-inspection and continuous improvement where acting on fact and eliminating defects and waste is the norm. You will apply a mix of quantitative and leadership skills to identify areas of improvement and prioritize resources. You will lead, build rapport, and mentor process improvement teams consisting of members of all levels and functions, without formal reporting relationships.

Key job responsibilities

Lead and drive process improvements (short-term wins) as well as process design / redesign (long-term wins) efforts.
Own end to end process transformation in Operations. Continuously identify new opportunities which can be scaled across AIT functions
Own improvement of cost efficiency initiatives by collaborating with operations, program, product and policy.
Collaborate with the Tools team to implement process improvements
Design and develop new Ops metrics that reflect Ops efficiency and effectiveness.
Performs quantitative analysis of key process indicators to identify opportunities for process improvement.
Drive process standardization across the operations network for AIT.
Develop mechanisms to surface known best practices across the AIT
Collaborate with and influence the engineering, product management, operations and executive teams on individual projects, features and launches to track progress, milestones, issues and risks.

Internal job description

BASIC QUALIFICATIONS

Bachelor's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent
Experience in program or project management
Experience working cross functionally with tech and non-tech teams
Experience defining program requirements and using data and metrics to determine improvements
Experience defining and executing program requirements
Experience in complex problem solving, and working in a tight schedule environment
Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Experience working with recruiting and people-related tools, CRM systems, and complex spreadsheets

PREFERRED QUALIFICATIONS

Experience in driving end to end delivery, and communicating results to senior leadership
Experience in defining and implementing process improvement initiatives using data and metrics
Experience using data visualization tools
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience building processes, project management, and schedules

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

tech lead jobs in cork, c

Manager, Program Management, Audits and Insights

Sr. Contracts Administrator | Cork

Senior Business Partner — Operations Central Functions , Employee Experience & Relations

End User Support Engineer

UX Product Designer

Team Leader | Customer Support | Cork office

Solutions Architect (Insurance) - Fully Remote

Software Engineer, iOS Core Product - Cork, Ireland

Store Manager

Senior Software Engineer, Windows/Desktop Applications - Cork, Ireland

ERP Project Director

German-Speaking Technical Support Engineer - Elastic Cloud Storage

Senior Workday HRIS Analyst / Team Lead (m/f/d)

Duty Manager - Cork Kinsale Road

Learning & Development Specialist/Trainer

Manager, Reliability Testing & Quality Assurance for R&D

Lead Site Reliability Engineer

FOH Sales & Patient Experience Specialist

Senior Process Engineer

Lead Cost Controller

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