Find Hotel receptionist Jobs in Cork County Cork

Hotel Receptionist
Hotel Isaacs Cork —Cork, County Cork
- €14.50 an hour
- Part-time
- English
- Hotel
- Communication skills
- Employee assistance program
Quick apply
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Receptionist
Vienna Woods Hotel —Glanmire, County Cork
- Part-time
- Hospitality
- Customer service
- Hotel
Front Office Receptionist Part Time
Carrigaline Court Hotel —Carrigaline, County Cork
- Part-time
- English
- Hotel
Quick apply

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Hotel Receptionist

Hotel Isaacs Cork
Cork, County Cork

Quick apply

Job details

Part-time
€14.50 an hour
3 days ago

Benefits

Bike to work scheme
Food allowance
Employee assistance program

Qualifications

English
Communication skills

Full job description

Hotel Isaacs are looking to recruit a part-time Receptionist to join our fantastic team.

The main role of the Receptionist will be to convey a positive and professional image of the hotel to both customers and colleagues in an efficient, friendly and helpful manner, while ensuring that reception duties are conducted to required standards.

Main duties will include the following:

To cheerfully greet everybody entering the hotel.
To check in and out guests in a friendly manner.
To deal with guest queries and requests, act as an information source; provide details of local places of interest and activities.
To anticipate guest needs to enhance service quality and increase customer satisfaction.
To take ownership of guest complaints, ensuring that they are dealt with to their conclusion and notifying your manager of the situation.
To always promote the hotel’s customer care policy.
To have a complete knowledge of the company and its various products and services.
To maximize sales opportunities for the hotel’s products and services
To be helpful to colleagues requiring assistance in carrying out their duties.
To be flexible in assisting in the smooth running of the hotel.
To maintain regular and effective communication with all other departments.
To attend briefing and training sessions as organised by your manager.
To respect fellow colleagues, management and owners of the company.
To carry out all reception duties to the specified standards.
To be responsible for the security of guest’s luggage and room keys.
To be responsible for the reception float, ensuring it is correct at the end of each shift.
To answer telephones promptly, transfer calls and take messages accurately.
To ensure immediate delivery of faxes, mail and laundry.
To take reservations and follow up with accurate administration.
To pay particular attention to detail when posting to and sending out accounts.
To take note of any lost property or maintenance problems and follow up with the relevant department.
To comply with statutory and legal requirements regarding fire, hygiene, health and safety, details of which are in your in the employee handbook.
To observe safety rules and procedures
To carry out fire and safety drills, providing an example of safe conduct to guests and colleagues.

Key Requirements:

Fluent English is essential

Minimum 2 years experience in a similar role

Strong communicator

Great team player

Outgoing personality with passion for hospitality sector

Comfortable multi-tasking in a fast-paced environment

If this sounds like you, we would love to hear from you. Apply with your CV today

Pay: €14.50 per hour

Benefits:

Bike to work scheme
Employee assistance program
Food allowance

Work Location: In person

Quick apply

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