Allied Fire Protection Ltd is a leading provider of Fire Protection equipment with a portfolio of public and private sector clients across Ireland. We specialise in the supply installation, maintenance and commissioning of fire alarm systems, and emergency lighting – delivered by our team of highly qualified and experienced engineers installers.
A new and exciting opportunity is available in the Cork area for a Field Service Engineer. The Engineer will be based mainly around the greater Cork City area but travel further afield will be required from time to time. We are looking for a ‘Can Do’ motivated individual who is keen to join our progressive growing company.
We offer a highly competitive rewards package including…
- Competitive salary package
- Company vehicle
- Laptop
- Phone
- Training Personal development
Person Spec…
- At least 3 years proven experience in the Fire Alarm Industry and/or Electronic/Electrical Systems
- Excellent interpersonal skills, positive ‘Can Do’ attitude
- Electrical or electronic background
- Field service experience desirable
- English speaking
- Proficient in MS Office and/or other software programmes
- Familiarity with mobile tools apps
- Full Clean Driving Licence
Role…
Servicing and Commissioning Fire Alarm protection equipment…
- Servicing and Commissioning equipment according to manufacturer's specifications.
- Testing system and analysing any failures.
- Consult with engineering personnel to resolve unusual problems in system operation and maintenance.
- Advise management regarding customer satisfaction, product performance, and suggestions for product service improvements.
Key Responsibilities…
- Provide excellent customer service and customer support during field visits or when On Call
- Build positive relationships with customers and represent Allied Fire in a professional trusted manner ensuring company vehicle, uniform and paperwork promote professionalism
- Manage all on site service, maintenance and test tasks as required to relevant standards
- Diagnose errors or technical problems and determine solutions
- Carry out preventative maintenance make recommendations based on age of systems equipment
- Produce timely and detailed service reports
- Cooperate with technical field teams and share information across the company
- Understand and anticipate customer requirements and make appropriate recommendations/briefings
- Provide feedback to management regarding customer request, satisfaction, product performance, and suggestions for product improvements.
- Follow all company’s Standard Operating Procedures and safe working practices
- Advise and report on change requests for documented processes
Competitive Salary
