Find Compliance, regional country compliance, vice president, dublin Jobs in Glasnevin, D

Tenant Relations Officer - Cost Rental
Respond Housing Association —Dublin, County Dublin
- €45,995–€59,471 a year
- Full-time
- No degree
- In-person
- Communication skills
Quick apply
Head of European and UK Policy
Whatnot —Dublin, County Dublin
- €200,000–€276,000 a year
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Work from home
Trade & Compliance Operations Manager
Microsoft —Dublin, County Dublin
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- Full-time
- Project management
- Bachelor's degree
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Customer Service Agent
Excel Aviation —Dublin, County Dublin
- €31,000–€32,000 a month
- Weekend availability
- Leaving certificate
- No degree
- Employee discount
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Director of Onshore Asset Management
SSE —Dublin, County Dublin
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Marketing Effectiveness, Senior Vice President
Citi —Dublin, County Dublin
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- Marketing
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Vice President, European Clearing Product Manager - Services
Citi —Dublin, County Dublin
- €85,600–€128,400 a year
- Full-time
- Hybrid work
- Analysis skills
- Project management
- No degree
Product Owner
Elwood Roberts —Dublin, County Dublin
- €50,000–€70,000 a month
- Full-time
- Analysis skills
- Project management
- Software development
Quick apply
Atlassian Consultant - Dublin
Elwood Roberts —Dublin, County Dublin
- €40,000–€50,000 a month
- Full-time
- Agile
- Communication skills
- Negotiation
Quick apply
Regional Programme Coordinator (Dublin South Leinster Region)
Irish College of GPs —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Project management
- Annual leave
- Employee assistance program
Quick apply
Operations & Planning Manager (MSF IE)
MSF UK —DUBLIN 2, County Dublin
- €72,198.91–€78,616.59 a year
- Microsoft Office
- Project management
- SharePoint
- Annual leave
Quick apply
CMMS Maximo Administrator
Apleona Ireland —Dublin, County Dublin
- €40,000–€48,000 a year
- Full-time
- Customer service
- Engineering
- Analysis skills
Quick apply
Vice President, Scrum Leader
The Bank of New York Mellon Corporation —Dublin, County Dublin
- Full-time
- Agile
- Communication skills
Product Developer (Vice President)
Citi —Dublin, County Dublin
- €85,600–€128,400 a year
- Full-time
- Hybrid work
- Project management
- No degree
- AI
Customer Support Co-Ordinator
Elwood Roberts —Dublin, County Dublin
- €32,000–€38,000 a month
- Full-time
- Customer service
- Organisational skills
- Communication skills
Quick apply
Employee Relations & Compliance Manager
Okta —Dublin, County Dublin
- €80,000–€110,000 a year
- Project management
- Bachelor's degree
- Communication skills
- Annual leave
Brand Manager
Avidity —DUBLIN 1, County Dublin
- Up to €60,000 a year
- Full-time
- Hybrid work
- Marketing
- Social media management
- Microsoft Office
Customer Success Manager
EnergyCAP —DUBLIN 8, County Dublin
- €60,000–€65,000 a year
- Full-time
- Microsoft Outlook
- Analysis skills
- Bachelor's degree
- Wellness program
- Annual leave
Quick apply
Ground Handling Agent
Excel Aviation —Dublin, County Dublin
- €32,000–€33,000 a month
- Weekend availability
- Microsoft Excel
- Employee discount
Quick apply
7d
Employee Relations Manager
Amgen —Dún Laoghaire, County Dublin
- €67,347.20–€91,116.80 a year
- Spanish
- English
- Analysis skills
1d

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Tenant Relations Officer - Cost Rental

Respond Housing Association -
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time
€45,995–€59,471 a year

Qualifications

Communication skills
Property management

Full job description

Respond is one of the largest housing associations in Ireland, providing social housing, Cost Rental and homeless services. Our vision is that 'every family and individual in Ireland will have high-quality housing as part of a vibrant and caring community'. We are growing rapidly in response to the housing crisis and are now looking for the right person who has the passion and skills to help us realise our vision.

Respond is committed to equal employment and growing a diverse workforce. If you do not "tick every box" there are likely other valuable attributes and skills that you have, that would make you a great fit for the organisation. We welcome applications from people of all cultures, nationalities, genders and from anyone who has historically faced social exclusion. If you feel this role is for you, then please apply.

Role: Tenant Relations Officer - Cost Rental

Location: Dublin (East Region)

Reporting to: Head of Estate & Commercial Services

Terms: Permanent Contract - Full-time 39 hours per week (Mon to Fri)

Salary: €45,995 - €59,471 per annum (Please note that offers are typically made at the beginning to mid-range of the advertised salary, based on skills and experience)

Role Purpose

The Tenant Relations Officer will deliver high-quality tenancy and housing management services to residents of a high-density, mixed-tenure development. The role ensures sustainable tenancies, strong resident engagement, and a safe, well-maintained living environment.

Acting as a key on-site presence, the Tenant Relations Officer works closely with the Housing Manager, the Assets and Estates teams, tenancy sustainment staff, and other Respond.ie departments to deliver excellent customer service and uphold the organisation's values in all aspects of housing provision.

Key Responsibilities

Tenancy Management

Lead resident onboarding, welcome visits, and tenancy sign-ups.
Conduct regular tenancy reviews and monitor compliance with agreements.
Address tenancy breaches, including arrears and anti-social behaviour, in line with policy and legislation.
Collaborate with tenancy sustainment and income management teams to promote tenancy stability.
Liaise with external agencies, including local authorities, Gardai, and support services where required

Resident Engagement and Customer Service

Act as the primary on-site contact for resident queries, requests, and concerns.
Maintain a visible, approachable, and responsive presence across the scheme.
Organise and participate in resident meetings, forums, and community events.
Support residents in accessing relevant services, amenities, and Respond programmes.
Proactively gather resident feedback to inform service improvements.

Community Presence and Cohesion

Foster a positive, inclusive and respectful community culture.
Monitor and promote appropriate use of communal areas, ensuring cleanliness and safety.
Build and maintain trust-based relationships with residents, identifying and addressing issues early.
Work with the Community Development team to deliver initiatives that promote social cohesion.

Repairs, Maintenance and Asset Management Liaison

Log, track, and follow up on responsive repairs to ensure timely completion.
Carry out regular estate inspections to identify issues relating to cleanliness, lighting, safety, and general condition.
Work in partnership with the Assets and Estates teams to plan and deliver cyclical maintenance, capital works, and estate improvements.
Liaise with contractors, concierge, and cleaning teams to ensure high site standards.
Monitor works carried out on-site to ensure compliance with specifications and quality standards.

Safeguarding and Resident Welfare

Identify safeguarding concerns and act in accordance with Respond safeguarding procedures.
Work with support services to assist vulnerable residents and prevent tenancy breakdown.
Maintain accurate and confidential records for case management, risk assessments, and case reviews.
Engage with internal welfare and support teams to provide a coordinated approach to resident needs.

Cross-Department Collaboration

Work closely with the Rent Support Officer to address arrears cases and agree payment plans.
Liaise with the Customer Services Centre to ensure efficient handling of resident requests and complaints.
Support the Estates and Assets teams in delivering grounds maintenance, cleaning and site safety measures.
Collaborate with the Compliance team to meet health, safety and regulatory standards across the scheme.
Share information and coordinate with colleagues to ensure a joined-up, high-quality service for residents.

Administration and Reporting

Maintain accurate and up-to-date records in housing management systems.
Contribute to performance reporting, audit trails, and compliance monitoring.
Provide timely and accurate data for internal dashboards and external reporting requirements.
Support service reviews by providing evidence, case studies, and feedback from residents.

Required Experience and Skills

Essential

Experience in tenancy management, housing support, or customer-focused public services.
Strong interpersonal and communication skills with a resident-first mindset.
Full driving license and access to a car.
Knowledge of housing rights, responsibilities, and tenancy management best practice.
Ability to handle sensitive issues with discretion, empathy and professionalism.

Desirable

Experience working in mixed-tenure or high-density housing environments.
Familiarity with social and affordable housing models and the Approved Housing Body sector.
Experience managing anti-social behaviour cases, rent arrears, and safeguarding concerns.

Qualifications

Qualification in housing, social care, property management, or equivalent experience.
Training in conflict resolution, safeguarding, or trauma-informed practice (desirable).

Key Competencies

Empathy and resident engagement.
Problem-solving and conflict resolution.
Professional communication skills.
Organisation and attention to detail.
Collaborative and values-driven approach.
Ability to work independently and as part of a team.

Closing date for applications: 15th of July 2026.

Quick apply

Refine Your Search

compliance, regional country compliance, vice president, dublin jobs in glasnevin, d

Tenant Relations Officer - Cost Rental

Head of European and UK Policy

Trade & Compliance Operations Manager

Customer Service Agent

Director of Onshore Asset Management

Marketing Effectiveness, Senior Vice President

Vice President, European Clearing Product Manager - Services

Product Owner

Atlassian Consultant - Dublin

Regional Programme Coordinator (Dublin South Leinster Region)

Operations & Planning Manager (MSF IE)

CMMS Maximo Administrator

Vice President, Scrum Leader

Product Developer (Vice President)

Customer Support Co-Ordinator

Employee Relations & Compliance Manager

Brand Manager

Customer Success Manager

Ground Handling Agent

Employee Relations Manager

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