Find Senior technical support engineer Jobs in Dublin 24, D

Senior Product Engineer
Intercom —Dublin, County Dublin
- Hybrid work
- AWS
- JavaScript
- No degree
- Annual leave
- Work from home
Senior Technical Support Engineer
Sprinklr —Dublin, County Dublin
- Full-time
- Spanish
- Microsoft Excel
- Management
- Annual leave
6d
Senior Technical Operations Engineer, Manufacturing Operations
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Data analysis skills
- Master's degree
German-Speaking Senior Technical Support Engineer – Elastic Cloud Storage
Dell Technologies —Dublin, County Dublin
- Full-time
- Customer service
- English
- Analysis skills
IT Site Support Engineer | Cork
Philip Lee —DUBLIN 4, County Dublin
- Windows
- Computer networking
- SharePoint
IT Support Engineer
Elwood Roberts —Dublin, County Dublin
- €30,000–€40,000 a month
- Full-time
- Software troubleshooting
- Customer service
- Windows
Quick apply
Senior Solar Technical Lead
Global Home Improvements —Dublin, County Dublin
- €60,000–€90,000 a year
- Full-time
- English
- Project management
- Construction experience
- Employee discount
- Sick pay
Quick apply
Senior Process Engineer
Intel —Leixlip, County Kildare
- €71,300–€111,300 a year
- Full-time
- Doctoral degree
- Engineering
- Research
Senior ICT Cloud & Security Engineer
PFH Technology Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Management
- Free parking
Quick apply
Sr. Mechanical Engineer (CFD), Global Engineering Strategy
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AutoCAD
- CAD
- Engineering
German Speaking Principal Technical Support Engineer – Elastic Cloud Storage
Dell Technologies —Dublin, County Dublin
- Full-time
- English
- Analysis skills
- No degree
Senior Civil Engineer
Clandillon Civil Consulting —Naas, County Kildare
- €55,000–€70,000 a year
- Full-time
- Hybrid work
- Engineering
- Microsoft Office
- Project management
- Annual leave
- Work from home
Quick apply
Sr. Technical Program Manager, AWS Manufacturing Operations
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- Engineering
- AWS
Sr IT Infrastructure Engineer EMEA
Qorvo —DUBLIN 8, County Dublin
- On call
- Computer Science
- English
- Windows
German-Speaking Technical Support Engineer - Elastic Cloud Storage
Dell Technologies —Dublin, County Dublin
- Weekend availability
- Customer service
- English
- Windows
Senior Architect, Global Engineering Strategy
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AutoCAD
- Engineering
- Maintenance
Senior Global Strategy Engineer, Global Engineering Strategy
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Engineering
- AWS
- Bachelor's degree
Technical Support Engineer - Premium Accounts, Weekend Coverage
Harvey —Dublin, County Dublin
- Weekend availability
- Remote
- AI
- Communication skills
9d
Network Support Engineer, Aruba
Kanari —Dublin, County Dublin
- Engineering
- Microsoft Office
- Bachelor's degree
- Annual leave
HV/MV Senior Electrical Design Engineer, AWS HVDE Design Engineering EMEA
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AutoCAD
- Engineering
- Microsoft Office

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Senior Product Engineer

Intercom -
Dublin, County Dublin

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Job details

Benefits

Annual leave
Work from home

Qualifications

AWS
JavaScript
Distributed systems
Ruby
Python

Full job description

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.

Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.

What's the opportunity?

At Fin, you will be a product engineer - someone who solves real customer problems through a smart and efficient application of your technical knowledge and your tools. You’ll be part of one of our multidisciplinary product teams, where you will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts.

We’re facing many exciting scaling challenges and we’re building a robust platform where your expertise can be applied to areas such as building a beautiful messenger composer, rule matching, deliverability, security, app availability and machine learning, to name a few.

What will I be doing?

As an experienced engineer you will:

Develop technical plans and contribute to our technical architecture as we scale our products to serve tens of millions of people every day.
Write Ruby code, which knits together a lot of AWS, infrastructure, platform and SaaS technologies that form the core of Fin's backend infrastructure
Ship a change to production on your first day and a feature in your first week. That “day one” change is automatically deployed to production along with 100 other deployments (on average) each weekday.
Build using the best tools in the industry. We invest heavily in AI-powered developer tools that remove friction and help you focus on solving meaningful problems.

What skills do I need?

5+ years of industry experience in a software engineering role, preferably building a SaaS product. You can demonstrate significant impact that your work has had on the product and/or the team.
Deep knowledge of a high-level programming language (for example, Ruby, Python, Javascript etc.) (If you don't know a language we use, that's okay! We think great people can learn quickly or introduce us to better ways of working.)
but it doesn’t need to be a language that we use here! Great people are effective and learn what we use quickly (or introduce us to better ways of working)
Experience collaborating directly with product teams and designers, and a proven track record of delivering value to customers or users. Engineers at Fin are pragmatists who work closely with others on cross-disciplinary teams
Experience with Distributed systems

Benefits

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!

Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work
Pension scheme & match up to 4%
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
Flexible paid time off policy
Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
MacBooks are our standard, but we also offer Windows for certain roles when needed.

#LI-Hybrid

Policies

Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.

Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

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Refine Your Search

senior technical support engineer jobs in dublin 24, d

Senior Product Engineer

Senior Technical Support Engineer

Senior Technical Operations Engineer, Manufacturing Operations

German-Speaking Senior Technical Support Engineer – Elastic Cloud Storage

IT Site Support Engineer | Cork

IT Support Engineer

Senior Solar Technical Lead

Senior Process Engineer

Senior ICT Cloud & Security Engineer

Sr. Mechanical Engineer (CFD), Global Engineering Strategy

German Speaking Principal Technical Support Engineer – Elastic Cloud Storage

Senior Civil Engineer

Sr. Technical Program Manager, AWS Manufacturing Operations

Sr IT Infrastructure Engineer EMEA

German-Speaking Technical Support Engineer - Elastic Cloud Storage

Senior Architect, Global Engineering Strategy

Senior Global Strategy Engineer, Global Engineering Strategy

Technical Support Engineer - Premium Accounts, Weekend Coverage

Network Support Engineer, Aruba

HV/MV Senior Electrical Design Engineer, AWS HVDE Design Engineering EMEA

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