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Receptionist/ Sales & Marketing assistant
Coral leisure Monaghan Ltd —Monaghan, County Monaghan
- From €14.30 an hour
- Part-time
- Sales
- Social media management
- Customer service
- Employee discount
- Gym membership
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8d

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Receptionist/ Sales & Marketing assistant
Coral leisure Monaghan Ltd —Monaghan, County Monaghan
The role will involve reception duties, customer service, membership sales, promoting centre services and activities, assisting with marketing campaigns and…
From €14.30 an hour
Quick apply
8d

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Receptionist/ Sales & Marketing assistant

Coral leisure Monaghan Ltd
Monaghan, County Monaghan

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Job details

Part-time
From €14.30 an hour
8 days ago

Benefits

On-site gym
Company events
Employee discount
Gym membership
Sick pay
On-site parking

Qualifications

Sales
Social media management
Customer service
English
Microsoft Office
Leaving certificate
Organisational skills
IT
Communication skills

Full job description

JOB DESCRIPTION

Position: Receptionist / Sales & Marketing Assistant
Department: Front of House / Sales & Marketing
Reporting to: Front of House Manager

ROLE OVERVIEW

The Receptionist / Sales & Marketing Assistant will provide a friendly, professional and efficient service to all customers while supporting the day-to-day sales and marketing activities of the leisure centre.

The role will involve reception duties, customer service, membership sales, promoting centre services and activities, assisting with marketing campaigns and helping to maintain the centre's social media and promotional presence.

GENERAL SKILLS REQUIRED

Strong IT skills with experience using Microsoft Office
Good understanding of social media platforms
Friendly, professional and approachable manner
Excellent communication and interpersonal skills
Strong customer service and sales skills
Highly motivated and enthusiastic
Ability to work under pressure in a busy environment
Ability to work on own initiative
Strong organisational skills and attention to detail
Ability to work effectively as part of a team
Creative approach to sales, promotions and marketing
Flexible and available to work early mornings, late evenings and weekend shifts

JOB RESPONSIBILITIES

Reception & Customer Service

Provide excellent customer service to all members, customers and visitors
Welcome customers and assist with general enquiries
Answer incoming telephone calls and respond to customer queries
Book customers into classes, courses, swimming lessons and other centre activities
Process customer transactions for the pool, gym and other centre services
Handle cash and card transactions accurately
Deal professionally and efficiently with member queries
Maintain a clean, tidy and professional reception area
Assist with general day-to-day Front of House duties
Work closely with other team members and departments to ensure a high standard of customer service

Sales & Marketing

Promote and sell centre memberships, services, classes, courses and activities
Deal with membership enquiries and provide prospective members with relevant information
Assist customers with choosing the most suitable membership or service
Follow up on membership and sales enquiries where required
Promote current membership offers, campaigns and centre promotions
Support membership retention initiatives and customer engagement
Assist with achieving membership and sales targets
Identify opportunities to promote additional centre services to existing customers

Marketing & Promotions

Assist with the implementation of the centre's sales and marketing activities
Help create and promote marketing campaigns for memberships, classes, swimming lessons, events and other centre services
Assist with creating content for social media platforms
Support the scheduling and publishing of social media posts
Take photographs and videos of centre activities and events for promotional purposes, where appropriate
Assist with the creation and distribution of posters, flyers, digital advertisements and other promotional material
Help ensure marketing materials throughout the centre are current, accurate and professionally presented
Promote upcoming events, programmes, courses and special offers
Assist with community engagement and local promotional opportunities
Support the promotion of centre events and campaigns both online and within the facility
Monitor customer engagement and provide feedback on promotions and marketing activities

General Responsibilities

Participate in team meetings, staff training and centre functions
Maintain a professional appearance and represent the centre positively at all times
Follow all company policies, procedures and health & safety requirements
Work collaboratively with management and other departments
Carry out other reasonable duties as required by management in line with the needs of the centre

Job Type: Part-time

Pay: From €14.30 per hour

Expected hours: 15.0 – 30.0 per week

Benefits:

Company events
Employee discount
Gym membership
On-site gym
On-site parking
Sick pay

Ability to commute/relocate:

Monaghan, County Monaghan: reliably commute or plan to relocate before starting work (required)

Application question(s):

Fluent in English

Education:

Leaving Certificate (preferred)

Experience:

Microsoft Office: 1 year (required)

Work Location: In person

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Receptionist/ Sales & Marketing assistant

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