Find Project & program Jobs in Galway, G

Service Coordinator
Galway Centre for Independent Living CLG —Galway, County Galway
- €40,000–€45,000 a year
- Full-time
- No degree
- IT
- Higher certificate
- Wellness program
- Employee assistance program
Quick apply
10d
Production Operator (Day Shift)
M&M Qualtech —Galway, County Galway
- Full-time
- Leaving certificate
- No degree
- Communication skills
- Employee assistance program
Quick apply
Project Manager
MBRYONICS —Galway, County Galway
- €75,000–€95,000 a year
- Full-time
- Engineering
- Research
- Master's degree
13d
Senior PMO Manager - ICT
Medtronic —Galway, County Galway
- €102,720–€154,080 a year
- Full-time
- Engineering
- Master's degree
- Continuous improvement
7d
Information Security Analyst
Local Government Jobs Ireland —Galway, County Galway
- €58,474–€71,437 a year
- Weekend availability
- Windows
- SQL
- Project management
12h
Quality Assurance Specialist Intern
SOTI Inc. —Galway, County Galway
- Full-time
- Azure
- AWS
- Analysis skills
R&D Engineer II- Galway Ireland
Integer Holdings Corporation —Galway, County Galway
- Full-time
- Engineering
- Bachelor's degree
Quick apply
AI Content Operations Specialist (12 month Fixed-Term Contract)
Diligent Corporation —Galway, County Galway
- Sales
- Project management
- No degree
- Annual leave
Quick apply
1d
Language Operations Lead - 12 Month Contract
Electronic Arts —Galway, County Galway
- Project management
- Bachelor's degree
- AI
- Annual leave
1d
Analytics Delivery Project Manager
Electronic Arts —Galway, County Galway
- €77,700–€107,900 a year
- Full-time
- Annual leave
- Life insurance
Lead Internal Auditor
Dexcom —Athenry, County Galway
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
User Experience Design Intern
Genesys —Galway, County Galway
- Full-time
- AI
- Leadership
9d
Manufacturing Engineer II-Spiddal Galway
Integer Holdings Corporation —Galway, County Galway
- Full-time
- Engineering
- Bachelor's degree
Quick apply
Project Manager
JJ Rhatigan Building Contractors —Galway, County Galway
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Textiles Technician
Integer Holdings Corporation —Galway, County Galway
- Full-time
- No degree
- Communication skills
Quick apply
EMEA Customer Success Specialist - French Speaking
MathWorks —Galway, County Galway
- Doctoral degree
- Sales
- Social media management
Supplier Quality Engineer
Merit Medical Systems Inc. —Galway, County Galway
- Full-time
- Word processing
- Engineering
- Analysis skills
- Free parking
Senior Maintenance Excellence Engineer – 12 Month Contract
Medtronic —Galway, County Galway
- €64,640–€96,960 a year
- Full-time
- Management
- Engineering
- Maintenance
Internal Auditor (IT)
Dexcom —Athenry, County Galway
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
NPI Engineer II-Spiddal Galway
Integer Holdings Corporation —Galway, County Galway
- Full-time
- Engineering
- Bachelor's degree
Quick apply

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Service Coordinator

Galway Centre for Independent Living CLG
Galway, County Galway

Quick apply

Job details

Full-time
€40,000–€45,000 a year
10 days ago

Benefits

Wellness program
Additional leave
Bike to work scheme
Employee assistance program
On-site parking

Qualifications

IT
Appointment scheduling
Higher certificate
Communication skills

Full job description

We are seeking an experienced and motivated Service Coordinator to join our Care Services Team. This is a key operational role responsible for coordinating the delivery of high-quality Personal Assistance services across Galway City and County.

Based at our offices in Briarhill Business Park and reporting to the Care Services Manager, the successful candidate will work closely with our Service Users, Personal Assistants, families, HSE colleagues and internal GCIL departments to ensure effective service delivery, responsive support and excellence in person-centred supports.

The role requires strong relationship-building skills, excellent organisational ability, outstanding communication skills (verbal and written), and a commitment to the ethos and principles of Independent Living. The successful candidate will play a central role in ensuring that people accessing supports receive reliable, flexible supports that enable them to achieve their individual goals and live independently in their communities.

The role is office based Monday to Friday office hours , a 39 hour week plus on call 1 week in 4.

Key Responsibilities

Service Coordination

Coordinate the day-to-day delivery of Personal Assistance services across multiple locations using a bespoke digital management system [OneTouch].
Manage and maintain staff rosters to ensure continuity of service and effective allocation of supports.
Balance the needs and preferences of people accessing supports, Personal Assistant availability and funding allocations to deliver services effectively and efficiently.
Respond promptly and effectively to service changes, emergencies and staffing challenges.
Assist in securing additional supports or resources where required to meet individual needs.

Stakeholder Engagement

The Service Coordinator will engage daily by telephone/email etc with a wide range of stakeholders including:

Our Service Users, and with family members/representatives when required.
GCIL Personal Assistants working throughout Galway City and County.
HSE staff, including case managers, disability service personnel and community-based teams.
Colleagues within GCIL, including Care Services, Finance, Human Resources, Quality and Compliance, and Administration.

Personal Assistant Support and Development

Provide day-to-day guidance and support to Personal Assistants working across city and county.
Monitor attendance, roster compliance and service standards.
Participate in an on-call support rota 1 week in 4 to provide out-of-hours operational support when required.
Foster a positive and collaborative working environment focused on quality, respect and continuous improvement.
Assist with staff induction, mentoring and ongoing development.

Quality, Compliance and Administration

Maintain accurate records and documentation using GCIL systems and relevant software platforms.
Monitor service performance and contribute to continuous quality improvement initiatives.
Support compliance with HSE requirements, organisational policies, safeguarding requirements, GDPR requirements and health and safety obligations.
Prepare reports and service information as required.
Assist with audits, reviews and quality assurance activities as required.

Supporting People to Direct Their Supports

Build positive, respectful and professional relationships with our Service Users.
Support individuals to exercise choice, control and decision-making in relation to their supports.
Act as a key point of contact, responding to queries and resolving issues in a timely manner.
Promote person-centred and rights-based practices throughout all aspects of service delivery.
Ensure services are delivered in a manner consistent with the United Nations Convention on the Rights of Persons with Disabilities (UNCRPD) and the values of GCIL.

Collaboration and Service Development

Work collaboratively with internal departments and external agencies to ensure seamless service delivery.
Contribute to service improvement projects and organisational development initiatives.
Support the achievement of GCIL's strategic objectives and commitment to high-quality, person-centred disability supports.

Essential Requirements

Third-level qualification in Health and Social Care, Disability Studies, Social Care, Healthcare Management, Nursing, Human Services or a related discipline.
Minimum of three years' experience in a coordination, scheduling, supervisory or service delivery role within disability, home support, community care or related services.
Excellent verbal and written communication skills.
Strong organisational, planning and problem-solving abilities.
Ability to work independently while contributing effectively as part of a multidisciplinary team.
Experience coordinating services in a dynamic environment with competing priorities.
High level of IT literacy, including Microsoft 365 and experience using rostering, scheduling and/or administrative software systems.
Strong understanding of person-centred practice, rights-based approaches and the principles of Independent Living.
Full clean driving licence and access to a vehicle.

Please submit your full CV and a cover letter detailing why you believe you have the attributes for this role in strictest confidence.

Pay: €40,000.00-€45,000.00 per year

Benefits:

Additional leave
Bike to work scheme
Employee assistance program
On-site parking
Wellness program

Ability to commute/relocate:

Galway, County Galway: reliably commute or plan to relocate before starting work (required)

Education:

Advanced/Higher Certificate (required)

Experience:

Appointment scheduling: 3 years (required)

Work authorisation:

Ireland (required)

Work Location: In person

Quick apply

Refine Your Search

project & program jobs in galway, g

Service Coordinator

Production Operator (Day Shift)

Project Manager

Senior PMO Manager - ICT

Information Security Analyst

Quality Assurance Specialist Intern

R&D Engineer II- Galway Ireland

AI Content Operations Specialist (12 month Fixed-Term Contract)

Language Operations Lead - 12 Month Contract

Analytics Delivery Project Manager

Lead Internal Auditor

User Experience Design Intern

Manufacturing Engineer II-Spiddal Galway

Project Manager

Textiles Technician

EMEA Customer Success Specialist - French Speaking

Supplier Quality Engineer

Senior Maintenance Excellence Engineer – 12 Month Contract

Internal Auditor (IT)

NPI Engineer II-Spiddal Galway

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