Overview:
You will direct and manage the full project lifecycle, setting standards for assignments and applications. This role is focused on the successful delivery of large-scale HRIS / Workforce Management (WFM) implementations, often across multi-country or global environments.
You will be responsible for delivering defined work packages to the client, providing effective leadership to cross-functional and distributed teams, and guiding key business users. A critical aspect of this role is the ability to drive complex business transformations, working closely with system integrators, vendors, and senior stakeholders in fast-paced, high-volume operational environments such as retail, hospitality, or logistics.
Responsibilities:
- Develop strategies and direct teams, ensuring that project deliverables are completed within agreed cost, timescale, and resource budgets, and are formally signed off.
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Take full accountability for the definition, approach, facilitation, and successful completion of large-scale HRIS / WFM system implementations (e.g., UKG Pro, Kronos, Workday WFM).
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Lead multi-country or global delivery programmes, ensuring consistency of approach while accommodating regional requirements.
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Manage cross-functional teams, third-party system integrators, and vendors to ensure seamless delivery and alignment across all workstreams.
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Facilitate scoping and business priority setting for complex transformations, engaging senior stakeholders and driving decision-making in challenging environments.
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Operate within high-volume workforce environments (e.g., retail, hospitality, logistics), ensuring solutions address shift-based scheduling, seasonal demand fluctuations, and operational efficiency.
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Ensure strong RAID management (Risks, Assumptions, Issues, Dependencies) throughout the project lifecycle, proactively identifying and mitigating delivery risks.
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Oversee data migration, integration, and reporting workstreams, including integrations with payroll, HRIS, and ERP systems.
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Demonstrate the use of structured, iterative methodologies; manage scope changes, communicate impacts clearly, and secure approvals when needed.
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Maintain realistic and robust project plans using standard tools (e.g., MS Project), ensuring regular and transparent communication to all stakeholders.
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Use metrics and reporting to assess project success and make necessary adjustments.
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Identify, quantify, and manage issues impacting delivery, ensuring clear prioritisation and resolution pathways.
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Conduct knowledge transfer sessions and project post-mortems to drive continuous improvement and best practice adoption.
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Ensure delivery of projects on time and within budget, while contributing to forecasting, financial management, and resource planning.
Qualifications:
- Bachelor’s Degree in Business, IT, or a related field (or equivalent experience)
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Project Management certification (e.g., PRINCE2, PMP)
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Agile certifications (e.g., Scrum, SAFe)
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UKG or relevant HR/WFM system certifications
Essential skills:
- Excellent client-facing skills
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People management skills - introducing and building ways in which people can learn from each other, encouraging mentoring and the transfer of knowledge by designing and delivering learning interventions
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Team work and emotional intelligence
- Good self-management – continuous performance is both a goal and a mind-set
- Has an innovative approach – a bold thinker and doer, matching creativity with vigilance
- High value on openness and transparency
Experience:
- 8+ years’ project/programme management experience, with a strong track record of delivering complex transformation programmes.
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Proven experience delivering large-scale HRIS / Workforce Management implementations.
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Hands-on experience with UKG Pro, Kronos, or similar WFM platforms (essential).
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Experience delivering multi-country or global programmes.
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Strong background in retail, hospitality, or logistics environments, particularly those with high employee volumes and shift-based operations.
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Demonstrated experience managing:
- Cross-functional teams
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System integrators and external vendors
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Complex business transformation initiatives
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Strong understanding of:
- Workforce management systems (UKG, Kronos, Workday WFM, Oracle WFM)
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System integrations (HRIS, payroll, ERP)
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Data migration and reporting solutions
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Understanding of labour compliance and payroll processes is advantageous.
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Excellent stakeholder management, communication, and negotiation skills.
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Strong experience in RAID management, financial tracking, and resource planning.
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Proven ability to drive decisions, solve complex problems, and influence across distributed/global teams.
Benefits:
At Expleo, we are committed to providing a competitive salary and substantial benefits offering with unique wellbeing, financial and employee recognition programmes.
We pride ourselves on our diverse and inclusive culture and offer a variety of family friendly policies and enhanced leave to help you achieve a healthy work life balance.
By providing significant learning and development opportunities, we encourage individual growth and success throughout your career with us.
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Collaborative working environment – we stand shoulder to shoulder with our clients and our peers through good times and challenges
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We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects
- Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses
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Competitive company benefits such as medical and dental insurance, pension, life assurance, employee wellbeing programme, sports and social events, birthday hampers and much more!
- Always working as one team, our people are not afraid to think big and question the status quo.
“We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age”.
At Expleo, we understand that many people experience impostor syndrome throughout their lifetime, please do not let this discourage you from applying for this role. Our Talent Acquisition Team welcomes all CV’s and will consider your application in line with the values, requirements and role competencies.
