Find Of solution engineering Jobs in Dublin, D

Systems & Infrastructure Analyst
eBay Inc. —Dublin, County Dublin
- Full-time
- Remote
- Customer service
- Project management
- AI
Data and AI Analyst
Fortray Global Services Ltd —Dublin, County Dublin
- Up to €40,000 a year
- Monday to Friday
- Azure
- Computer Science
- SQL
Engineering - Internal AI Transformation
ElevenLabs —Dublin, County Dublin
- Full-time
- Remote
- DevOps
- System design
- Master's degree
Senior Analyst, Data Science & Engineering - Private Debt
StepStone Group —Dublin, County Dublin
- Computer Science
- Master's degree
- SQL
Software Engineer – Support & Operations
ZeroRisk —Dublin, County Dublin
- Full-time
- Remote
- Java
- AWS
- Communication skills
Technical Support & Solutions Engineer
Protex AI —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer Science
- AWS
- Bachelor's degree
Quality Assurance Graduate
Designer Group —Dublin, County Dublin
- Engineering
- Microsoft Office
- Quality control
Quick apply
13d
Data Center Operations Engineer - Dublin
TikTok —Dublin, County Dublin
- On call
- Computer Science
- No degree
- Scripting
AI Support Engineer - Dublin
OpenAI —Dublin, County Dublin
- Weekend availability
- Computer Science
- Bachelor's degree
- No degree
- Relocation assistance
- Annual leave
Engineering Analyst, AI Answers, Google Search
Google —Dublin, County Dublin
- €90,000–€92,000 a year
- Full-time
- Data analysis skills
- SQL
- Bachelor's degree
13d
Reliability Maintenance Engineering Technician, RME
Amazon Ireland Support Services Limited - A94 —Dublin, County Dublin
- Weekend availability
- No degree
- In-person
- Mechanical knowledge
Build the Future of AI with Us – Dublin (Hybrid)
Dun & Bradstreet —Dublin, County Dublin
- Full-time
- Hybrid work
- AI
- Annual leave
Quick apply
Software Quality Assurance Analyst (Brightflag)
Wolters Kluwer —Dublin, County Dublin
- Full-time
- Java
- SQL
- Communication skills
- Life insurance
Winthrop Technologies: Engineering Internship Programme 2027
Winthrop Technologies —Dublin, County Dublin
- Engineering
- No degree
- Communication skills
Quick apply
6d
Junior Software Developer (Java / TypeScript)
Errigal —Dublin, County Dublin
- €40,000–€60,000 a year
- Full-time
- Hybrid work
- Java
- SQL
- Analysis skills
- Annual leave
Quick apply
QA Engineer
Elwood Roberts —Dublin, County Dublin
- €40,000–€80,000 a month
- Full-time
- Computer Science
- Java
- SQL
Quick apply
Systems Implementation Analyst
Research Ireland —DUBLIN 2, County Dublin
- €53,071–€78,059 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- SQL
- Annual leave
- Life insurance
Quick apply
14d
Graduate/Junior Mechanical Engineer
Quinn Downes Group —Dublin, County Dublin
- Full-time
- Bachelor's degree
- Employee assistance program
- Gym membership
Quick apply
14d
Head of Technology & AI, APAC, Europe and ESS
AXA —DUBLIN 1, County Dublin
- Conflict management
- Agile
- AI
Technical Support Engineer – Dell Compute | PowerEdge & Modular (B2B)
Dell Technologies —Dublin, County Dublin
- Full-time
- Customer service
- Windows
- Analysis skills
1d

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Systems & Infrastructure Analyst

eBay Inc. -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Customer service
Project management
Telecommunication
AI
Communication skills

Full job description

JOB DESCRIPTION

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role

The Customer Service Technology (CSTech) team is responsible for the engineering, technology planning, and programs that power eBay’s customer service experience. From customer-facing support capabilities to the tools used by service agents and the infrastructure that enables those experiences, the team helps ensure eBay’s service technology continues to support customers and business needs globally.

As a Contact Centre Systems & Infrastructure Analyst you will serve as a key technical and operational partner across the Customer Service Technology organization. Working closely with Engineering, Product, Corporate Services, Information Security, and shared-service teams, you will help plan, coordinate, and deliver technology initiatives that support customer service platforms, infrastructure, and connectivity across in-house, outsourced, and work-from-home environments. This hybrid role is based in Dublin and reports within the Customer Service Technology organization.

What you will accomplish

Partner with technology, operations, and business teams to support the planning, coordination, and delivery of customer service technology initiatives across platforms, infrastructure, and connectivity.
Translate business requirements into practical technical solutions by identifying dependencies, assessing risks, and supporting infrastructure and application strategy.
Lead or support end-to-end project delivery, coordinating cross functional teams from planning and development through testing, implementation, and post-launch activities.
Improve operational resilience by partnering with networking, infrastructure, and security teams to support connectivity, operational readiness, post-incident reviews, and continuous improvement.
Manage project priorities, vendor relationships, budgets, purchase orders, and invoice reconciliation while tracking progress against program objectives.
Facilitate planning sessions, workshops, and stakeholder alignment meetings, providing clear communication on project status, risks, and outcomes to technical teams and leadership.
Build positive relationships across global teams, vendors, and outsourced support organizations to deliver reliable customer service technology solutions.

What you will bring

Experience in technical architecture, business systems analysis, and project management across the technology delivery lifecycle.
Ability to identify technical dependencies, assess operational impacts, and deliver complex technology initiatives across multiple functions including infrastructure, networking, security, telecommunications, and engineering teams.
Experience supporting customer service technologies or contact center environments, with an understanding of platform operations and infrastructure dependencies.
Good communication and partner management skills, with the ability to explain technical concepts clearly and form effective relationships across global teams.
Experience managing projects in ambiguous environments, balancing operational detail with broader business objectives while driving delivery and accountability.
Experience with infrastructure strategy, operational resilience, outsourced partner environments, executive stakeholder communication, and workshop facilitation is preferred. This is a hybrid role based in Dublin, requiring regular in-office collaboration aligned with business needs.

Additional Details

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

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of solution engineering jobs in dublin, d

Systems & Infrastructure Analyst

Data and AI Analyst

Engineering - Internal AI Transformation

Senior Analyst, Data Science & Engineering - Private Debt

Software Engineer – Support & Operations

Technical Support & Solutions Engineer

Quality Assurance Graduate

Data Center Operations Engineer - Dublin

AI Support Engineer - Dublin

Engineering Analyst, AI Answers, Google Search

Reliability Maintenance Engineering Technician, RME

Build the Future of AI with Us – Dublin (Hybrid)

Software Quality Assurance Analyst (Brightflag)

Winthrop Technologies: Engineering Internship Programme 2027

Junior Software Developer (Java / TypeScript)

QA Engineer

Systems Implementation Analyst

Graduate/Junior Mechanical Engineer

Head of Technology & AI, APAC, Europe and ESS

Technical Support Engineer – Dell Compute | PowerEdge & Modular (B2B)

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