Find Customer service analyst Jobs in Dublin, D

Information Security Analyst – Level 2
Telefonica Tech —Dublin, County Dublin
- Full-time
- Azure
- AWS
- Scripting
Quick apply
14d
Advanced Financial Analyst
Vantor Inc. —DUBLIN 2, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Sales
Quick apply
2d
Financial Planning and Reporting Analyst
Cover-More —Blanchardstown, County Dublin
- €57,000–€77,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Accounting
- Employee assistance program
Quick apply
Job Posting Title CHC Holdings Specialist
Accenture —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Access
- English
1d
Senior QA Automation Engineer, Charles River Development
State Street —Dublin, County Dublin
- Full-time
- Azure
- Oracle
- Computer Science
Sr. BI Analyst
Glanbia Foods —Dublin, County Dublin
- €401,000 a year
- On call
- Hybrid work
- Engineering
- SQL
- IT
FX Analyst - Dublin
Zurich Insurance —Dublin, County Dublin
- Part-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
3d
Group Head of Data Analytics and Consumer Insights (FTC)
Applegreen Stores —Dublin, County Dublin
- Full-time
- Management
- Master's degree
- Analysis skills
Quick apply
Operations Analyst
Solance —Dublin, County Dublin
- Full-time
- Hybrid work
- Customer service
- English
- Communication skills
Quick apply
GCC Analyst II
Digital Realty —Dublin, County Dublin
- 12 hour shift
- Customer service
- No degree
- Organisational skills
Customer Development Executive
Mondelēz International —Coolock, County Dublin
- Full-time
- Microsoft Excel
- Customer service
- English
3d
Senior Business Data Analyst - Transact system
NTT Ltd —Dublin, County Dublin
- Hybrid work
- Research
- Agile
Senior Business Analyst
TestReach —Dublin, County Dublin
- Computer Science
- Master's degree
- Bachelor's degree
Sr Information Security Analyst
ServiceNow —DUBLIN 2, County Dublin
- Weekend availability
- Hybrid work
- Azure
- Computer Science
- Java
Quick apply
6d
Data Analyst - Housing Management
Tuath Housing Association —Dublin, County Dublin
- Full-time
- Hybrid work
Quick apply
Credit & Collections Coordinator
Trane Technologies —Swords, County Dublin
- Full-time
- Microsoft Excel
- Oracle
- Microsoft Outlook
New Markets Account Executive- Polish speaker
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- English
- Leadership
Senior Risk Analyst
U.S. Bank National Association —DUBLIN 18, County Dublin
- €64,515–€75,900 a year
- Full-time
- Finance
- Bachelor's degree
- Business
SOC Specialist II
Expel —Dublin, County Dublin
- €45,000 a year
- Weekend availability
- Remote
- Azure
- Windows
- AWS
- Annual leave
Quick apply
10d
Laboratory Analyst
SGS —Dublin, County Dublin
- €38,000–€42,000 a year
- Bachelor's degree
- Organisational skills
- IT
- Annual leave
Quick apply
11d

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Information Security Analyst – Level 2

Telefonica Tech -
Dublin, County Dublin

Quick apply

Job details

Full-time
14 days ago

Qualifications

Azure
AWS
Scripting
Communication skills

Full job description

Company Description

Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.

We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.

The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI, Enterprise Applications, Workplace Services and Cyber Security & Networking.

Values: Open, Trusted and Bold

Trusted Partners:

Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner
HPE: Platinum Partner – FY23 UK&I Solution Provider of the Year
Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio
Fortinet: Elite VIP Program – one of only 2 in the UK
AWS: Advanced Solution & Managed Service Provider Program

Job Description

This is a full time role for an Information Security Analyst L2 to join a mature managed services Cyber team who manage the security posture of critical infrastructure and services under an ISO27001 and Cyber Essentials + certified managed service environment.

You will work on developing, implementing, and maintaining security products and processes across the managed service customer base ensuring these critical infrastructures are security managed and reported upon.

This is a technical, hands-on role giving the successful candidate the opportunity to work on enterprise managed services and technical solutions including SaaS AV, SIEM, Network Flow, Penetration and PAM services.

Qualifications

The successful candidate will be responsible for managing technical security services as part of a team, they will respond to incidents and requests, establish appropriate standards and controls, manage, patch, upgrade security technologies, and direct the establishment and implementation of policies and procedures.

Skills & Experience:

Experience of working in a managed service environment (ITIL process driven);
Experience of managing Enterprise AV solutions (>3000 endpoints);
SIEM ;
Vulnerability Management;
Network Flow Management and Reporting;
Report collation;
Good awareness of computing technologies and security concepts;
Knowledge of cyber security controls and best practice;
Good understanding of risk management principles and management fundamentals;
Have excellent troubleshooting and problem resolution skills;
Maintain an awareness of vulnerability management and Risk Assessments;
Understand up-to-date security threats and common exploits;
Good communication skills, with the ability to convey security issues to audiences of non-technical people;
To keep up to date with the latest security and technology developments;
Research/evaluate emerging cyber security threats and ways to manage them;
Generate reports for both technical and non-technical staff and stakeholder;
Proficient in presenting to local team members and wider senior management team

Desirable

Cyber security certification (e.g. CISSP, Security+, GIAC, CISM, CRISC etc);
Scripting Experience.
Experience with Cyber Security Frameworks (NIST, COBIT, ISO, Cyber Essentials etc);
Experience with audit programs either external or internal.

Additional Information

Must have the right to live and work in ROI.
Must be able to secure Garda vetting as a minimum.
Due to our location, access to own transport is essential.
Must meet Security Clearance requirements if this is a requirement of the role and any offer would be conditional upon the successful candidate passing BPSS which includes a criminal record check
This role requires participation in 24/7 On-call, which operates on a rotational basis.

At Telefónica Tech, we believe inclusion is the bridge that empowers everyone to be their authentic selves. We celebrate and respect our differences because diversity drives innovation and makes us stronger.

Be yourself with us, and feel that you belong.

We welcome applicants from all backgrounds and identities regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, and sexual orientation.

We are also committed to equity, accessible hiring practices, and creating an inclusive culture through many means including TogetHer (Women's network) and our Employee Resource Groups which include Diversity and Inclusion, Telefónica Tech Pride, Neurodiversity, ELEVATE (African and Caribbean heritage network), and Sustainability.

We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.

Quick apply

Refine Your Search

customer service analyst jobs in dublin, d

Information Security Analyst – Level 2

Advanced Financial Analyst

Financial Planning and Reporting Analyst

Job Posting Title CHC Holdings Specialist

Senior QA Automation Engineer, Charles River Development

Sr. BI Analyst

FX Analyst - Dublin

Group Head of Data Analytics and Consumer Insights (FTC)

Operations Analyst

GCC Analyst II

Customer Development Executive

Senior Business Data Analyst - Transact system

Senior Business Analyst

Sr Information Security Analyst

Data Analyst - Housing Management

Credit & Collections Coordinator

New Markets Account Executive- Polish speaker

Senior Risk Analyst

SOC Specialist II

Laboratory Analyst

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