Find Call centre Jobs in Mayfield County Cork

Customer service Advisor
Abtran —Cork, County Cork
- €14.15 an hour
- Weekend availability
- Hybrid work
- Customer service
- English
- Computer skills
- Free parking
- Employee assistance program
Quick apply
Customer Support Specialist - Cork
TELUS Digital —Cork, County Cork
- €29,900 a year
- English
- Organisational skills
- AI
- Free parking
Quick apply
Customer Services and Telephone Sales agent
CH Marine Ltd —Cork, County Cork
- €31,000–€32,000 a year
- Full-time
- Sales
- Customer service
- English
- Annual leave
Quick apply
10d
Customer Service Advisor
AXA —Little Island, County Cork
- €30,850 a year
- Monday to Friday
- Hybrid work
- Customer service
- Communication skills
- Annual leave
Part Time Call Centre
Specsavers —Ballincollig, County Cork
- €14.50 an hour
- Part-time
- Free parking
10d
Workplace Solutions - Multilingual, Jr. Sales Development Representative
JPMorganChase —Cork, County Cork
- Full-time
- Sales
- English
- Communication skills
6d
Customer Experience Specialist | Mode & Lifestyle
Koramic2Engage —Tower, County Cork
- Full-time
ContactCenter Agent Medior
Koramic2Engage —Tower, County Cork
- Full-time
11d

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Customer Support Specialist - Cork
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Customer service Advisor

Abtran -
Cork, County Cork

Quick apply

Job details

Full-time
€14.15 an hour

Benefits

Free parking
Employee assistance program

Qualifications

Customer service
English
Computer skills
Communication skills

Full job description

Are you seeking a role with a dynamic company, in a busy contact centre environment in a very popular area of Cork?
Do you want the flexibility of our hybrid working option?

Abtran is currently recruiting full-time, permanent Customer Service Advisors for our Cork office. We’re looking for motivated, customer-focused individuals to join our team.

As a Customer Advisor, you’ll be the first point of contact, offering support for a leading brand and delivering an exceptional customer experience.

This hybrid position includes onsite training at our Cork office, followed by a 50:50 split between working from home and in the office.
Our Cork office address is: Blackrock Business Park, Mahon, Cork T12 N972

Salary: €14.15 per hour / €27,592.50 pa

Employee Benefits include:

Hybrid working options available
Premium office location with great travel links
Inclusive and fun culture
Leap Card Tax Saver
Free Car Parking
Excellent training provided through Abtran's Academy Programme -All training provided is fully paid
Premium Pay on Weekends and Bank Holidays
Wellbeing programme focused on our people's health and wellness
Health Insurance Discount Programme
Employee Assistance Programme
Pension Scheme & Life Cover

How you will spend your day:

Provide relevant advice to customers primarily by phone but also through other communication channels as required, including email, post, webchat and social media platforms.
Using your product knowledge to solve problems for customers
Keeping yourself up to date with business and product information
Use of the systems and tools available to effectively handle customer’s queries
Strive to achieve and maintain service level statistics
Maintain a high level of first call resolution and quality assurance
Contribute to overall team performance within your specialised department
Adhering strictly to data protection and confidentiality laws
Ad hoc duties as required

Our ideal candidate:

Previous Customer Service experience is a bonus but not essential
Passion for providing exceptional service to clients
Excellent verbal and written communication skills
Fluency in written & spoken English is essential for this role
A high level of accuracy and attention to detail
Strong computer skills are essential
Proven ability to deal with problems and solve them effectively
Ability to work well either individually or as part of a team
Ability to handle confidential information
Strong attendance, performance and adherence to policies are essential for this role
Have appropriate remote work set-up - a quiet space with no distractions. Access to stable/secure mobile phone coverage and high-speed internet connection essential.

Apply today if you would like to work in a fun and dynamic team within a positive and supportive environment that promotes a work-life balance. This could be the start of a promising and rewarding career with plenty of opportunities for career progression.

You must have authorisation to work in Ireland

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Abtran is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We are committed to equality of opportunity and operate non-discriminatory practices in relation to access to employment, conditions of employment, access to training and experience, promotion and classification of posts. All employment decisions at Abtran are based on business needs, job requirements and individual qualifications, without regard to gender, civil status, family status, sexual orientation, age, disability, race, religion, and membership of the Traveller community.

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call centre jobs in mayfield county cork

Customer service Advisor

Customer Support Specialist - Cork

Customer Services and Telephone Sales agent

Customer Service Advisor

Part Time Call Centre

Workplace Solutions - Multilingual, Jr. Sales Development Representative

Customer Experience Specialist | Mode & Lifestyle

ContactCenter Agent Medior

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