Find The model Jobs in Cork County Cork

Tier 2 Technical Care Associate (Italian speaker), Amazon Leo
Amazon Kuiper Services Europe SARL, Irish Branch —Cork, County Cork
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8h
Healthcare Advisor
Boots —Cork, County Cork
- Part-time
- Employee discount
Early Careers Program Intern
Logitech —Cork, County Cork
- Full-time
- Hybrid work
- English
- Project management
- Business
- Work from home
6d
Assistant Store Manager (Full-Time)
Pandora Jewelry —Cork, County Cork
- €38,000–€43,200 a year
- Part-time
- Sales
- Organisational skills
- Communication skills
- Employee discount
Reception Assistant Manager
Hayfield Manor Hotel —Cork, County Cork
- Full-time
- English
- Leadership
- Employee assistance program
- Employee discount
Quick apply
14d
Barista (Cork)
The Hot Box Sauna —Cork, County Cork
- €14.50 an hour
- Full-time
- Hospitality
- Customer service
- POS
Quick apply
1d
Business Analyst - Cork
KPMG —Cork, County Cork
- Weekend availability
- Hybrid work
- Finance
- Bachelor's degree
- Business
- Relocation assistance
- Annual leave
5d
Style Advisor
Mint Velvet —Cork, County Cork
- €15.70 an hour
- Part-time
Quick apply
Retail Team Leader
Superdry —Cork, County Cork
- Sales
Care Assistants - Full Time (Residential & Community Settings)
Horizons —Cork, County Cork
- €34,881–€48,434 a year
- Full-time
- English
- No degree
- IT
- Annual leave
- Employee assistance program
FY27 Intern - Software Intern (Data Center, Cloud-AI Engineering) - Cork
Qualcomm —Cork, County Cork
- Computer Science
- Windows
- Java
FY27 Intern - Software Engineering Internship 2027 - 6 months, Cork
Qualcomm —Cork, County Cork
- Computer Science
- Master's degree
- C++
AIM Level 7 Support Worker (ECCE)
Childhood Matters Early Years —Cork, County Cork
- From €15 an hour
- Experience working with children
- No degree
- Higher certificate
Quick apply
AI Governance Specialist
Logitech —Cork, County Cork
- Full-time
- Bachelor's degree
- In-person
- AI
- Work from home
12d
Line Manager - Cork
Tesco Ireland —Cork, County Cork
- From €37,500 a year
- Full-time
- Leadership
- Employee assistance program
Social Care Worker/Residential Care Worker - Part Time
Odyssey-Social-Care —Cork, County Cork
- €240–€495 a week
- Part-time
- Nursing
- Bachelor's degree
- No degree
- Employee assistance program
- Life insurance
Quick apply
Own Brand Product Developer
Musgrave —Cork, County Cork
- Project management
- Business
- Communication skills
Quick apply
5h
Early Years Practitioner
Respond Housing Association —Cork, County Cork
- €15.41–€19.09 an hour
- Part-time
- Communication skills
- Outdoor work
- Annual leave
- Employee assistance program
Quick apply
12d
Early Careers Full Stack Engineer, Employee Engagement Engineering
Apple —Cork, County Cork
- Computer Science
- Master's degree
- AWS
13d
Upcoming Opportunities 2026
PM Group —Cork, County Cork

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Tier 2 Technical Care Associate (Italian speaker), Amazon Leo

Amazon Kuiper Services Europe SARL, Irish Branch -
Cork, County Cork

Apply Now

Job details

Full-time
8 hours ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Customer service
English
Technical support
Microsoft Office
SharePoint
Italian
Communication skills

Full job description

DESCRIPTION

Amazon Leo is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Amazon Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.

At Amazon Leo, our Technical Care Associates (TCA) deliver timely, accurate, and professional general and technical support to all Amazon Leo customers. The Amazon Leo Customer Support (CS) team is looking for driven individuals who are up to the challenge of solving customer issues while providing positive customer experience. TCA are technically savvy problem-solvers with a focus on customer account security. An ideal candidate would be an excellent listener, handle change easily, be a quick learner and critical thinker, and be able to handle ambiguity. The position requires the ability to communicate professionally, with maturity and self-confidence, in Italian and English.

Shifts are assigned on a rotational basis and may include early mornings, evenings, overnights, weekends and public holidays. You will be required to work all shift patterns.

This position may require access to export-controlled information (ECI) subject to EAR and ITAR. Final employment decision is contingent upon satisfactory completion of export control screenings and obtaining any necessary export licenses or approvals, based on nationality, citizenship, and other factors considered by applicable export control regulations.

Key job responsibilities

Receive and manage customer escalations from Tier 1 support, delivering timely and effective resolutions across phone, email, and chat channels.
Offer detailed technical support with clear and professional communication
Collaborate with other customer support teams to resolve complex issues
Document steps and resolutions in a clear, easy-to-follow format
Identify trends in customer issues and propose improvements to support processes
Help create knowledge base articles and team documentation
Stay current on new Amazon Leo products and features

A day in the life
As a Tier 2 TCA, you'll be at the heart of our global connectivity mission. Your day will be dynamic, and purpose driven. You'll engage with customers, troubleshoot intricate technical issues, and collaborate with leadership and cross-functional teams to ensure seamless service delivery. Each interaction is an opportunity to make a tangible difference in someone's ability to connect, learn, and grow.

About the team
Amazon Leo Global Operations is part of the Worldwide Consumer team. Our mission is to plan, develop and execute strategies to launch and operate Amazon Leo services globally through multiple distribution channels. Our team fosters a collaborative environment where you will work with regional and local operations to develop business models, partnerships, and fixed service operations.

BASIC QUALIFICATIONS

High school diploma, or equivalent
Experience using strong customer service, communication, and interpersonal skills
Experience communicating technical details verbally and in writing
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Knowledge of Microsoft Office applications (Excel, Word, SharePoint, and PowerPoint)
Speak, write, and read fluently in Italian
Understanding of internet technologies and ability to demonstrate knowledge by completing a required technical assessment
Strong problem-solving skills with a drive to dig into the details of systems and processes to resolve customer issues
Excellent communication skills and ability to convey insights from complex analyses to internal and end customers
Technical curiosity and enthusiasm for learning new technologies and helping customers succeed

PREFERRED QUALIFICATIONS

Experience working in a fast-paced, rapidly changing operations environment
Experience in direct to consumer or business ISP and/or Satellite technical support
Experience working directly with end customers to resolve technical issues related to internet service, network connectivity, or end customer equipment
Fluency in multiple languages is a plus

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

the model jobs in cork county cork

Tier 2 Technical Care Associate (Italian speaker), Amazon Leo

Healthcare Advisor

Early Careers Program Intern

Assistant Store Manager (Full-Time)

Reception Assistant Manager

Barista (Cork)

Business Analyst - Cork

Style Advisor

Retail Team Leader

Care Assistants - Full Time (Residential & Community Settings)

FY27 Intern - Software Intern (Data Center, Cloud-AI Engineering) - Cork

FY27 Intern - Software Engineering Internship 2027 - 6 months, Cork

AIM Level 7 Support Worker (ECCE)

AI Governance Specialist

Line Manager - Cork

Social Care Worker/Residential Care Worker - Part Time

Own Brand Product Developer

Early Years Practitioner

Early Careers Full Stack Engineer, Employee Engagement Engineering

Upcoming Opportunities 2026

I want to receive the latest job alerts for the model in cork county cork

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