Job Pack: Director of Services – MyWish
1. Job Advertisement
Job Title: Director of Services – Residential ServicesLocation: Dublin, Meath, KildareEmployer: MyWishSalary: €74,000 – €85,000 commensurate with experience & QualificationsContract: Full-time, Permanent
MyWish was created with care at its core, care for our residents, care for our people and care for our communities.
We believe that you cannot pour from an empty jug and that our role as your employer is to provide you with an environment that will allow you to care for yourself so that you can care for our residents.
We provide weekly one-to-one wellbeing chats once where we catch-up on what is going well and what can go better for you.
When you grow, we grow. With this in mind, we have access to all of the leading learning and development tools available.
The Director of services is a crucial part of this culture as the Director of Services is a senior leadership role responsible for the strategic, operational, and governance oversight of residential services supporting individuals with intellectual disabilities.
The Director of services will be fully engaged in delivering our values throughout the organisation whilst also being focussed on ensuring that the colleagues are providing this experience to our residents. MyWish’s leadership team is there to work with all our colleagues to ensure that the best care standards are applied. We would also like our staff to identify new ideas on how we make the wishes of our residents and their loved ones come true.
Key Responsibilities
- Lead development and expansion of residential services
- Align services with the HSE disability strategy and HIQUA national standards
- Promote a person-centred culture of dignity, respect, inclusion and empowerment
- Act as senior liaison with HSE, Regulators and families.
Apply today to make a lasting impact.
To request an application form or for further information, email [email protected] or visit mywish.ie
2. Job Description
Job Title: Director of servicesReports to: CEO / Registered ProviderLocation: Dublin, Meath, Kildare
Hours: Full-time (typically 39 hours/week, with flexibility required)
Salary: Range €74,000 – €85,000 commensurate with experience & qualifications
Job Purpose
To lead the day-to-day operations of the designated residential centres for individuals with intellectual disabilities, ensuring the delivery of high-quality, person-centred care and full compliance with HIQA regulations.
Main Duties & Responsibilities
Leadership and Management
- Lead, support and supervise the staff team to deliver high-quality care
- Foster a positive working environment focused on dignity, inclusion, and rights
- Align services with the HSE disability strategy and HIQUA national standards
- Promote a person-centred culture of dignity, respect, inclusion and empowerment
- Act as senior liaison with HSE, Regulators and families.
Regulatory Compliance
Ensure all centres are:
- Inspection-ready
- Fully compliant with HIQA regulations
Oversee:
- Audits and quality assurance systems
- Incident management & safeguarding
- Regulatory notifications and action plans
- Maintain strong governance structures
Operational Management
Oversee multiple designated centres
Ensure effective:
- Staffing models
- Rostering and skill mix
- Budget control and cost management
Support and supervise:
- Persons in Charge (PICs)
- Person Participating in Management (PPIM)
Clinical & Care Quality
Ensure:
- Person-centred care planning
- Positive behaviour support
- Safeguarding and protection practices
Monitor outcomes for residents:
- Independence
- Inclusion
- Quality of life
Communication and Liaison
Engage with:
- HSE Disability Managers / RHAs
- Families and advocates
- Inspectors and regulatory bodies
Represent organisation at national level if required
3. Person Specification
- Relevant Level 8 qualification in Social Care, Nursing or equivalent
- Minimum 3 years in management/supervisory role in health or social care
- Hold an appropriate qualification in Health or Social care management, (Min level 6 on the National framework of qualifications)
- In-depth knowledge of HIQA, safeguarding, and person-centred care
- Excellent leadership, communication, and problem-solving skills
- Full clean drivers license
4. Rewards & Benefits
- Competitive Salary
- Continuous Professional development support
- Career Progression opportunities
- X Days Annual Leave, loyalty rewarded with incremental additional leave
- Sick Leave benefit
- Maternity Leave benefit
- Death in service benefit
- Pension
- Christmas gift card
- Hiqua inspection gift card
- Free onsite parking
- Service based recognition awards
- Bike to work scheme
5. Application Process
To apply, please submit: A detailed CV A cover letter outlining your suitability for the role Names and contact details of two referees (one must be a recent employer)
Applications should be submitted by email to: [email protected]
Shortlisted candidates will be invited to interview. Appointment will be subject to satisfactory Garda Vetting and reference checks.
Diversity and Inclusion
At MyWish we are an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that a variety of backgrounds, perspectives, and experiences strengthens our team and drives innovation. We welcome applicants of all races, ethnicities, genders, ages, religions, abilities, and sexual orientations. MyWish provides equal employment opportunities (EEO) and makes employment decisions based on merit, competence, and business needs. We are dedicated to providing accommodations for applicants with disabilities throughout the recruitment process. If you’re passionate, curious, and ready to make an impact, we encourage you to apply—your unique voice matters here.
Pay: €74,000.00-€85,000.00 per year
Work Location: In person
