Find Innovation manager Jobs in Dublin 12, D

Sales and Customer Care Agent
City Wonders Limited —Dublin, County Dublin
- €29,500–€33,000 a year
- Full-time
- Microsoft Powerpoint
- Spanish
- Microsoft Excel
8d
Depositary Services – Supervisor/Senior Analyst (Grade 7)
Brown Brothers Harriman —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Office
- Finance
Innovation Manager
Arthur Cox —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Microsoft Office
- Project management
- Bachelor's degree
- Annual leave
Quick apply
19h
Product Strategy Manager (Netherlands)
Indeed —Dublin, County Dublin
- €84,000–€126,000 a year
- Full-time
- Doctoral degree
- English
- Master's degree
- Annual leave
Quick apply
Workplace Experience Program Manager
Clio —Dublin, County Dublin
- €65,100–€88,100 a year
- Full-time
- Bar
- Project management
- No degree
Deputy Manager
Life Style Sports —Dundrum, County Dublin
- Full-time
- Management
- Supervising experience
- Team management
- Store discount
- Employee assistance program
Quick apply
Procurement and Supplier Development Manager , AIS Supply Chain- IPS: Procurement Category Management
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Computer Science
- Data analysis skills
Field Service Technician Ireland - Coffee Machines
Scanomat UK Limited —Dublin, County Dublin
- From €42,000 a year
- Full-time
- Driving
- No degree
- Organisational skills
- Fuel card
- Annual leave
Quick apply
Technical Program Manager
Guidewire Software —Dublin, County Dublin
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
Copywriter
Remote —Dublin, County Dublin
- €77,000–€86,000 a year
- Remote
- Human resources
- Marketing
- Annual leave
- Work from home
Event Production & Design Coordinator
Gorilla Design —Bluebell, County Dublin
- €40,000–€45,000 a year
- Full-time
- AutoCAD
- Organisational skills
- Communication skills
Quick apply
Capacity Planning Manager, CDP EMEA
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Leadership
- Analytics
Manager, Executive Experiences & Operations
MongoDB —Dublin, County Dublin
- Hybrid work
- Azure
- AWS
- Communication skills
Product Manager, Marketing Technology & Innovation
Take-Two Interactive Software, Inc. —Dublin, County Dublin
- Budgeting
- Communication skills
- Marketing
- Employee discount
- Gym membership
Quick apply
6d
Vice President, Employee & Manager Experience
Okta —Dublin, County Dublin
- €200,000–€275,000 a year
- AI
- Leadership
- Communication skills
- Annual leave
9d
Program Manager (m/f/x)*
Solventum —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Presentation skills
- Bachelor's degree
- Relocation assistance
Head of Measurement Foundations, International
Google —Dublin, County Dublin
- €176,000–€181,000 a year
- Full-time
- Master's degree
- Project management
- Bachelor's degree
13d
Fresh Food Advisor
BWG Foods —DUBLIN 24, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Food service experience
- IT
Quick apply
Senior Brand Manager Adult Innovation & Initiatives
Kellanova —Dublin, County Dublin
- Project management
- No degree
- Communication skills
6d
Director of Services
MyWish —Dublin, County Dublin
- €74,000–€85,000 a year
- Full-time
- Nursing
- Management
- Communication skills
- Free parking
- Annual leave
Quick apply
2d

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Sales and Customer Care Agent

City Wonders Limited -
Dublin, County Dublin

Apply Now

Job details

Permanent | Full-time
€29,500–€33,000 a year
8 days ago

Qualifications

Microsoft Powerpoint
French
Spanish
Microsoft Excel
English
Recruiting
Italian
German

Full job description

Location: Hybrid / Dublin, Ireland
job type: Permanent / Full-time
Sector and subsector: Multi Lingual | Customer Service
Annual Fixed salary: € 29500.00
Salary details: Earn up to €33.000 OTE

Your title in City Wonders will be:
Sales & Customer Care Agent

(Permanent contract, Full-time)

Who will support your development?

Senior Customer Care Agent’s, Supervisor & Manager

Where will you be located?

Group Headquarters, City Wonders,

6-9 Trinity Street, Dublin 2

You will be required to work both from the office and from home.

When can you start?

Immediately/1 weeks notice

What are the hours?

40 hours per week, Monday – Sunday roster position requiring the successful candidate to work on either AM or PM shifts. The AM shift starts from 5:30am – 2pm and the PM shift starts at 12.30pm – 9:00pm.

What is the salary?

€29,500 + Sales Bonus up to €160 per month eligible from start of employment. Company Bonus of up to 10% of salary after probation period is passed (6 months).

Your new adventure begins with:
This is an exciting opportunity for an individual who is passionate about Customer Services. You will be working with a high volume of calls, emails, and chats in a fast paced, dynamic, friendly, and supportive environment. City Wonders is one of the premier operators of day tours and excursions throughout Italy, France, Barcelona, and the UK. We provide a dynamic work environment in a fast moving, high growth entrepreneurial company. With rapidly expanding offices in Rome, Dublin and Paris, and employees from nearly a dozen different countries, we're truly a multicultural workplace. If you believe in the mantra "work hard and play hard", City Wonders is looking for you. We want people who love what they do. That's why we hire trailblazers, pioneers, and problem solvers. We pride ourselves on delivering ‘best in class’s customer service to ensure we provide memorable experiences that will last a lifetime. If you're ready to make a significant impact, then we are ready to talk to you!

Our Story

It all began in 2004 by developing an innovative tour to take a small group of visitors on a walk around historic Rome and share stories that they would never hear otherwise, such as the “dark” legends that ironically bring the Eternal City to life. Dark Rome grew rapidly to become one of the largest tour companies in Italy.

Through strategic relationships, such as our official Vatican Museums partnership, we are able to provide unique experiences for our guests, including no wait entry to the Sistine Chapel, and access to highly-coveted areas of the Vatican Museums that are normally closed to the public – benefits that competitors are not able to offer. Innovative high-quality tours with unique customer benefits, stellar guides who deliver tours in only one language (not multiple languages on the same tour), small group sizes, and world-class customer service are hallmarks of our brands and differentiate us in the marketplace. In addition to English, many tours are now offered in Spanish, French, German, and Italian.

Following on the success of Italy, the company launched tours in Paris a few years later. We invested heavily in our infrastructure, including a new technology platform and recruiting leaders with the right skills and experience to scale our business globally.

In 2014, ten years after the company was originally founded, it was renamed to City Wonders. In addition to adding more product offerings throughout Italy, Vatican City, and Paris, City Wonders expanded to London and Barcelona.

Our tours are sold to consumers via the web and through over 30 major travel distributors worldwide.

We will continue to innovate to deliver the best products and services available to our guests and distribution partners in every market that we serve, and to become their provider of choice.

What will you be responsible for every day in City Wonders?

Provide excellent support to our customers through phone calls, e-mails, and Live Chat.
Promoting our products and achieving team sales targets.
Solve day-to-day issues that arise across our locations while considering both the customer and company requirements.
Maintain and update the reservations system with customer bookings from direct customers and distributor partners.

Have you got the City Wonders skills and fit?

A minimum of 1 years’ experience working in a Call Centre as a Sales or Customer Care Agent.
Fluent English and fluency in one of the following languages: French, German, Spanish or Italian.
A third language (French, German, Spanish or Italian) is a plus.
Experience using live chat would be beneficial but not essential.
Team player with an outgoing personality, and an excellent attention to detail.
A professional phone manner with an ability to empathise with the customer while still ensuring you adhere to City Wonders policies.
A track record in problem-solving and ‘thinking outside the box’ with an ability to find adequate solutions in response to a variety of scenarios.
An excellent knowledge of all basic Office applications (Word, Excel, and PowerPoint).
Experience in interacting with customers in a customer-focused service delivery environment via email, live-chat and phone.
Experience working in an international environment, through your non-native language(s).

If you feel you have the skills, experience, and innovation for City Wonders then please apply now.

Don’t miss the opportunity to be a part of something great!

Apply Now

Refine Your Search

innovation manager jobs in dublin 12, d

Sales and Customer Care Agent

Depositary Services – Supervisor/Senior Analyst (Grade 7)

Innovation Manager

Product Strategy Manager (Netherlands)

Workplace Experience Program Manager

Deputy Manager

Procurement and Supplier Development Manager , AIS Supply Chain- IPS: Procurement Category Management

Field Service Technician Ireland - Coffee Machines

Technical Program Manager

Copywriter

Event Production & Design Coordinator

Capacity Planning Manager, CDP EMEA

Manager, Executive Experiences & Operations

Product Manager, Marketing Technology & Innovation

Vice President, Employee & Manager Experience

Program Manager (m/f/x)*

Head of Measurement Foundations, International

Fresh Food Advisor

Senior Brand Manager Adult Innovation & Initiatives

Director of Services

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