Find Pharmaceuticals customer service Jobs in County Cork

Pharmaceuticals Customer Service
Tanner Pharma Group —Cork, County Cork
- €40,000–€50,000 a year
- 8 hour shift
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
- Wellness program
- Sick pay
Quick apply
Material Handler Coordinator / Inventory Management Specialist
Avantor —Cork, County Cork
- Full-time
- Customer service
- Analysis skills
- Project management
Quality Assurance Specialist
Catalyx —Cork, County Cork
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
Trainee Microbiology Analyst
Eurofins Ireland PSS —Kinsale, County Cork
- Overtime
- Customer service
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
5d
QC Analyst
SGS —Cork, County Cork
- Full-time
- Analysis skills
- In-person
- Communication skills
Quick apply
Supply Chain
Recordati —Cork, County Cork
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- English
5d
QC Analyst-Shift
PSC Biotech —Cork, County Cork
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
Distribution Planner - Graduateship
GE HEALTHCARE —Cork, County Cork
- Microsoft Excel
- Microsoft Office
- Business
5d
Enterprise Program Manager – Ireland (Temporary Position, 18months)
Agilent Technologies Ireland Limited —Cork, County Cork
- Full-time
- Customer service
- English
- Project management
- Employee stock purchase plan
- Annual leave
5d
QC In Process People Team Leader
GE HEALTHCARE —Cork, County Cork
- No degree
- Leadership
- Communication skills
- Annual leave
Qualified Person
Hovione —Cork, County Cork
- Marketing
- English
- Recruiting
EHSQ Manager
Apleona Ireland —Carrigtwohill, County Cork
- €60,000–€75,000 a year
- Full-time
- Microsoft Access
- Customer service
Quick apply
Laboratory Technician Environment Chemistry
Eurofins Ireland Environment Testing —Little Island, County Cork
- Full-time
- Microsoft Excel
- English
- Microsoft Office
- Annual leave
- Employee assistance program
Quick apply
11d
Senior Material Planner
PSC Biotech —Cork, County Cork
- Master's degree
- Project management
- No degree
Support Pharmacist
Sopi Dillons Cross —Cork, County Cork
- €72,000–€82,000 a year
- Full-time
- Bachelor's degree
- Patient care
- IT
- Employee discount
- Sick pay
Quick apply
Solutions Architect – Contact Center (Cloud & AI)
Johnson Controls —Cork, County Cork
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
IT Validation Specialist
Catalyx —Cork, County Cork
- Computer Science
- ERP systems
- Analysis skills
Quick apply
Senior Production Manager
Kerry —Carrigaline, County Cork
- Continuous improvement
- Manufacturing
- Leadership
- Annual leave
- Employee assistance program
Senior Building Management Systems Engineer
Schneider Electric —Cork, County Cork
- Full-time
- English
- No degree
- HVAC
- Annual leave
- Employee assistance program
14d
NeoDyne Engineering Graduate Programme Cork 2026
NeoDyne —Cork, County Cork
- Overtime
- AutoCAD
- Customer service
- Engineering
Quick apply

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Pharmaceuticals Customer Service

Tanner Pharma Group -
Cork, County Cork

Quick apply

Job details

Full-time
€40,000–€50,000 a year

Benefits

Wellness program
Sick pay

Qualifications

Microsoft Powerpoint
Bilingual
Microsoft Word
French
Spanish
Microsoft Excel
Customer service
English
Data collection
Italian
German
Order fulfilment
Time management

Full job description

Pharmaceuticals Customer Service

Company & Role Description

Founded in 2002, Tanner Pharma Group is a specialty service provider in the biopharmaceutical industry focused on improving patient access to medicines on a global basis. Tanner Pharma offers its biopharmaceutical partners a portfolio of four distinct service offerings that span the product lifecycle from clinical development to commercialization. With its global headquarters in Charlotte, North Carolina and offices in the United Kingdom, Switzerland and Ireland, Tanner Pharma is in a phase of rapid growth.

The purpose of this role is to provide high-quality service to Tanner Pharma customers. The Customer Advocate serves as the primary point of contact with Tannercustomers, pharmacists, and physicians. This roleis required to work closely and constructively with key internal stakeholders within Tanner to deliver consistently high standards of service to Tanner’s customers and facilitate clear and regular communication.

Role Accountabilities

Expected Responsibilities for the Pharmaceuticals Customer Advocate are:

Customer Service

New customeraccount creation.
Provide information to customers on country-specific and program-specific requirements
Resolve simplecustomer problems and analyze customerservice needs
Liaise with ProgramManagers, Logistics, Quality, and management teams as required to provide the best customerexperience possible. Serve as liaisonbetween customers and the internal key stakeholders within Tanner.
Receive and processincoming telephone calls,e-mails, and faxeson time.
Provide quotes to customers for products and services.
Communicate program-specific requirements to customers, physicians, and pharmacists.
Ensure orders &enquiries are processed promptly.
Place vendor PurchaseOrders, liaise with the supplieras needed, and proactively follow up with the supplier on any issues or delays.
Process order invoices in a timely and accurate manner
Liaise with TannerLogistics for shipping, ensuring all requireddocumentation is available.
Track and ensure that each deliveryis timely and close out each shippingtask with Proof of Delivery; proactively communicate with customers about delays and issues related to shipments.
Support TannerProgram Managers with data collection activities
Respond to customerenquiries regarding orders,service needs, productcomplaints, customer accounts, deliveries and back orders or triage as appropriate.
ensure high standards of accuracy from quotation requestto order receiptto final delivery.

Desired Candidate Profile & Capabilities

Required:

Demonstrated experience in a customer service role, with the advantage of working in healthcare (Pharmaceuticals or Allied Services a big advantage)
Based in Cork, Ireland
One additional European language preferred (German, Spanish, Italian or French)

Soft skills:

Customer Orientation: The ability to demonstrate concern for satisfying one’s external and/or internal customers.
Communication: Able to communicate in a clear, appropriate, effective, and efficient manner in various situations (1:1 or group settings, verbal& written) Works well with a team to achieve a common goal.
Time Management: The ability to effectively prioritize tasks and presentgreat time management and organizational skills.
Detail-Oriented: Ability to accomplish/complete tasks while demonstrating a thorough concern for all the areas involved, no matter how small.

Compensation & Benefits

· Salary commensurate with experience

· Attractive performance incentive plan

· Vacation, Volunteer and paid sick leave

Tanner Pharma Group’s Core Values: Everything we do at Tanner Pharma Group is dictated by our values. We take them very seriously, and we're proud of this unwavering commitment.

Check out http://www.tannerpharma.comto view our core values and learn more about our company.

Candidates may be required to organize reference calls upon request. Confidentiality will be respected. Additionally, Pre-employment drug and background screening will be required.

Tanner Pharma Group is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Job Type: Full-time

Pay: €40,000.00-€50,000.00 per year

Benefits:

Wellness program

Shift:

8 hour shift

Language:

One additional European language besides English (required)

Work Location: Hybrid remote in Cork, County Cork (T23)

Quick apply

Refine Your Search

pharmaceuticals customer service jobs in county cork

Pharmaceuticals Customer Service

Material Handler Coordinator / Inventory Management Specialist

Quality Assurance Specialist

Trainee Microbiology Analyst

QC Analyst

Supply Chain

QC Analyst-Shift

Distribution Planner - Graduateship

Enterprise Program Manager – Ireland (Temporary Position, 18months)

QC In Process People Team Leader

Qualified Person

EHSQ Manager

Laboratory Technician Environment Chemistry

Senior Material Planner

Support Pharmacist

Solutions Architect – Contact Center (Cloud & AI)

IT Validation Specialist

Senior Production Manager

Senior Building Management Systems Engineer

NeoDyne Engineering Graduate Programme Cork 2026

I want to receive the latest job alerts for pharmaceuticals customer service in county cork

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