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Receptionist
The Metropole Hotel —Cork, County Cork
- Full-time
- Customer service
- Hotel
- No degree
- Relocation assistance
- Referral programme
Quick apply
Veterinary Practitioner - Mixed
IVC —Wexford, County Wexford
- Up to €65,000 a year
- Part-time
- Doctoral degree
- Annual leave
- Employee assistance program
5d
Practice Medical Administrator
Tus Go Deireadh —Ballinhassig, County Cork
- €16–€18 an hour
- Full-time
- Customer service
- Microsoft Office
- No degree
- Annual leave
Quick apply
2h

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Veterinary Practitioner - Mixed
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€1300 annual CPD allowance with 40 hours paid CPD leave. The ideal candidate will have at least a year or more post-graduate clinical experience and be…
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Receptionist

The Metropole Hotel -
Cork, County Cork

Quick apply

Job details

Permanent | Full-time

Benefits

Relocation assistance
Company pension
Referral programme

Qualifications

Customer service
IT
Multi-line phone systems
Communication skills

Full job description

The Metropole Hotel is seeking to recruit an experienced Full-Time Receptionist to join their team. If you have experience in a guest facing roles and love dealing with guests then this is the role for you.

This is an opportunity to join a hotel group where learning and development, internal promotion are key to how we work.

SCOPE OF WORK:

To receive welcome & register guests
To ensure an excellent and personalised reception and switchboard service at all times
To complete accurately all reception documentation

MAIN DUTIES AND RESPONSIBILITIES:

Receive and register guests on arrival, using their names at all times adhering to laid down procedures e.g. SOP's
Ensure all documentation relating to the registration and checking out of guests is as per Trigon Hotel Group standard operating procedures
Ensure that any reservations are correctly handled in line with rate management and any other selling guidelines
Maximise in-house selling whenever possible and maintain an awareness of all sales opportunities
Be thoroughly familiar with all company selling procedures and promotions
Correctly post all pay-in vouchers from all departments
Record all cash received
Ensure the security of all property and cash
Receive and record guests' valuables for safety deposits and issue receipts
Be aware of hotel room availability at all times
Check and ensure the correctness of float
Wear uniform provided by the company
Maintain the highest level of personal and work cleanliness and hygiene
Adhere to the company's Code of Conduct
Ensure work areas are kept clean, safe and tidy at all times
Control the security of company's stock and property
Adhere to all regulations in respect of health and safety, hygiene, guest safety, fire regulations, emergency procedures etc
Adhere to all regulations in respect of hotel policies and standards, i.e. mandates and food standards
Carry out any reasonable request made by Management and hotel guests to the best of their ability
Have a complete understanding of all aspects of computer operation, posting to accounts, daily business control and daily reports analysis
Carry out the function of Reservations Coordinator if required
Comply with any reasonable request by the Front Office Manager or Management
Make themselves available for training and communication meetings for which advance notice will normally be given

The ideal candidate:

Previous experience in a guest facing role preferably in a hotel
Good communication and IT skills
Have a passion for delivering excellent customer service

BENEFITS

Competitive rate of pay
Relocation Assistance
Access to our Company Pension Scheme
Death in Service Benefit
Employee referral bonus
Friends & Family discounts across our restaurants
Special rates in our hotel accommodation
Paid internal and external training days
Access to Trained Mental Health First Aiders
Team Member Social & Wellbeing Events
Team Member Annual Awards, Service Recognition, Monthly Team Member of The Month
Meals on Duty
Assistance with Leap Cards

Quick apply

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