Find Lead program Jobs in Cork, C

Learning & Development Specialist/Trainer
TELUS Digital —Cork, County Cork
- €34,400–€37,000 a year
- English
- IT
- AI
Quick apply
Team Leader | Customer Support | Cork office
TELUS Digital —Cork, County Cork
- €36,400–€40,000 a year
- Microsoft Excel
- English
- AI
Quick apply
Deputy Manager, Young Persons and Adult Service – Estuary Way
Childhood Matters —Cork, County Cork
- €60,159 a year
- Part-time
- Management
- Doctoral degree
- Leaving certificate
- Annual leave
- Employee assistance program
Quick apply
Field Sales Representative - Healthstore / Pharmacy
Wholefoods Wholesale Limited —Cork, County Cork
- €40,000–€42,000 a year
- Full-time
- Sales
- Customer service
- Communication skills
- Employee assistance program
- Employee discount
Quick apply
Workplace Solutions - EMEA Senior Contract Specialist - Associate/VP, Cork — Share Plan Services
JPMorganChase —Cork, County Cork
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Lead Employee Relations Specialist
McKesson —Cork, County Cork
- €86,300–€143,800 a year
- Bachelor's degree
- Conflict management
- Business
HR Operations Specialist, Employee Care International
McKesson —Cork, County Cork
- €50,300–€83,800 a year
- Monday to Friday
- Bachelor's degree
- Continuous improvement
- Conflict management
15h
Workplace Solutions - Team Lead, Equity Plan Management
JPMorganChase —Cork, County Cork
- Full-time
- Microsoft Excel
- Finance
- No degree
FOH Sales & Patient Experience Specialist
Smile Store - The Dental Specialists —Togher, County Cork
- From €33,000 a year
- Part-time
- CRM software
- Microsoft Excel
- Sales
Quick apply
4d
Manager, Program Management, Audits and Insights
Amazon Ireland Support Services Limited - A94 —Cork, County Cork
- Full-time
- Microsoft Excel
- Computer Science
- SQL
Team Lead Business Support
Lely —Cork, County Cork
- €40,000–€58,000 a year
- Full-time
- ERP systems
- Administrative experience
- Organisational skills
- Annual leave
Quick apply
Sr Program Manager, Global Finance Transformation (GFT)
Amazon Ireland Support Services Limited —Cork, County Cork
- Full-time
- Data analysis skills
- English
- Finance
Store Manager
Life Style Sports —Cork, County Cork
- Full-time
- Management
- Supervising experience
- Team management
- Store discount
- Employee assistance program
Quick apply
12d
Organisational Change Management Specialist
Gilead Sciences —Cork, County Cork
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
Technical Analyst - Enterprise Technology Services
Apple —Cork, County Cork
- Microsoft Excel
- Computer Science
- Master's degree
9d
German-Speaking Senior Technical Support Engineer – Elastic Cloud Storage
Dell Technologies —Cork, County Cork
- Full-time
- Customer service
- English
- Analysis skills
Naval Service: Direct Entry - Operations Branch Officer
The Irish Defence Forces —Cork, County Cork
- English
- In-person
- Free parking
- Gym membership
Applications Engineer
Convergix UK —Cork, County Cork
- Remote
- Sales
- CAD
- Engineering
Quick apply
Global Travel, Expense & Card Programs – Senior Specialist
Gilead Sciences —Cork, County Cork
- Full-time
- Microsoft Excel
- Analysis skills
- Continuous improvement
3d
Operations Supervisor
Irish Oxygen Company —Waterfall, County Cork
- €55,000–€60,000 a year
- Full-time
- No degree
- In-person
- Employee assistance program
- Sick pay
Quick apply
9d

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Learning & Development Specialist/Trainer

TELUS Digital -
Cork, County Cork

Quick apply

Job details

Permanent
€34,400–€37,000 a year

Benefits

On-site gym
Private medical insurance

Qualifications

English
IT
LMS
AI

Full job description

Description

Learning & Development Specialist/Trainer

HOOP: 2:00 p.m. to 1:00 a.m. across Mon-Sun, subject to change

TELUS Digital Ireland

Location: onsite in Cork, Ireland

Salary: range across €34,400- 37,000 gross p/a + up to 10% performance bonus

Start date: September 2026

Reporting to the Learning Services Team Lead, you'll be the architect of our training excellence—designing, delivering, and continuously improving training programs that empower our teams to excel.

What we offer:

Stable job: permanent employment contract
Opportunity to advance your career
Great rewards for referring your friends
Multilingual exposure: improve your spoken and written language skills
Inspiring and fun environment. Our offices are known for their innovative, fun and pleasant design. Enjoy our 'relax' and 'play' areas as well as our onsite gym
Community projects. Want to make the world a better place? We run CSR (corporate social responsibility) events all year long
Private medical insurance coverage (after 6 months tenure). We work with one of the best suppliers (VHI) where you will benefit from a professional package
Bike-to-work tax relief
Pension scheme
Maternity and paternity leave
Access to GP care and an occupational health advisor
Subsidized canteen

Here is where you will have impact:

Training Design & Development

Partner with our privacy-focused client and internal TELUS Digital teams to review, design, and develop training modules covering product features, privacy protocols, and customer support best practices
Create comprehensive, engaging course materials (manuals, handouts, case studies, exercises, assessments) that reflect current product updates and customer needs
Incorporate real-world scenarios and case examples to enhance learning and retention
Evaluate training effectiveness and refine content based on learning outcomes and feedback
Stay current on product developments, privacy protocols, and industry best practices

Training Delivery & Support

Deliver dynamic, interactive training to diverse groups—from new hires to existing team members
Provide structured onboarding and ramp-up support to new team members, instilling company and client values from day one
Adapt your communication style to different learner types and maintain group engagement
Address participant concerns and provide on-the-floor support as needed
Troubleshoot technical issues in training environments
Manage training logistics (scheduling, attendance, resources, equipment setup)
Maintain up to date expertise on company products and procedures.
Provide on-the-floor training and support to team members to ensure both client and TELUS Digital values are instilled in their work.
An effective team player, motivated, hardworking, and very flexible while maintaining a level of autonomy to get work done.

Collaboration & Client Partnership

Work closely with the client training department to deliver new product training and specialized training modules
Collaborate with Team Leads, internal stakeholders, and subject matter experts to identify training and performance needs
Partner with other training teams to improve training quality and consistency across programs
Maintain open communication channels with clients and internal teams

Continuous Improvement

Evaluate training program effectiveness against learning objectives
Maintain detailed records of learner development and training outcomes
Identify opportunities for improvement and implement enhancements
Stay informed about new training tools, learning management systems, and best practices
Must have the ability to take ownership of this role, and constantly strive to make continuous improvements to the training and performance function within TELUS Digital.

We are looking for someone with:

Proven experience designing and delivering training programs (ideally in BPO, tech, and customer-facing environments)
Demonstrated ability to translate complex product/technical knowledge into clear, engaging content
Experience with learning management systems, video conferencing, and training tools
Experience delivering training to large groups and managing diverse learner needs
Excellent IT skills and comfort with technology platforms
Strong proficiency (C1/C2) in the English Language

WHY JOIN US?

At TELUS Digital, we invest in developing expert trainers who shape the future of our operations. You'll work with a collaborative team, partner with an innovative privacy-focused client, and have the opportunity to continuously expand your expertise in the area of privacy and internet safety. Your training will directly impact team performance, client satisfaction, and business success. If you're passionate about learning and development, this is your chance to make a meaningful difference.

Ready to inspire and develop others? Apply now.

About Company:

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.

We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.

Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.

Equal Opportunity Employer Statement

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.

Quick apply

Refine Your Search

lead program jobs in cork, c

Learning & Development Specialist/Trainer

Team Leader | Customer Support | Cork office

Deputy Manager, Young Persons and Adult Service – Estuary Way

Field Sales Representative - Healthstore / Pharmacy

Workplace Solutions - EMEA Senior Contract Specialist - Associate/VP, Cork — Share Plan Services

Lead Employee Relations Specialist

HR Operations Specialist, Employee Care International

Workplace Solutions - Team Lead, Equity Plan Management

FOH Sales & Patient Experience Specialist

Manager, Program Management, Audits and Insights

Team Lead Business Support

Sr Program Manager, Global Finance Transformation (GFT)

Store Manager

Organisational Change Management Specialist

Technical Analyst - Enterprise Technology Services

German-Speaking Senior Technical Support Engineer – Elastic Cloud Storage

Naval Service: Direct Entry - Operations Branch Officer

Applications Engineer

Global Travel, Expense & Card Programs – Senior Specialist

Operations Supervisor

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