Find Coordinator – dublin Jobs in Dublin West, D

Customer Success and Service Co-ordinator
Electro Automation Group —DUBLIN 15, County Dublin
- €38,000–€42,000 a year
- Full-time
- Customer service
- ERP systems
- Microsoft Office
- Employee assistance program
- Sick pay
Quick apply
7d
Medical Administrator
Auralia —DUBLIN 12, County Dublin
- €30,000 a year
- Full-time
- English
- Administrative experience
- IT
- Work from home
- Employee discount
Quick apply
Sustainability Coordinator and Greenkeeper
The Royal Dublin Golf Club —DUBLIN 3, County Dublin
- €19 an hour
- Overtime
- Management
- Organisational skills
- Communication skills
- Employee assistance program
- Sick pay
Quick apply
14d
Project Coordinator - Dublin
Evolution Security —Swords, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
Quick apply
Senior Executive & Project Administrator
Eterna International Limited —DUBLIN 2, County Dublin
- From €55,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
Quick apply
Assistant Recruitment Manager
Manor Homecare —Maynooth, County Kildare
- €42,000–€45,000 a year
- Microsoft Office
- Administrative experience
- Supervising experience
- Free parking
Quick apply
Urban Outfitters Display Coordinator - Dublin, Ireland
Urban Outfitters —Dublin, County Dublin
- €33,000–€38,000 a year
- Full-time
- Carpentry
- Organisational skills
- Construction experience
- Annual leave
- Employee assistance program
Administrator & Site Coordinator
Nspace —DUBLIN 2, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Sick pay
Quick apply
13d
Video Operations & Equipment Coordinator
Courtyard Media —DUBLIN 4, County Dublin
- €27,000.00–€49,263.79 a year
- Full-time
- Customer service
- Heavy equipment operation
- Maintenance
Quick apply
12d
Project Coordinator
Target Integration —Citywest, County Dublin
- €30,000–€40,000 a year
- Full-time
- Hybrid work
- Computer Science
- Project management
- Bachelor's degree
- Work from home
Quick apply
7d
Regional Programme Coordinator (Dublin South Leinster Region)
Irish College of GPs —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Project management
- Annual leave
- Employee assistance program
Quick apply
Implementation Coordinator
LEAP Legal Software —Dublin, County Dublin
- €40,000–€45,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Communication skills
- Time management
- Annual leave
- Employee assistance program
Quick apply
6d
Contact Centre Coordinator
Europcar —Dublin, County Dublin
- Full-time
- Sales
- Customer service
- English
- Annual leave
- Employee assistance program
Guest Relations Coordinator
Sodexo —DUBLIN 2, County Dublin
- €18.27 an hour
- Full-time
- Hospitality
- Microsoft Excel
- No degree
- Employee assistance program
Quick apply
2d
Individual Giving Coordinator
Depaul —Dublin, County Dublin
- €41,553 a year
- Monday to Friday
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Marketing
- Annual leave
- Employee assistance program
Quick apply
13d
Programme Coordinator Dublin 1
Junior Adventures Group —Dublin, County Dublin
- Full-time
- Microsoft Word
- Childcare
- Microsoft Outlook
Quick apply
Project Assistant, MHPSS
UN International Organization for Migration —Dublin, County Dublin
- €3,081 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Spanish
- Relocation assistance
- Sick pay
Quick apply
4d
Patient Flow Coordinator (CNM1)
Bartra Healthcare —Kilmore, County Dublin
- From €60,000 a year
- Full-time
- Nursing
- Management
- Project management
Quick apply
7d
Service Coordinator
Empowerment Plus —Dublin, County Dublin
- €48,000–€52,000 a year
- Full-time
- Hybrid work
- English
- Supervising experience
- Communication skills
Quick apply
7d
National Non-Violent Resistance (NVR) Coordinator
ISPCC —Dublin, County Dublin
- €39,467 a year
- Full-time
- Hybrid work
- English
- Bachelor's degree
- Communication skills
- Work from home
- Employee assistance program
Quick apply

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Customer Success and Service Co-ordinator

Electro Automation Group
DUBLIN 15, County Dublin

Quick apply

Job details

Permanent | Full-time
€38,000–€42,000 a year
7 days ago

Benefits

Bike to work scheme
Company pension
Company events
Employee assistance program
Sick pay
On-site parking

Qualifications

Customer service
ERP systems
Microsoft Office
Organisational skills
IT
Communication skills

Full job description

Customer Success & Service CoordinatorType: Full-Time, Permanent
Location: Dublin 15

We are seeking an organised, customer-focused and proactive individual to join our Service team as a Customer Success & Service Coordinator. This is a customer-facing role that acts as the central point of communication between our customers, field engineers and internal departments. The successful candidate will help ensure customers receive a responsive, professional and consistent service experience, from initial service request through to completion. As Electro Automation continues its business transformation and investment in modern systems and technologies, this role offers an excellent opportunity to develop within a growing organisation and become part of our evolving Customer Success function. The role combines customer relationship management, service coordination and operational administration, with a strong focus on communication, ownership and delivering an exceptional customer experience.

Responsibilities: Customer Success & Relationship Management

Act as a primary day-to-day contact for customers, ensuring queries and requests are managed professionally and efficiently.
Build positive working relationships with customers through proactive communication and responsiveness.
Support and, over time, facilitate Quarterly Business Reviews (QBRs) with key customers, using service performance data and customer feedback to drive continuous improvement, strengthen relationships, and identify opportunities for additional value and growth.
Keep customers informed on service progress, engineer attendance, quotations and completion status.
Ensure customers receive regular updates and clear expectations throughout the service lifecycle.
Escalate customer concerns promptly and coordinate resolution with internal teams.
Identify opportunities to improve customer experience and service delivery.

Service Coordination & Administration

Log and coordinate reactive service calls and planned maintenance activities.
Liaise with field engineers to coordinate follow-up actions and customer communications.
Review engineers' service reports and ensure completed work is accurately recorded and actioned.
Prepare and issue quotations for repairs, maintenance works and replacement parts.
Track quotation approvals and proactively follow up outstanding customer responses.
Coordinate scheduling of approved works and required resources.
Process completed maintenance activities through to invoicing.
Maintain accurate records and documentation within company systems.

Continuous Improvement & Transformation Support

Support the implementation of new systems, processes and ways of working as part of the Group's digital transformation programme.
Assist with customer data management, reporting and service performance tracking.
Participate in continuous improvement initiatives designed to improve efficiency and customer experience.
Support the future development of customer success processes, customer health monitoring and service performance reporting.

Your Areas of Knowledge & Expertise – That Matters to Us

Excellent communication and interpersonal skills.
Naturally customer-focused with a genuine desire to help people.
Strong organisational skills and ability to manage multiple priorities.
Ability to build relationships with customers and colleagues at all levels.
Strong attention to detail and ability to follow through on commitments.
Comfortable working in a fast-paced, dynamic environment.
Good IT skills, including Microsoft Office applications.
Ability to work independently while contributing positively to a team environment.
A proactive, solutions-focused mindset and willingness to learn.

Bonus Areas – Preferred / Nice-to-Have Skills

Previous experience in customer service, customer success, service coordination or administration.
Experience within engineering, facilities management, construction or service-based industries.
Experience using ERP, CRM or service management systems.
Understanding of reactive service delivery and planned maintenance processes.
Experience handling customer communications and issue resolution.
Experience working within a changing or growing organisation.

What Success Will Look Like

Success in this role means becoming a trusted and dependable point of contact for our customers and service teams. You will:

Ensure customers feel informed, supported and valued.
Coordinate service activities efficiently and proactively.
Build strong relationships with customers and internal stakeholders.
Help improve customer retention and satisfaction.
Support the business in adopting new systems and processes.
Contribute to the development of a modern, customer-centric service operation.
Develop trusted relationships with customers through proactive communication and participation in QBRs and/or service review meetings.
Help establish a Customer Success approach that moves beyond reactive administration towards long-term customer engagement, retention and continuous improvement.

Your ability to communicate effectively, build relationships and take ownership of customer outcomes will directly influence customer satisfaction and the continued growth of the Electro Automation Group.

Candidates must be eligible to work in Ireland & full time hours. At this time we do not require the assistance of agencies.

Pay: €38,000.00-€42,000.00 per year

Benefits:

Bike to work scheme
Company events
Company pension
Employee assistance program
On-site parking
Sick pay

Experience:

Customer Service Desk: 3 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

coordinator – dublin jobs in dublin west, d

Customer Success and Service Co-ordinator

Medical Administrator

Sustainability Coordinator and Greenkeeper

Project Coordinator - Dublin

Senior Executive & Project Administrator

Assistant Recruitment Manager

Urban Outfitters Display Coordinator - Dublin, Ireland

Administrator & Site Coordinator

Video Operations & Equipment Coordinator

Project Coordinator

Regional Programme Coordinator (Dublin South Leinster Region)

Implementation Coordinator

Contact Centre Coordinator

Guest Relations Coordinator

Individual Giving Coordinator

Programme Coordinator Dublin 1

Project Assistant, MHPSS

Patient Flow Coordinator (CNM1)

Service Coordinator

National Non-Violent Resistance (NVR) Coordinator

I want to receive the latest job alerts for coordinator – dublin in dublin west, d

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