Find Field service engineer Jobs in Dublin, D

Desktop Support Engineer
Teleperformance —Dublin 07, County Dublin
- Full-time
- Management
- Customer service
- Windows
IT Technician
Intellect —Dublin, County Dublin
- €28,300–€35,000 a year
- Monday to Friday
- Azure
- Computer Science
- Customer service
Quick apply
14d
AI Engineer
Idiro Analytics —DUBLIN 2, County Dublin
- €34,000–€70,000 a year
- Full-time
- Hybrid work
- Azure
- Doctoral degree
- Master's degree
- Annual leave
Quick apply
5d
IT Field Service Engineer
VBT IT Solutions —Dublin, County Dublin
- €32,000–€45,000 a year
- Full-time
- Computer Science
- Bachelor's degree
- IT
- Flexitime
- Employee assistance program
Quick apply
Test Engineer
Elwood Roberts —Dublin, County Dublin
- €35,000–€40,000 a month
- Full-time
- Computer Science
- Java
- Analysis skills
Quick apply
Field Service Engineer
Haier Europe —Dublin, County Dublin
- €42,172–€47,119 a year
- Overtime
- Customer service
- Annual leave
Service Desk Engineer (Level 2)
Presidio —Dublin, County Dublin
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8h
Medical Field Service Engineer South & Midlands Ireland
Baxter —Dublin, County Dublin
- On call
- Microsoft Excel
- Microsoft Outlook
- Engineering
Frontend Software Engineer
Horizon Quantum Computing —Dublin, County Dublin
- Full-time
- Master's degree
- Bachelor's degree
- JavaScript
DevOps Engineer, Charles River Development, AVP
State Street —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- DevOps
Field Service Engineer
Revvity —Dublin, County Dublin
- Customer service
Field Service Engineer - Specialised Equipment
Cruinn Diagnostics —Park West, County Dublin
- Full-time
- No degree
- Electrical Engineering
- Employee assistance program
- Sick pay
Quick apply
6d
ICT Support Engineer
PFH Technology Group —Dublin, County Dublin
- Full-time
- Software troubleshooting
- Windows
- Communication skills
Quick apply
5d
QA Engineer
Elwood Roberts —Dublin, County Dublin
- €40,000–€80,000 a month
- Full-time
- Computer Science
- Java
- SQL
Quick apply
Field Service Engineer
Körber AG —Dublin, County Dublin
- English
- Analysis skills
- Communication skills
Senior Android Engineer - Mobile Professional
Bloomberg —Dublin, County Dublin
- Computer Science
- Engineering
- System design
Technical Support & Solutions Engineer
Protex AI —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer Science
- AWS
- Bachelor's degree
Data Center Facility Manager, Operation, IT and support Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Electrical Engineering
Field Service Engineer
Merck KGaA —Dublin, County Dublin
Head of Professional Services
PFH Technology Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Management
Quick apply

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Desktop Support Engineer

Teleperformance -
Dublin 07, County Dublin

Apply Now

Job details

Full-time

Qualifications

Telephony
Management
Customer service
Windows
Microsoft Office
Continuous improvement
Communications
Communication skills

Full job description

Overview:

Job Type: Permanent

Location: Dublin

Hours: -37.5 Hours per week.

Out of hours work may be required.

About us

Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We’ve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world’s population.

We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work® in various countries, including the UK, and was included in Forbes’ 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global’s Global Best Employers™ Program.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons.

About the Role

As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely.

General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role.

Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion.

Duties

Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users
Software deployment and updates for all devices used in the estate
Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries
Support and triage of major incident impacting business productivity and ability to maintain client KPIs
Gather and submit evidence in relation to quarterly and annual security policies, and external audits
Identifying business risks and ensuring adherence to internal and external security requirements
Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer

Requirements

Ability to attain CTC and SC clearance as per UK government requirements.
Ability to maintain a high degree of customer service for all support queries.
Proven track record of close attention to Service Level Agreements (SLA’s) and setting a clear expectation to the customer.
Proactive approach, ability to prioritise and manage own workload.
Ability to solve complex problems & participate in continuous improvement.
Excellent oral and written communication skills.
Keen attention to detail.
Ability to relate to others in a positive manner. Strong team focus.
Experience with MS Office Packages

Skills and Experience (advantageous)

Experience and/or Qualifications in an IT field
Experience with Windows 10 & 11
Experience working with VDI solutions
Experience with Cisco Networking desirable.
Experience with MECM for software deployment, OS build and patch management
Experience of managing and implementing Group Policy in an enterprise environment.
Experience with Anti Virus software and managing cyber security threats
Experience working with O365 products and services
Working experience of ITIL and/or ISO270001 processes and procedures.
Proactive approach, ability to prioritise and manage own workload
Ability to solve complex problems & participate in continuous improvement.

Apply Now

Refine Your Search

field service engineer jobs in dublin, d

Desktop Support Engineer

IT Technician

AI Engineer

IT Field Service Engineer

Test Engineer

Field Service Engineer

Service Desk Engineer (Level 2)

Medical Field Service Engineer South & Midlands Ireland

Frontend Software Engineer

DevOps Engineer, Charles River Development, AVP

Field Service Engineer

Field Service Engineer - Specialised Equipment

ICT Support Engineer

QA Engineer

Field Service Engineer

Senior Android Engineer - Mobile Professional

Technical Support & Solutions Engineer

Data Center Facility Manager, Operation, IT and support Engineering

Field Service Engineer

Head of Professional Services

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