Find Senior service advisor Jobs in Clonmel County Tipperary

Senior Service Advisor
Kevin O'Leary Group —Clonmel, County Tipperary
- €36,000–€50,000 a year
- Full-time
- Communication skills
- Time management
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11d

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Senior Service Advisor
Kevin O'Leary Group —Clonmel, County Tipperary
Constant communication with workshop controller, parts advisor & service manager to ensure smooth running of the workshop & to avoid customer delays.
€36,000–€50,000 a year
Quick apply
11d
Service Management Lead
Glanbia Foods —Kilkenny, County Kilkenny
Bachelor’s or Master's degree in a relevant field (e.g., Computer Science, Information Technology, Engineering), or equivalent experience.
11d

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Senior Service Advisor

Kevin O'Leary Group
Clonmel, County Tipperary

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Job details

Permanent | Full-time
€36,000–€50,000 a year
11 days ago

Benefits

Bike to work scheme
On-site parking

Qualifications

Communication skills
Time management

Full job description

Kevin O'Leary Clonmel run busy Opel, Renault & Dacia aftersales departments. We are looking for a dynamic , customer service orientated individual to join our team.

Job Title : Senior Aftersales Advisor

The Role:

Book and schedule customer bookings via phone, online, and in person.
Meet and greet customers in a friendly, efficient manner.
Ensure all customer service details and requirements are accurately captured including adherence to GDPR guidelines.
Check for outstanding campaigns on all vehicles at time of booking.
Liase with customers and keep them informed on progress while work is being carried out.
Price & accurately record electronic vehicle health checks and ensure customers videos are of required quality and are forwarded to the customer. Ensure all additional work is pre-authorised.
Constant communication with workshop controller, parts advisor & service manager to ensure smooth running of the workshop & to avoid customer delays
Accurately process invoices and manage work in progress on a daily basis
Carry out vehicle handover with a detailed explanation to the customer of the invoice and work carried out and advise of and plan any future work which may be required.
Process warranty claims as and when required.
Participate in training as required.

Role Requirements:

Be organised and efficient with a desire to learn and upskill.
Possess excellent time management skills with the ability to excel in a busy and fast paced environment.
Have strong communication and interpersonal skills.
Have a high level of computer literacy.
Have the ability to work well as part of a team.
Hold a full clean drivers licence.
Have a minimum of 4 years experience ideally in a similar customer facing role.

Job Types: Full-time, Permanent

Pay: €36,000.00-€50,000.00 per year

Benefits:

Bike to work scheme
On-site parking

Work Location: In person

Quick apply

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Senior Service Advisor

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