Job Description:
Role Details:
- Position: Full-Time (in-person)
- Title: Patient Care Coordinator (Medical admin)
- Hours of work: Mon-Fri 09:00am - 17:00pm
- Place of work: Auralia Hospital, Park West, Dublin 12
- Salary: €30,000
- Company Pension: Additional 2.5% of salary value
- Benefits: Courses/education relevant to the position funded by Auralia.
- Maternity Pay Top-up scheme
- Career progression program
Position – The successful applicant will work as a patient care coordinator (medical admin), within the cosmetic surgery department, in an administrative capacity.
Training will be provided for all steps.
This is an in-person role. Hybrid or work from home requests cannot be considered.
Duties and Responsibilities:
Guidance with all of the duties below will be given throughout. We understand and appreciate that this is a specific role and as such we do not expect you to be fully skilled in each requirement from the outset.
- Dealing with, and developing a trusting rapport with patients, through effective & considerate communication.
- Handling enquiries via phone & email, with a commercial awareness regarding KPI's.
- Having a confident and determined mindset to assist patients through their journey.
- IT & numeracy skills essential to ensure accurate and prompt information is recorded on Auralia's Patient Management System.
- Liaising with the Medical Team to provide important patient information and updates.
Pay: €30,000.00 per year
Benefits:
- Bike to work scheme
- Company pension
- Employee discount
- On-site parking
Work Location: In person
