Incident Escalation Analyst , Officer
State Street —Kilkenny, County Kilkenny
- Weekend availability
- Computer Science
- Windows
- Bachelor's degree
Chef de Partie
Newpark Hotel —Kilkenny, County Kilkenny
- €36,605 a year
- Full-time
- Cooking
- Hotel
- Food service experience
- Wellness program
- Employee assistance program
Quick apply
13d
Quality & Compliance Officer (HIQA Regulated Setting)
SOS Kilkenny —Kilkenny, County Kilkenny
- €36,107.00–€55,463.14 a year
- Full-time
- Research
- Microsoft Office
- Communication skills
- Annual leave
- Employee discount
Quick apply
Safety Officer
Gaeltec Utilities —Kilkenny, County Kilkenny
- Full-time
- Microsoft Office
- No degree
- Communication skills
- Employee assistance program
Communities Energy Efficiency Liaison Officer
South East Energy Agency —Kilkenny, County Kilkenny
- €32,000–€38,000 a year
- Customer service
- English
- Project management
- Annual leave
Quick apply
Access Administration Process Automation Engineer , Officer
State Street —Kilkenny, County Kilkenny
- Full-time
- Microsoft Excel
- AI
- Communication skills
6d
Access Officer
Gaeltec Utilities —Kilkenny, County Kilkenny
- Full-time
- English
- Conflict management
- Communication skills
- Employee assistance program
3d
Planner – Overhead Lines
Gaeltec Utilities —Kilkenny, County Kilkenny
- Full-time
- Microsoft Excel
- Microsoft Office
- Project management
- Employee assistance program
6d
Quality Officer (Health, Safety, Environment & Quality)
Gaeltec Utilities —Kilkenny, County Kilkenny
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
6d

More jobs to discover

Find similar jobs that you might be interested in.

Chef de Partie Basel Switzerland
Paddy Reilly's Irish Pub & Restaurant Basel Switzerland —Carrick-on-Suir, County Tipperary
Train and mentor junior kitchen staff and apprentices. Work efficiently under pressure during busy service periods. Passion for cooking and attention to detail.
€55,000–€60,000 a year
Quick apply
Chef De Partie
Zuni Restaurant —Kilkenny, County Kilkenny
Willingness to support and mentor junior staff members. Collaboration: Coordinate and communicate effectively with other members of the kitchen team, ensuring…
€36,605 a year
Quick apply
4d

I want to receive the latest job alerts for officers full time in kilkenny county kilkenny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

officers full time jobs near kilkenny county kilkenny

Automation Engineer jobs in Kilkenny, County Kilkenny

Safety Officer jobs in Dublin, County Dublin

Safety Officer jobs in Maynooth, County Kildare

Quality Safety & Risk Management, Patient Safety jobs in Dublin, County Dublin

Safety Officer jobs in Croke Park, County Dublin

Policy Officer jobs in County Dublin

Tourism, Officer jobs in Galway, County Galway

Compliance Officer jobs in Waterford, County Waterford

Compliance Officer jobs in South Dublin, County Dublin

Compliance Officer jobs in Galway, County Galway

Security Officer jobs in Dundrum, County Dublin

Static Security Officer jobs in Dublin, County Dublin

Search Officer jobs in Dublin Airport, County Dublin

Compliance Officer jobs in Tallaght, County Dublin

Community Liaison jobs in Dublin, County Dublin

Community Liaison jobs in Fingal, County Dublin

Community Centre Manager jobs in Dublin, County Dublin

Community jobs in County Meath

Community Development Worker jobs in Roscommon, County Roscommon

Community Intervention Team jobs in Galway, County Galway

Incident Escalation Analyst , Officer

State Street -
Kilkenny, County Kilkenny

Apply Now

Job details

Full-time

Qualifications

Computer Science
Windows
Bachelor's degree
Middleware
Business
Communication skills

Full job description

The IT Command Center Officer ensures production stability and service continuity across the enterprise by managing critical IT incidents, coordinating technical bridges, and maintaining system health. This role requires strong IT Service Management (ITSM) knowledge, hands-on experience with ITSM tools, and proven expertise in managing major incidents in large-scale environments. Success in this position demands rapid decision-making, effective communication, and proactive collaboration with cross-functional teams to minimize business impact during disruptions. Weekend shift availability is mandatory, as the role includes working on weekends as part of the regular schedule.

What you will be responsible for

Major Incident Management

Provide strategic oversight of critical IT disruptions.

Drive rapid service restoration and minimize client impact.

Prioritize reduction of Mean Time to Restore Service (MTRS) to uphold operational resilience.

24/7 Technical Bridge – Non-Major Incident Resolution

Lead continuous global support for lower-tier IT issues.

Enable proactive resolution through real-time coordination and cross-functional engagement.

Enhance system stability and reduce recurrence of incidents.

Daily Operational Health Check

Conduct structured tri-daily reviews (Mon–Fri) with Application and Infrastructure teams.

Assess system health, identify emerging risks, and ensure operational readiness across the enterprise.

Event & Hypercare Management

Govern high-impact IT events end-to-end, including milestone tracking and escalation protocols.

Monitor real-time performance during critical periods to ensure seamless execution and stability.

Maintain integrated communication channels for effective stakeholder engagement.

Weekend Change Governance

Oversee weekend deployments with a focus on risk mitigation and operational stability.

Provide structured governance and coordination to safeguard service integrity during high-change windows.

What we value

These skills will help you succeed in this role:

Breadth of knowledge across infrastructure and application processes, areas, and technologies (Network, Security, Open Systems, Mainframe, Storage, Database, Middleware, Cloud, End User Computing, and Application)

Ability and aptitude to pick up new technologies and procedures

Strong communication skills (written, verbal and presentation).

Demonstrated ability to succinctly identify and summarize key findings to various stakeholders.

Ability to coordinate and communicate across multidisciplinary / multicultural teams across countries and regions

Proven analytical and problem-solving skills

Strong collaboration skills; ability to listen and understand without interruption and remain calm and composed, especially in stressful situations

Good stakeholder management, able to work well under pressure and deal with demanding stakeholders across the business

Education & Preferred Qualifications

Bachelor’s degree in Computer Science or the equivalent field

Strong ITSM knowledge and experience: The resource should have a solid understanding of IT Service Management principles and hands-on experience with ITSM tools and processes.

Proven experience managing major incidents in large-scale enterprise environments.

Ability to work during weekends as per business needs.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Discover more information on jobs at StateStreet.com/careers

Read our CEO Statement

Apply Now

Refine Your Search

officers full time jobs in kilkenny county kilkenny

Incident Escalation Analyst , Officer

Chef de Partie

Quality & Compliance Officer (HIQA Regulated Setting)

Safety Officer

Communities Energy Efficiency Liaison Officer

Access Administration Process Automation Engineer , Officer

Access Officer

Planner – Overhead Lines

Quality Officer (Health, Safety, Environment & Quality)

More jobs to discover

I want to receive the latest job alerts for officers full time in kilkenny county kilkenny

Explore jobs in more locations

About State Street

Jobseeker tools

Employer Tools

Browse

Stay Connected