Find Product support consultant, titanium policy, gtech ads, customer support Jobs in Dublin 8, D

Product Support Consultant, Titanium Policy, gTech Ads, Customer Support
Google —Dublin, County Dublin
- €68,000–€70,000 a year
- Weekend availability
- Sales
- Engineering
- Master's degree
1d
Customer Success Coordinator
Pluralsight —Dublin, County Dublin
- Full-time
- Business development
- Bachelor's degree
- No degree
- Annual leave
9d
Customer Support Specialist - EMEA
Mercury.com —Dublin, County Dublin
- €40,300–€48,900 a year
- Weekend availability
10d
Travel Sales Consultant
Trailfinders —Dublin, County Dublin
- €52,000–€57,000 a year
- Full-time
- Sales
- Store discount
- Employee discount
Customer Service Agent
Excel Aviation —Dublin, County Dublin
- €31,000–€32,000 a month
- Weekend availability
- Leaving certificate
- No degree
- Employee discount
Quick apply
Customer Support Co-Ordinator
Elwood Roberts —Dublin, County Dublin
- €32,000–€38,000 a month
- Full-time
- Customer service
- Organisational skills
- Communication skills
Quick apply
Customer Technical Support
Elwood Roberts —Dublin, County Dublin
- €30,000–€40,000 a month
- Full-time
- Communication skills
- Retail sales
Quick apply
CMMS Maximo Administrator
Apleona Ireland —Dublin, County Dublin
- €40,000–€48,000 a year
- Full-time
- Customer service
- Engineering
- Analysis skills
Quick apply
14d
Customer Support
Movate —Dublin, County Dublin
- €27,000.00–€39,224.97 a year
- Sales
- Customer service
- English
Quick apply
Billing Specialist, gTech Ads Customer Experience
Google —Dublin, County Dublin
- €90,000–€92,500 a year
- Full-time
- Customer service
- Project management
- Bachelor's degree
Customer Experience Agent
Whatnot —Dublin, County Dublin
- €35,000–€42,500 a year
- Weekend availability
- Hybrid work
- English
- Bachelor's degree
- Work from home
Customer Service Advisor
Fairstone Ireland —Stillorgan, County Dublin
- €30,000–€35,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Gym membership
Quick apply
Customer Service Executive
NSUS Limited —Sandyford, County Dublin
- €31,000–€34,000 a year
- Full-time
- Google Suite
- Customer service
- English
- Employee assistance program
- Gym membership
Quick apply
11d
Process Program Manager
Microsoft —Dublin, County Dublin
- €80,000–€136,400 a year
- Full-time
- Customer service
- Project management
- Bachelor's degree
Group Reservations Coordinator
Specialized Travel Services —Dublin, County Dublin
- Full-time
- Hybrid work
- English
- Microsoft Office
- No degree
Quick apply
Business Administration Manager
Teagasc —Ashtown, County Dublin
- €53,740–€75,788 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Accelerated Growth Consultant, AGT, Google Customer Solutions (Romanian, English)
Google —Dublin, County Dublin
- €76,000–€78,000 a year
- Full-time
- Sales
- English
- Business development
Fincrime Operations Manager
Microsoft —Dublin, County Dublin
- €80,000–€136,400 a year
- Full-time
- Bachelor's degree
- No degree
- AI
9d
Credit Policy Manager (Mortgage)
Revolut —Dublin, County Dublin
- €3,800–€4,800 a month
- Full-time
- Remote
- Master's degree
- SQL
- Bachelor's degree
1d
Cloud Support Consultant
Codec —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Oracle
- DevOps
Quick apply

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Product Support Consultant, Titanium Policy, gTech Ads, Customer Support

Google -
Dublin, County Dublin

Apply Now

Job details

Full-time
€68,000–€70,000 a year
1 day ago

Qualifications

Economics
Sales
Engineering
Master's degree
Bachelor's degree
AI
Business
Communication skills
Debugging

Full job description

Minimum qualifications:

Bachelor’s degree or equivalent practical experience.
2 years of experience in a project/program management, consulting, or client facing role.

Preferred qualifications:

Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field.
Experience with creative problem solving using quantitative and qualitative data to generate insights, and deliver robust solutions.
Strong written/verbal communication and people management skills.

About the job

gTech Ads LCS Customer Experience organization is a customer centric, solution-generating team that helps our advertisers and sales teams make the most out of our products. As a Product Support Consultant in the LCS Customer Experience (CX) team, you will have deep product knowledge, provide high quality customer experience and ‘own’ end to end customer solutioning. You will unblock critical revenue by managing escalations and act as thought leaders for systemic change with cross-functional partners. You will be also responsible for liaising with internal/external stakeholders to provide communication on customer issues and trends. You will be also responsible for liaising with internal/external stakeholders to provide communication on customer issues and trends.

This role will require on-call support during designated weekends.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Ireland: €68000 - €70000 (EUR) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

Troubleshoot and resolve complex technical Ads product issues and escalations for advertisers, agencies, and Sales, building deep expertise in AI-powered Ads products.
Analyze data and insights to identify root causes and implement action plans for operational improvements, knowledge management, and product adoption.
Partner with Sales and cross-functional teams (Product, Engineering, Trust and Safety) to continuously improve the customer journey and provide feedback to improve product features.
Develop diagnostic tools, automation, or debugging solutions independently or in partnership with Product Engineering teams.
Foster a successful culture across regional and global teams, and provide on-call support during designated weekends.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Apply Now

Refine Your Search

product support consultant, titanium policy, gtech ads, customer support jobs in dublin 8, d

Product Support Consultant, Titanium Policy, gTech Ads, Customer Support

Customer Success Coordinator

Customer Support Specialist - EMEA

Travel Sales Consultant

Customer Service Agent

Customer Support Co-Ordinator

Customer Technical Support

CMMS Maximo Administrator

Customer Support

Billing Specialist, gTech Ads Customer Experience

Customer Experience Agent

Customer Service Advisor

Customer Service Executive

Process Program Manager

Group Reservations Coordinator

Business Administration Manager

Accelerated Growth Consultant, AGT, Google Customer Solutions (Romanian, English)

Fincrime Operations Manager

Credit Policy Manager (Mortgage)

Cloud Support Consultant

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