Find Solutions lead, development ireland Jobs in Ireland

Pharmaceuticals Customer Service
Tanner Pharma Group —Cork, County Cork
- €40,000–€50,000 a year
- 8 hour shift
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
- Wellness program
- Sick pay
Quick apply
Project Worker
Coolmine Therapeutic Community —Mallow, County Cork
- €38,680–€41,608 an hour
- Full-time
- Microsoft Word
- English
- Supervising experience
- Wellness program
- Annual leave
Quick apply
6d
Data Analyst
Optum —Letterkenny, County Donegal
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1d
Officer, Enterprise Development and Inclusion
Failte Ireland —Killarney, County Kerry
- €58,528–€83,697 a year
- Full-time
- Microsoft Office
- No degree
- Leadership
9d
New Product Development Scientist
Future Nutrition —Enniscorthy, County Wexford
- €40,000–€55,000 a year
- Full-time
- Microsoft Excel
- English
- Analysis skills
- Wellness program
- Employee assistance program
Quick apply
Contact Centre Team Lead
Tata Consultancy Services —Letterkenny, County Donegal
- 8 hour shift
- Hybrid work
- Management
- Continuous improvement
- Business
Development & Production Chef
Toons Bridge Dairy & The Real Olive Company —Macroom, County Cork
- €16–€19 an hour
- Full-time
- Customer service
- Leaving certificate
- No degree
- Employee discount
Quick apply
7d
Support Coordinator
ALONE —Roscommon, County Roscommon
- €37,000 a year
- Hybrid work
- Employee assistance program
- Sick pay
Quick apply
7d
Branch Manager(Agricultural)
The Cooney Furlong Grain Co Ltd —Wexford, County Wexford
- €45,000–€65,000 a year
- Full-time
- Management
- Sales
- Supervising experience
- Store discount
Quick apply
Grants Administrator
Bord Gáis Energy —Cork Airport, County Cork
- €37,000 a year
- Full-time
- No degree
- Communication skills
- Time management
- Employee assistance program
Quick apply
5d
Property and Project Administrator
OCS Group —Cork, County Cork
- €42,000 a year
- Remote
- Microsoft Office
- Administrative experience
- Budgeting
Quick apply
Research, Development and Innovation Project Delivery Section Lead Officer
South East Energy Agency —Kilkenny, County Kilkenny
- €52,000–€55,000 a year
- Engineering
- No degree
- Budgeting
Quick apply
Youth Justice Project Worker
KCYS —Tralee, County Kerry
- €30,389–€59,806 a year
- Full-time
- English
- Analysis skills
- No degree
- Employee assistance program
- Sick pay
Quick apply
9d
Customer Service Representative
Tata Consultancy Services —Letterkenny, County Donegal
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Leaving certificate
Sales & Marketing Executive
InflightFlix International Limited —Remote
- Up to €90,000 a year
- Part-time
- Remote
- Management
- Sales
- English
Quick apply
9d
Customer Solutions Sustainability Development & Implementation Specialist (flexible in European countries)
UPS —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
12d
Business Development Manager
ITW Medical —Newcastle West, County Limerick
- €80,000–€100,000 a year
- Full-time
- Hybrid work
- Sales
- Engineering
- English
Quick apply
8d
Bookkeeper
PSC Accountants Ltd —Killorglin, County Kerry
- €27,000–€40,000 a year
- Part-time
- English
- Accounting
- QuickBooks
- Flexitime
- Sick pay
Quick apply
6d
Early Careers Lead
Kepak Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Employee discount
Quick apply
Clinical Terminologist
Optum —Dublin, County Dublin
- Full-time
- Data analysis skills
- AI
- Python

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Pharmaceuticals Customer Service

Tanner Pharma Group -
Cork, County Cork

Quick apply

Job details

Full-time
€40,000–€50,000 a year

Benefits

Wellness program
Sick pay

Qualifications

Microsoft Powerpoint
Bilingual
Microsoft Word
French
Spanish
Microsoft Excel
Customer service
English
Data collection
Italian
German
Order fulfilment
Time management

Full job description

Pharmaceuticals Customer Service

Company & Role Description

Founded in 2002, Tanner Pharma Group is a specialty service provider in the biopharmaceutical industry focused on improving patient access to medicines on a global basis. Tanner Pharma offers its biopharmaceutical partners a portfolio of four distinct service offerings that span the product lifecycle from clinical development to commercialization. With its global headquarters in Charlotte, North Carolina and offices in the United Kingdom, Switzerland and Ireland, Tanner Pharma is in a phase of rapid growth.

The purpose of this role is to provide high-quality service to Tanner Pharma customers. The Customer Advocate serves as the primary point of contact with Tannercustomers, pharmacists, and physicians. This roleis required to work closely and constructively with key internal stakeholders within Tanner to deliver consistently high standards of service to Tanner’s customers and facilitate clear and regular communication.

Role Accountabilities

Expected Responsibilities for the Pharmaceuticals Customer Advocate are:

Customer Service

New customeraccount creation.
Provide information to customers on country-specific and program-specific requirements
Resolve simplecustomer problems and analyze customerservice needs
Liaise with ProgramManagers, Logistics, Quality, and management teams as required to provide the best customerexperience possible. Serve as liaisonbetween customers and the internal key stakeholders within Tanner.
Receive and processincoming telephone calls,e-mails, and faxeson time.
Provide quotes to customers for products and services.
Communicate program-specific requirements to customers, physicians, and pharmacists.
Ensure orders &enquiries are processed promptly.
Place vendor PurchaseOrders, liaise with the supplieras needed, and proactively follow up with the supplier on any issues or delays.
Process order invoices in a timely and accurate manner
Liaise with TannerLogistics for shipping, ensuring all requireddocumentation is available.
Track and ensure that each deliveryis timely and close out each shippingtask with Proof of Delivery; proactively communicate with customers about delays and issues related to shipments.
Support TannerProgram Managers with data collection activities
Respond to customerenquiries regarding orders,service needs, productcomplaints, customer accounts, deliveries and back orders or triage as appropriate.
ensure high standards of accuracy from quotation requestto order receiptto final delivery.

Desired Candidate Profile & Capabilities

Required:

Demonstrated experience in a customer service role, with the advantage of working in healthcare (Pharmaceuticals or Allied Services a big advantage)
Based in Cork, Ireland
One additional European language preferred (German, Spanish, Italian or French)

Soft skills:

Customer Orientation: The ability to demonstrate concern for satisfying one’s external and/or internal customers.
Communication: Able to communicate in a clear, appropriate, effective, and efficient manner in various situations (1:1 or group settings, verbal& written) Works well with a team to achieve a common goal.
Time Management: The ability to effectively prioritize tasks and presentgreat time management and organizational skills.
Detail-Oriented: Ability to accomplish/complete tasks while demonstrating a thorough concern for all the areas involved, no matter how small.

Compensation & Benefits

· Salary commensurate with experience

· Attractive performance incentive plan

· Vacation, Volunteer and paid sick leave

Tanner Pharma Group’s Core Values: Everything we do at Tanner Pharma Group is dictated by our values. We take them very seriously, and we're proud of this unwavering commitment.

Check out http://www.tannerpharma.comto view our core values and learn more about our company.

Candidates may be required to organize reference calls upon request. Confidentiality will be respected. Additionally, Pre-employment drug and background screening will be required.

Tanner Pharma Group is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Job Type: Full-time

Pay: €40,000.00-€50,000.00 per year

Benefits:

Wellness program

Shift:

8 hour shift

Language:

One additional European language besides English (required)

Work Location: Hybrid remote in Cork, County Cork (T23)

Quick apply

Refine Your Search

solutions lead, development ireland jobs in ireland

Pharmaceuticals Customer Service

Project Worker

Data Analyst

Officer, Enterprise Development and Inclusion

New Product Development Scientist

Contact Centre Team Lead

Development & Production Chef

Support Coordinator

Branch Manager(Agricultural)

Grants Administrator

Property and Project Administrator

Research, Development and Innovation Project Delivery Section Lead Officer

Youth Justice Project Worker

Customer Service Representative

Sales & Marketing Executive

Customer Solutions Sustainability Development & Implementation Specialist (flexible in European countries)

Business Development Manager

Bookkeeper

Early Careers Lead

Clinical Terminologist

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