Find Engineer 3, query execution Jobs in Midleton, C

Product Support Engineer (Insider Threat Management)
Proofpoint —Cork, County Cork
- Full-time
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- Salesforce
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Staff Microcontroller Sub-System Verification Engineer - Cork, Ireland
Qualcomm —Cork, County Cork
- Doctoral degree
- Engineering
- Master's degree
- Employee stock purchase plan
Engineering Manager, Server Networking Security (Rust)
MongoDB —Cork, County Cork
- Hybrid work
- Azure
- AWS
- Mentoring
9d
Field Engineer
Enet —Cork, County Cork
- Full-time
- In-person
- Electrical Engineering
Quick apply
Staff Sensor Subsystem Design Engineer - Cork, Ireland
Qualcomm —Cork, County Cork
- Doctoral degree
- Engineering
- Master's degree
- Employee stock purchase plan
Cloud Security Analyst
Alter Domus —Cork, County Cork
- Azure
- Computer Science
- Research
- Employee assistance program
Project Electrical Engineer
H&F Electrical Contractors —Cork, County Cork
- Full-time
- AutoCAD
- Construction experience
- Electrical Engineering
Quick apply
GPU Performance Verification Engineer - Cork, Ireland
Qualcomm —Cork, County Cork
- Doctoral degree
- Computer Science
- Engineering
- Employee stock purchase plan
Resident / Senior Resident Engineer – Mechanical & Electrical
Tetra Tech —Cork, County Cork
- Hybrid work
- Microsoft Excel
- Supervising experience
- Construction experience
Lead Site Reliability Engineer
Tricentis —Cork, County Cork
- Full-time
- Azure
- DevOps
- AWS
Network Engineer
Citco —Cork, County Cork
- Full-time
- Azure
- English
- AWS
1d
Senior Staff Software Engineer/Architect - Runtime Engineer
Qualcomm —Cork, County Cork
- Doctoral degree
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- Employee stock purchase plan
Staff Technical Program Manager, Site Reliability Engineering
MongoDB —Cork, County Cork
- Remote
- Azure
- AWS
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Senior Engineer
PJ Hegarty & Sons —Cork, County Cork
- Full-time
- Engineering
- Project management
- Construction experience
Quick apply
Senior Automation Engineer (DeltaV)
Cognizant —Cork, County Cork
- Full-time
- Hybrid work
- English
- Project management
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Electrical Project Engineer
Tetra Tech —Cork, County Cork
- Holidays
- AutoCAD
- Microsoft Office
- No degree
Senior Staff Embedded Software Engineer – AI Accelerator
Qualcomm —Cork, County Cork
- Doctoral degree
- Computer Science
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- Employee stock purchase plan
RISC V CPU Design - Staff Engineer
Qualcomm —Cork, County Cork
- Doctoral degree
- Computer Science
- Engineering
- Employee stock purchase plan
Microcontroller Sub-System Verification Engineer / Senior Engineer, - Cork, Ireland
Qualcomm —Cork, County Cork
- Doctoral degree
- Computer Science
- Engineering
- Employee stock purchase plan
2d
Fire Alarm and Emergency Lighting Field Service Engineer
Allied Fire Protection Ltd —Cork, County Cork
- Full-time
- English
- Microsoft Office
Quick apply

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Product Support Engineer (Insider Threat Management)

Proofpoint -
Cork, County Cork

Apply Now

Job details

Full-time
2 days ago

Qualifications

Microsoft Windows Server
System administration
Operating systems
Node.js
Computer Science
Software troubleshooting
XML
IIS
Salesforce
Windows
Technical support
Bash (Unix shell)
Analysis skills
Bachelor's degree
REST
Computer Engineering
Mobile device management
Mac OS
Linux
JSON
Communication skills
Python
PowerShell
Intune

Full job description

About Us:

Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.

How We Work:

At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:

Bold in how we dream and innovate

Responsive to feedback, challenges and opportunities

Accountable for results and best in class outcomes

Visionary in future focused problem-solving

Exceptional in execution and impact

The Role

We are looking to hire a skilled Product Support Engineer to assist our customers with all technical issues around our products on the Insider Threat Management (ITM) Platform. This is a customer-facing role and as a core function, you will be required to respond to customer tickets and assist customers via phone, email, and chat and resolve technical support issues in this product area. This may include Software or application issues related to the product or the Operating System (OS) that the customer is using, diagnosing issues, Installation/Upgrades, and other related issues. You will be required to collaborate with Engineering, Product Management, and Escalation teams to ensure customer success. A top-class Technical Support Engineer who provides valuable assistance and support while maintaining strong customer relations.

Responsibilities:

Responding to technical support tickets and providing remote support to customers
Working with customers to diagnose and resolve issues within specific response guidelines.
Manage product escalations, function as a liaison between customers, and various levels of tiered support.
Installing/Upgrading software related to this product area.
Diagnosing and troubleshooting the ticket issues that can be related to software, networking, and hardware.
Documenting work in the ticketing system (Salesforce experience preferred)
Act as Subject Matter Expert in required technology area
Document technical inquiries. Develop and review content for knowledge sharing for both internal purposes and customer facing platforms.
Ability to think “out-of-the-box” and develop creative solutions to address clients’ requirements

Requirements for the role:

3+ years of experience in Technical Support, Product Support, Customer Engineering, or a similar customer-facing technical role.
Strong ability to read and analyze XML and JSON data, interpret API requests and responses, and troubleshoot issues involving REST APIs.
Experience analyzing applications, browser developer tools, endpoint telemetry, system logs, and regular expressions (regex) to diagnose and resolve complex technical issues.
Strong hands-on experience supporting and troubleshooting macOS environments is required.
- Experience deploying and managing macOS devices using MDM solutions such as Microsoft Intune or Jamf Pro.
Solid understanding of operating systems, web services, and networking fundamentals.
Knowledge of hardware platforms and networking technologies.
Demonstrated ability to troubleshoot complex software, hardware, and system integration issues.
Strong technical diagnostic, analytical, and problem-solving skills.
Excellent written and verbal communication skills, with the ability to communicate effectively with both technical and non-technical audiences.
Experience administering and troubleshooting Microsoft Windows environments is highly desirable.
Experience with Linux system administration, including system and network configuration, software installation, troubleshooting, and scripting (Bash, PowerShell, or Python), is highly desirable.
Experience with one or more technologies in each of the following categories:
- Operating Systems: Windows 10/11, Windows Server 2016/2019/2022, Linux, macOS
- Web Technologies: IIS, Node.js, JSON, REST APIs, and web services
Bachelor's degree in Computer Science, Computer Engineering, or a related technical discipline, or equivalent practical experience.
Soft Skills:
- Collaborative team player with customer centric mindset
- Quick learner with strong analytical skills
- Ability to prioritise multiple customer issues in a fast-paced environment
- Ability to communicate complex technical concepts to both technical and non-technical audiences

What You’ll Gain

Deep exposure to cybersecurity and Insider Threat Management technologies.
Ownership of high-impact customer issues.
Continuous learning and professional development opportunities.

Why Proofpoint?

At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:

Competitive compensation
Comprehensive benefits
Career success on your terms
Flexible work environment
Annual wellness and community outreach days
Always on recognition for your contributions
Global collaboration and networking opportunities

Our Culture:

Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.

We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to [email protected].

How to Apply

Interested? Submit your application along with any supporting information- we can’t wait to hear from you!

Apply Now

Refine Your Search

engineer 3, query execution jobs in midleton, c

Product Support Engineer (Insider Threat Management)

Staff Microcontroller Sub-System Verification Engineer - Cork, Ireland

Engineering Manager, Server Networking Security (Rust)

Field Engineer

Staff Sensor Subsystem Design Engineer - Cork, Ireland

Cloud Security Analyst

Project Electrical Engineer

GPU Performance Verification Engineer - Cork, Ireland

Resident / Senior Resident Engineer – Mechanical & Electrical

Lead Site Reliability Engineer

Network Engineer

Senior Staff Software Engineer/Architect - Runtime Engineer

Staff Technical Program Manager, Site Reliability Engineering

Senior Engineer

Senior Automation Engineer (DeltaV)

Electrical Project Engineer

Senior Staff Embedded Software Engineer – AI Accelerator

RISC V CPU Design - Staff Engineer

Microcontroller Sub-System Verification Engineer / Senior Engineer, - Cork, Ireland

Fire Alarm and Emergency Lighting Field Service Engineer

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