Find Pm, audits and insights Jobs in Cork, C

Manager, Program Management, Audits and Insights
Amazon Ireland Support Services Limited - A94 —Cork, County Cork
- Full-time
- Microsoft Excel
- Computer Science
- SQL
3h
GRC Analyst
M/A Com Technolgy Solutions —Cork, County Cork
- €78,000–€125,000 a year
- Call to connect
- Analysis skills
- Bachelor's degree
- No degree
- Annual leave
General Operative - Fixed Term - Cork
A&G Couriers Ltd —Cork, County Cork
- €13.50–€14.00 an hour
- Night shift
- English
- Warehouse experience
Senior Project Manager
Novus Technical Services —Cork, County Cork
- €130,000–€135,000 a year
- Full-time
- Business development
- Project management
Quick apply
Ward Clerk Clerical Officer, Grade IV
Mercy University Hospital —Cork, County Cork
- €36,470–€56,018 a year
- Full-time
- Acute care
- Microsoft Word
- Microsoft Excel
Quick apply
3d
Finance Business Partner
Wienerberger AG —Cork, County Cork
- Up to €75,000 a year
- Full-time
- Microsoft Excel
- Manufacturing
- Communication skills
- Employee assistance program
- Bereavement leave
Accounts Receivable Specialist
Cloudera —Cork, County Cork
- Full-time
- Microsoft Excel
- Bachelor's degree
- No degree
- Annual leave
2d
Store Assistant
Passage point shop —Passage, County Cork
- €14.15 an hour
- Part-time
- Sales
- Customer service
- English
- Store discount
- Flexitime
Quick apply
9d
Customer Service Advisor
Capita —Little Island, County Cork
- Full-time
- Microsoft Excel
- Microsoft Office
- No degree
- Employee assistance program
9d
Lead PM, Program/Project Manager
Analog Devices —Cork, County Cork
- Full-time
- Computer Science
- Data analysis skills
- System design
Recruiting Coordinator, HR Operations
McKesson —Cork, County Cork
- €38,300–€63,800 a year
- Microsoft Excel
- Customer service
- English
Delivery Centre – Administrator
Deloitte —Cork, County Cork
- €29,030 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
General Operative - Retail
Kepak Group —Watergrasshill, County Cork
- Nights as needed
- Forklift
- Manufacturing
- Communication skills
- Annual leave
- Gym membership
Quick apply
Chef de Partie
ISS Facility Services —Cork, County Cork
- €17.50 an hour
- Weekend availability
- Culinary experience
- Cooking
- English
- Employee assistance program
Quick apply
Assistant Night Manager
Dalata —Cork, County Cork
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee assistance program
Quick apply
9d
ERP Workstream Manager - Resourcing Management, Operations & Project Delivery
PM Group —Cork, County Cork
- Computer Science
- Engineering
- ERP systems
Machine Operative
Un1f1ed Global Packaging —Carrigtwohill, County Cork
- Up to €18.07 an hour
- 12 hour shift
- English
- Analysis skills
- No degree
- Employee assistance program
- Sick pay
Quick apply
9d
ERP Project Director
PM Group —Cork, County Cork
- Oracle
- Computer Science
- ERP systems
General Operators - Boning Hall
Kepak Group —Watergrasshill, County Cork
- Full-time
- Communication skills
- Gym membership
Quick apply
Skilled Knife Operators - Boning Hall
Kepak Group —Watergrasshill, County Cork
- Full-time
- No degree
- Gym membership
Quick apply

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Manager, Program Management, Audits and Insights

Amazon Ireland Support Services Limited - A94 -
Cork, County Cork

Apply Now

Job details

Full-time
3 hours ago

Qualifications

Microsoft Excel
Computer Science
Process improvement
SQL
Project management
Bachelor's degree
Recruiting
Pivot tables
Data visualisation
Leadership

Full job description

DESCRIPTION

The Audits and Insights team (AIT) – SPT Audit program measures accuracy of account enforcements, listing enforcements, all appeals and reinstatement decisions through audits on a statistically significant sample across Perfect Order Experience, Selling Partner Risk & Abuse, Financial Disincentives, Automated Brand Protection, Andon, Product Review Abuse, Restricted Products, Safety, Know Your Customer & Product Safety & Compliance (PSC) to name a few. We perform audits and measure the coverage and accuracy via director level goals and generate actionable insights from our audits to improve enforcement accuracy, appeal handling accuracy, First Contact Resolution (FCR) rate and eliminate unnecessary Seller friction by identifying ways to reduce Seller enforcements and appeals. We are committed to maintaining and advancing the trust of our Sellers by raising the bar through our Audits.
You will be responsible for driving process improvement, waste elimination and program/product/regional engagement. You will drive a culture of self-inspection and continuous improvement where acting on fact and eliminating defects and waste is the norm. You will apply a mix of quantitative and leadership skills to identify areas of improvement and prioritize resources. You will lead, build rapport, and mentor process improvement teams consisting of members of all levels and functions, without formal reporting relationships.

Key job responsibilities

Lead and drive process improvements (short-term wins) as well as process design / redesign (long-term wins) efforts.
Own end to end process transformation in Operations. Continuously identify new opportunities which can be scaled across AIT functions
Own improvement of cost efficiency initiatives by collaborating with operations, program, product and policy.
Collaborate with the Tools team to implement process improvements
Design and develop new Ops metrics that reflect Ops efficiency and effectiveness.
Performs quantitative analysis of key process indicators to identify opportunities for process improvement.
Drive process standardization across the operations network for AIT.
Develop mechanisms to surface known best practices across the AIT
Collaborate with and influence the engineering, product management, operations and executive teams on individual projects, features and launches to track progress, milestones, issues and risks.

Internal job description

BASIC QUALIFICATIONS

Bachelor's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent
Experience in program or project management
Experience working cross functionally with tech and non-tech teams
Experience defining program requirements and using data and metrics to determine improvements
Experience defining and executing program requirements
Experience in complex problem solving, and working in a tight schedule environment
Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Experience working with recruiting and people-related tools, CRM systems, and complex spreadsheets

PREFERRED QUALIFICATIONS

Experience in driving end to end delivery, and communicating results to senior leadership
Experience in defining and implementing process improvement initiatives using data and metrics
Experience using data visualization tools
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience building processes, project management, and schedules

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

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pm, audits and insights jobs in cork, c

Manager, Program Management, Audits and Insights

GRC Analyst

General Operative - Fixed Term - Cork

Senior Project Manager

Ward Clerk Clerical Officer, Grade IV

Finance Business Partner

Accounts Receivable Specialist

Store Assistant

Customer Service Advisor

Lead PM, Program/Project Manager

Recruiting Coordinator, HR Operations

Delivery Centre – Administrator

General Operative - Retail

Chef de Partie

Assistant Night Manager

ERP Workstream Manager - Resourcing Management, Operations & Project Delivery

Machine Operative

ERP Project Director

General Operators - Boning Hall

Skilled Knife Operators - Boning Hall

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