Find Customer care associate Jobs in Dublin, County Dublin

Associate Deskside Support Engineer
Workhuman —Dublin, County Dublin
- Full-time
- Software troubleshooting
- Windows
- Communication skills
- Free parking
- Annual leave
8d
Customer Care Associate
United Drug —Citywest, County Dublin
- Full-time
- Hybrid work
- Microsoft Office
- Phone etiquette
- Communication skills
Quick apply
4d
Retail Sales Associate (part-time)
Canada Goose UK Retail Limited, Ireland Branch —Dublin, County Dublin
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
Sales Associate (FTC) - Grafton Street
ALO —Dublin, County Dublin
- Weekend availability
- Sales
- No degree
Quick apply
Brand Representative - Blanchardstown Centre, Hollister
A&F Hollister Ireland Limited —Dublin, County Dublin
- €14.15 an hour
- Part-time
- Organisational skills
- Store discount
Brand Representative - Dundrum Town Centre, Hollister
A&F Hollister Ireland Limited —Dublin, County Dublin
- €14.15 an hour
- Part-time
- Organisational skills
- Store discount
Compliance Officer, Consumer Compliance, Associate, Dublin
Goldman Sachs —Dublin, County Dublin
- Full-time
- Analysis skills
- Bachelor's degree
- No degree
- Employee assistance program
Payroll Associate
Azets —Dublin, County Dublin
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Employee assistance program
Quick apply
10d
Food and Beverage Associate- Portmarnock Hotel and Golf Links
Sandman Hotel Group —Portmarnock, County Dublin
- Full-time
- Serving
- Sales
- Hotel
- Free parking
- Referral programme
Jewellery Sales Associate (Full-Time)
Chupi —Dublin, County Dublin
- Part-time
- Sales
- Communication skills
- Marketing
Quick apply
11d
Sales Specialist
McSport —DUBLIN 22, County Dublin
- Part-time
- Sales
- Communication skills
Quick apply
14d
Associate Director, Data Analytics. Healthcare Economics
Optum —Dublin, County Dublin
- Full-time
- Azure
- Research
- Master's degree
Customer Success Manager
Salesforce —Dublin, County Dublin
- Weekend availability
- Sales
- Salesforce
- No degree
2d
Territory Manager in Training -Life Science
Ecolab Inc. —Dublin, County Dublin
- Full-time
- Customer service
- English
- Microsoft Office
- Life insurance
Watch Technician
LVFF LTD —Dublin, County Dublin
- From €30,000 a year
- Weekend availability
- Sales
- No degree
- POS
Quick apply
11d
Associate - Trading Event Control
Hard Rock Digital —Dublin, County Dublin
- Full-time
- Remote
- Analysis skills
- Communication skills
- Work from home
Quick apply
1d
Identity & Access Management (IAM) Engineer
Workday —Dublin, County Dublin
- €70,200–€105,400 a year
- Full-time
- Computer Science
- AWS
- Analysis skills
7d
Senior Critical Environment Technician - Day Shift
Microsoft —Dublin, County Dublin
- €52,300–€75,200 a year
- Weekend availability
- Azure
- Assembly
- No degree
Sales Executive
The Address Connolly —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Sales
- Hotel
Quick apply
9d
Associate (Tunnel)
COWI —Dublin, County Dublin
- Full-time
- Hybrid work
- Business development

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Associate Deskside Support Engineer

Workhuman -
Dublin, County Dublin

Apply Now

Job details

Full-time
8 days ago

Benefits

Free parking
Annual leave
Company events
On-site parking

Qualifications

Jira
Software troubleshooting
Windows
IT support
Mac OS
Communication skills
PowerShell
Intune

Full job description

Job Description:

The Opportunity

At Workhuman, we're on a mission to make work more human by helping organisations celebrate, connect, and empower their people. We're looking for an Associate Deskside Engineer to join our Global Helpdesk team.

Based in our Park West, Dublin office, this is a fully onsite role, with five days per week in the office. You'll provide first and second-line IT support to employees across our global business, helping to deliver a seamless technology experience while working with teams across Infrastructure, Security, Identity, and Workplace Technology.

What we can offer you :

The opportunity to support a modern workplace environment across Windows, macOS, Microsoft 365, and collaboration technologies.

The chance to contribute to endpoint, workplace technology, and office technology projects.

Exposure to automation and continuous improvement initiatives.

A collaborative environment where you can develop your technical skills and share your expertise.

What you'll do:

Deliver first and second-line support for Workhuman employees.

Provide in-person deskside support and remote troubleshooting.

Build, configure, deploy, and maintain Windows and macOS laptops.

Support onboarding, offboarding, and employee lifecycle activities.

Troubleshoot hardware, software, networking, and peripheral issues.

Support conference room technology, Zoom Rooms, Neat devices, and AV equipment.

Manage hardware inventory and asset lifecycle.

Create and maintain knowledge base articles and technical documentation.

Follow ITIL-based Incident, Request, and Problem Management processes.

Assist with office moves, technology refreshes, and equipment deployments.

Technologies you'll work with:

Windows 11, macOS, Microsoft 365, Microsoft Entra ID, Intune, Jamf Pro, Jira Service Management, Microsoft Teams, Microsoft Defender for Endpoint, Dell Latitude & Precision, Apple MacBook devices, Zoom Rooms, Neat, and AV technologies.

What you'll bring:

Experience providing first and second-line IT support in an enterprise environment.

Strong troubleshooting skills across Windows, macOS, hardware, software, and networking.

Experience with Microsoft 365 and endpoint management technologies such as Intune or Entra ID.

A customer-focused approach with excellent communication and problem-solving skills.

Experience with Jamf Pro, Apple devices, PowerShell, or Microsoft Defender is an advantage.

Microsoft, Apple, Jamf, or CompTIA certifications are desirable.

Benefits :

25 days annual leave, increasing with years of service.

Company-funded VHI Health Care & Dental cover for employees and dependants.

Pension commencing after probation.

Participation in Workhuman's employee recognition programmes.

Discounted gift certificates.

Discounted TaxSaver Travel Cards and free onsite parking (subject to availability).

Income Protection.

Life Assurance.

Tuition Reimbursement Scheme.

Access to Workhuman University.

Complimentary breakfast and lunch options, wellness initiatives, and regular company events.

The Company:

At Workhuman® our mission is to bring more humanity to the workplace. We recognise and embrace individuals’ differences and believe that workforce diversity and inclusion are essential to our long-term growth and success. Even if you don’t think you “check every single box” above, please still consider applying. We’re looking for a human who is collaborative, innovative with a growth mindset

We love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity.

Did you know we have an award-winning culture across EMEA and North America:

We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large-sized workplace category. We were also recognised as the Best Workplace for Women and the Best Workplace in Technology in 2020, 2021, and 2022.
In 2021 we were named as #2 Best Workplace in Europe in the medium-sized workplace category.
We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as the Best Place to Work in Boston, U.S. Best Large Places to Work, and U.S. Best Places to Work.
There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.
Our core values are Respect, Determination, Innovation, and Imagination.

Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based solely on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

The Company:

Did you know we have an award-winning culture across EMEA and North America:

We were named as #5 Best Workplace in the Great Place to Work Awards in Ireland in 2022 in the large-sized workplace category. We were also recognised as the Best Workplace for Women and the Best Workplace in Technology in 2020, 2021, and 2022.
In 2021 we were named as #2 Best Workplace in Europe in the medium-sized workplace category.
We were also recognised as #2 Best Large Places to Work in Boston by Built In for 2023 as well as the Best Place to Work in Boston, U.S. Best Large Places to Work, and U.S. Best Places to Work.
There are currently over 7.5 million users on the Workhuman® cloud across 180 countries.
Our core values are Respect, Determination, Innovation, and Imagination.

Apply Now

Refine Your Search

customer care associate jobs in dublin, county dublin

Associate Deskside Support Engineer

Customer Care Associate

Retail Sales Associate (part-time)

Sales Associate (FTC) - Grafton Street

Brand Representative - Blanchardstown Centre, Hollister

Brand Representative - Dundrum Town Centre, Hollister

Compliance Officer, Consumer Compliance, Associate, Dublin

Payroll Associate

Food and Beverage Associate- Portmarnock Hotel and Golf Links

Jewellery Sales Associate (Full-Time)

Sales Specialist

Associate Director, Data Analytics. Healthcare Economics

Customer Success Manager

Territory Manager in Training -Life Science

Watch Technician

Associate - Trading Event Control

Identity & Access Management (IAM) Engineer

Senior Critical Environment Technician - Day Shift

Sales Executive

Associate (Tunnel)

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Did you know we have an award-winning culture across EMEA and North America:

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