Find It Jobs in Cavan, Cn

IT Support Administrator (Graduate Opportunity)
ABCON Industrial Products —Cootehill, County Cavan
- €28,000–€32,000 a year
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
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- Computer Science
- Continuous improvement

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IT Support Administrator (Graduate Opportunity)

ABCON Industrial Products
Cootehill, County Cavan

Quick apply

Job details

Permanent | Full-time
€28,000–€32,000 a year
11 days ago

Benefits

Bike to work scheme
On-site parking

Qualifications

Computer Science
Software troubleshooting
Customer service
English
Windows
Technical support
Analysis skills
VoIP
IT support
Higher diploma
IT
Communication skills
Active Directory
Information Technology

Full job description

Job Summary:

The IT Support Administrator will support the delivery of day-to-day IT services across the business. Reporting to the IT & Systems Support Manager, this role provides first-line technical support to approximately 185 users, while assisting with IT systems, security, and development initiatives.

This is an excellent opportunity for a recent IT graduate or someone at the beginning of their IT career to gain hands-on experience across technical support, Microsoft 365, business systems, cyber security and the Microsoft Power Platform within a busy manufacturing environment.

Key Tasks and Responsibilities

Provide first-line technical support to end users across the business
Log, track, and resolve issues, escalating where appropriate
Assist with troubleshooting hardware, software, and basic network issues
Set up and configure user devices (desktops, laptops, mobile devices)
Support user onboarding and offboarding (account setup, access permissions, equipment)
Assist with routine system administration tasks (e.g., user account management, password resets)
Support maintenance of Microsoft 365
Help monitor IT systems and report issues to the IT Manager
Maintain IT documentation and asset records
Follow IT security policies and support basic security tasks (e.g., applying updates, access control)
Supporting and maintaining printers, including HP LaserJet and Zebra label printers
Support user awareness around IT security best practices
Assist the IT Manager with Power Apps and Power Automate solutions
Support small IT projects and system improvements
Help identify opportunities for process improvements and automation
Work with different departments to resolve IT issues

Skills & Experience Required:

Essential

· Degree, Higher Diploma or equivalent qualification in Information Technology, Computer Science or a related discipline.

· Good knowledge of Windows operating systems and Microsoft 365.

· Strong troubleshooting and analytical skills.

· Good communication and customer service skills.

· Willingness to learn and develop new technical skills.

· Ability to work independently and as part of a team.

· Full, clean driving licence.

Desirable

· Placement, internship or part-time experience in an IT support environment.

· Exposure to Microsoft Power Platform (Power Apps and Power Automate).

· Basic understanding of networking concepts.

· Familiarity with Active Directory.

· Awareness of cyber security principles.

Experience with VoIP telephone systems.

Pay: €28,000.00-€32,000.00 per year

Benefits:

Bike to work scheme
On-site parking

Ability to commute/relocate:

Cootehill, County Cavan: reliably commute or plan to relocate before starting work (required)

Experience:

IT: 1 year (required)

Language:

English (required)

Location:

Cootehill, County Cavan (preferred)

Work Location: In person

Quick apply

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