Find Call centre Jobs in Cork, C

Customer Service Advisor
AXA —Little Island, County Cork
- €30,850 a year
- Monday to Friday
- Hybrid work
- Customer service
- Communication skills
- Annual leave
6d
Telesales & Customer Service Operator
BWG Foods —Cork, County Cork
- Hybrid work
- Sales
- Customer service
- Microsoft Office
Quick apply
13d
Cloud Support Specialist
OpenText —Cork, County Cork
- Oracle
- Windows
- Java
Sales Manager
Wm O Brien Self Storage —Bishopstown, County Cork
- From €35,000 a year
- Full-time
- Microsoft Excel
- Sales
- Customer service
Quick apply
6d

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Telesales & Customer Service Operator
BWG Foods —Cork, County Cork
The successful candidate will be required to accurately input sales orders and actively promote sales through positive customer relations and product knowledge.
Quick apply
13d

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Customer Service Advisor

AXA -
Little Island, County Cork

Apply Now

Job details

Permanent
€30,850 a year
6 days ago

Benefits

Annual leave

Qualifications

Customer service
Communication skills

Full job description

Job Description:

Start Date: August

Location: Little Island, Cork

Training: 6–8 weeks (hybrid training) on joining

(please note: annual leave cannot be accommodated during this initial training period)

Schedule: Full-time & Hybrid with rotational shifts Mon - Fri & one Saturday shift every 5 weeks

Salary: €30,850 with 10% PRP Bonus

We’re looking for friendly, caring and pragmatic people to join our Customer Service team at laya healthcare. If you love helping others and want a role where no two calls are the same, this could be a great fit for you.

As a Customer Service Advisor, you’ll be the first point of contact for our members, supporting them with empathy, clarity and professionalism during inbound calls. You’ll play a key part in making sure every member feels heard, reassured and valued.

What You’ll Be Doing

Take inbound calls from members
Help with questions about policies, claims, cover, renewals and payments
Break down complex information in a clear, reassuring way
Handle complaints with patience, understanding and good judgement
Log information accurately and follow processes to keep everything running smoothly
Work closely with your team to meet call targets while delivering excellent service

What We’re Looking For

Previous customer service or call‑centre experience is an advantage but not essential
Warm, confident communication skills - especially over the phone
A genuine desire to help people and make their day a little easier
Ability to stay positive and composed during busy or challenging calls
Strong attention to detail and good problem‑solving ability
Adaptability and resilience - every call is different

Why You’ll Love Working Here

We believe in creating a workplace where you can thrive - and we back that up with great benefits from day one:

Health insurance from day one
€250 gym or club subsidy from day one
Hybrid working after training
Performance-related pay
Pension contributions
100% maternity & paternity pay after 12 months
Wellbeing initiatives, events and support
Real career progression opportunities

With structured training, ongoing coaching and clear pathways for development, this is an excellent opportunity to build your career in healthcare or insurance.

Minimum Competency Code

This role is classified as a regulated position under the Minimum Competency Code. Successful candidates must complete and maintain the required pre‑employment and ongoing competency assessments in line with regulatory standards.

Apply Now

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