Find Service specialist Jobs in Midleton County Cork

Trainer
TELUS Digital —Cork, County Cork
- €38,500 a year
- Monday to Friday
- IT
- AI
Quick apply
Reservations Executive
Hayfield Manor Hotel —Cork, County Cork
- €29,000–€32,000 a year
- Full-time
- English
- Microsoft Office
- Hotel
- Employee assistance program
- Employee discount
Quick apply
Customer Service Specialist
DSV —Cork, County Cork
- Full-time
- Hybrid work
- Communication skills
- Annual leave
2d
Cloud Support Specialist
OpenText —Cork, County Cork
- Oracle
- Windows
- Java
Digital Transformation Executive
MF Services —Cork, County Cork
- €35,000 a year
- Hybrid work
- AI
- Communication skills
- Work from home
- Employee discount
Quick apply
3d
Legal Secretary
Eventus Recruitment Group —Cork, County Cork
- €32,000–€36,000 a year
- Remote
- Organisational skills
- Typing
- Communication skills
Financial Planning & Analysis Specialist
Itron —Cork, County Cork
- €60,000–€70,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quality Assurance Specialist
Catalyx —Cork, County Cork
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
Manufacturing Operations Specialist
PSC Biotech —Cork, County Cork
- ERP systems
- Continuous improvement
- No degree
7d
Ward Clerk Clerical Officer, Grade IV
Mercy University Hospital —Cork, County Cork
- €36,470–€56,018 a year
- Full-time
- Acute care
- Microsoft Word
- Microsoft Excel
Quick apply
3d
Community Liaison Officer
Statkraft —Cork, County Cork
- Full-time
- Hybrid work
- English
- No degree
- IT
Quick apply
Marketing Localisation Specialist
Proofpoint —Cork, County Cork
- Full-time
- Sales
- Project management
- Communication skills
14d
Senior HSS Advisor
Statkraft —Cork, County Cork
- Full-time
- Hybrid work
- English
- No degree
- Communication skills
Quick apply
Fire Investigator - Ireland
Jensen Hughes —Cork, County Cork
- Remote
- Research
- Analysis skills
- Communication skills
Quick apply
Organisational Change Management Specialist
Gilead Sciences —Cork, County Cork
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
Client Executive
NetApp —Cork, County Cork
- Hybrid work
- Microsoft Excel
- Azure
- AWS
- Annual leave
- Employee assistance program
IT Validation Specialist
Catalyx —Cork, County Cork
- Computer Science
- ERP systems
- Analysis skills
Quick apply
IT Manager
Citco —Cork, County Cork
- Full-time
- Doctoral degree
- Computer Science
- Master's degree
Healthcare Assistant - Bon Secours Care Village
Bon Secours Health System Ireland —Cork, County Cork
- €34,102 a year
- Weekend availability
- English
- Leaving certificate
- No degree
Healthcare Assistant - Relief
Bon Secours Health System Ireland —Cork, County Cork
- €16.81 an hour
- Weekend availability
- English
- Leaving certificate
- No degree

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Trainer

TELUS Digital -
Cork, County Cork

Quick apply

Job details

Permanent
€38,500 a year

Benefits

On-site gym
Private medical insurance

Qualifications

Full job description

Description

Learning & Development Specialist – Fraud focus/Fintech

Location: onsite in Cork, Ireland (fully onsite role)

Hours of operation: Monday to Friday 11.30 - 20.00 (subject to change)

Compensation: € 38,500 gross p/a + performance bonus

Start date: 27th July 2026

As a Learning & Development Specialist, you'll be the architect of our training excellence. You'll develop, and deliver ongoing and specialized training programs that equip our Risk operations teams with the knowledge and skills to excel in fraud detection, risk assessment, and compliance. Working closely with our client and internal stakeholders, you'll create engaging, compliance-critical learning experiences that stick—transforming complex regulatory content (AML Fraud review, Risk management, KYC onboarding) into clear, actionable knowledge.

What we offer:

Stable job: permanent employment contract
Opportunity to advance your career
Great rewards for referring your friends
Multilingual exposure: improve your spoken and written language skills
Inspiring and fun environment. Our offices are known for their innovative, fun and pleasant design. Enjoy our 'relax' and 'play' areas as well as our onsite gym
Community projects. Want to make the world a better place? We run CSR (corporate social responsibility) events all year long
Private medical insurance coverage (after 6 months tenure). We work with one of the best suppliers (VHI) where you will benefit from a professional package
Bike-to-work tax relief
Pension scheme
Maternity and paternity leave
Access to GP care and an occupational health advisor
Subsidized canteen

Here is where you will have impact:

Training Design & Development

Partner with our client and internal TELUS Digital teams to design, review and develop training modules on on Fraud Review procedures, Risk assessment methodologies, and Underwriting protocols
Create comprehensive, engaging course materials (manuals, handouts, case studies, assessments, exercises) that reflect current fraud patterns and risk management best practices
Incorporate real-world scenarios and case examples to enhance learning and retention
Evaluate training effectiveness and refine content based on learning outcomes and feedback
Stay current on compliance trends, fraud signals, and risk protocols

Training Delivery & Support

Deliver dynamic, interactive training to diverse groups—from new hires to existing team members
Provide structured onboarding and ramp-up support to new team members
Adapt your communication style to different learner types and maintain group engagement
Address participant concerns and provide on-the-floor support as needed
Troubleshoot technical issues in training environments
Manage training logistics (scheduling, attendance, resources, equipment setup)

Collaboration & Client Partnership

Work closely with our client across US timezone to understand training priorities and translate requirements into effective delivery
Collaborate with Team Leads, internal stakeholders, and subject matter experts to identify training and performance needs
Partner with other training teams to improve training quality and consistency across programs
Maintain open communication channels with clients and internal teams

Continuous Improvement

Evaluate training program effectiveness against learning objectives
Maintain detailed records of learner development and training outcomes
Identify opportunities for improvement and implement enhancements
Stay informed about new training tools, learning management systems, and best practices

We are looking for someone with:

Proven experience designing and delivering training programs (ideally in compliance, risk, or fraud-related environments)
Strong knowledge of fraud detection procedures, AML (Anti-Money Laundering), and KYC (Know Your Customer) requirements
Experience working with fintech, financial services, or regulated industry clients (preferred)
Demonstrated ability to translate complex compliance topics into clear, engaging content
Experience with learning management systems, video conferencing, and training tools
Strong IT skills with comfort around technology platforms

WHY JOIN US?

At TELUS Digital, we invest in developing expert trainers who shape the future of our operations. You'll work with a collaborative team, partner with innovative fintech client, and have the opportunity to continuously expand your expertise in compliance and risk. Your training will directly impact team performance, client satisfaction, and business success. If you're passionate about learning and development, this is your chance to make a meaningful difference.

Ready to inspire and develop others? Apply now

About Company:

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.

We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.

Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.

Equal Opportunity Employer Statement

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Quick apply

Refine Your Search

service specialist jobs in midleton county cork

Trainer

Reservations Executive

Customer Service Specialist

Cloud Support Specialist

Digital Transformation Executive

Legal Secretary

Financial Planning & Analysis Specialist

Quality Assurance Specialist

Manufacturing Operations Specialist

Ward Clerk Clerical Officer, Grade IV

Community Liaison Officer

Marketing Localisation Specialist

Senior HSS Advisor

Fire Investigator - Ireland

Organisational Change Management Specialist

Client Executive

IT Validation Specialist

IT Manager

Healthcare Assistant - Bon Secours Care Village

Healthcare Assistant - Relief

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