Summary of Role
The main objective of the Fertility Health Care Assistant role is to work as a key part of a multidisciplinary IVF team to provide excellent patient care for individuals and couples in aspects of fertility treatment. Patient care must be the priority of every HCA working in Sims IVF clinic. The patient must be at the centre of everything the HCA does.
The role holder must achieve excellence in patient care, investigation consultation,
Phlebotomy, Cannulation, assisting at theatre procedure and pre/post-operative care in theatre/recovery and the scanning department.
The following key attributes should be demonstrated:
· Active Listening
· Good verbal and non-verbal communication
· Respect and Empathy
· Professionalism
· Open-mindedness
· Friendliness
Clinical / Technical Competencies
The Healthcare Assistant will demonstrate competence in the areas below with training provided for clinic variation.
[The Training Log Book will detail each level of competency required]
Information Technology
· Competent in use of patient databases.
Legislative Requirements
· Understands EU Cell and Tissue Directive and the clinic responsibility regarding screening couples.
· Data Protection/Confidentiality – understands and takes personal responsibility by following established policies and procedures
· Obtaining Consent – understands and takes personal responsibility by following established policies and procedures
Infection Control /Health and Safety
· Hand Hygiene
· Health and Safety
· Manual Handling
· Uniform and Grooming Standards
· Clinical Waste Management
· Clinical instrument disposal
Theatre
· Theatre Cleaning and stock ordering
· Assisting with care of a Couple before, during and after and IUI
· Assisting with care of a Couple before, during and after Embryo Transfer
· Assisting with care of Couple Before, During and After Egg Collection
· Assisting the Doctor at egg retrieval and IUI procedures
· Semen Collection
· Emergency procedures- CPR
· Cannulation and monitoring of patients requiring Intralipid infusions.
Scheduling
· Investigation Consultation- training will be for provided for experienced HCA’s
· Understand available tests and treatments
Scanning
· Phlebotomy/ Cannulation
· Assisting at saline infusion sonography, ZFB’s & endometrial scratches
Key Behavioural Competencies
Personal Leadership
· Acts with honesty and integrity at all times
· Has a realistic sense of self and impact on others
· Demonstrates patience and perspective in dealing with difficult situations
· Accepts ownership of role and accepts accountability of role objectives
Communication
· Ability to deliver information/ instructions (e.g. discharge post SIS procedures) in a constructive, clear and sympathetic manner.
· Ability to adjust personal communication style to meet the particular circumstances/needs of the patient receiving the information.
· Ability to demonstrate empathy and respect when communicating.
Patient Care/Customer Service
· Demonstrates an ability to deliver excellence in standards of service to patients/clients
· Presents a caring, engaging and positive manner with patients/clients
· Demonstrates an ability to obtain a clear understanding of patient/client needs
· Let’s patient/client know he/she is willing to work with them to achieve best outcome
Attention to Detail
· Ensures that one’s own and others’ work and information are complete and accurate
· Follows required procedures to ensure high quality of work
· Verifies information.
· Carefully reviews and checks the accuracy of information provided by others
Initiative
· Identifies what needs to be done and takes appropriate and assertive action within the field of their training, before being asked or the situation requires it.
· Seeks out others involved in a situation to learn their perspectives.
· Takes action to ensure patients are processed as effectively and as speedily as possible.
Team Work
· Works co-operatively and effectively with colleagues from own and other departments with different skills and objectives to achieve best outcome.
· Listens and respects others points of view.
· Open to learning and passing on better ways of doing things.
· Open to new ideas with an ability to follow and implement protocols and procedures and clinic initiatives with his/her clinic colleagues.
Managing Change
· Demonstrates support for innovation and for organizational changes needed to improve the organization’s effectiveness
· Supporting and implementing organizational change
Physical requirements of the role of the role
Theatre/Recovery
· Moving/Pushing patient trolleys
· Removing/reattaching end of gynae bed
· On feet for most of shift including up and down the stairs multiple times
· Sitting during egg retrieval for intermittent to long periods
· Leaning over patients for phlebotomy and cannulation
Scanning
· Sitting to standing frequently
· Leaning over patients for phlebotomy
· Sitting at computer screen
Scheduling- Initial consults
· Leaning over patients for phlebotomy
· Sitting at computer for intermittent periods
Grooming Standards
Non Clinical Area
· Staff should have excellent personal hygiene.
· Wearing appropriate uniform and name badge
· Uniform including shoe wear should fit appropriately
Clinical Area
· Hair tied up
· Nails trimmed and no nail varnish or acrylic nails
· No jewellery from elbow except a plain band
· No long sleeves under uniform
· Hair net in theatre area/beard net for bearded employees
· No scented creams/perfumes in theatre area
Essential Criteria
Ø Educational- FETAC Level 5 in Healthcare Support or equivalent (at least 2 modules required)
Ø Experience- minimum 1 year experience in HCA role or relevant clinical experience
Ø Training: CPR / Manual Handling
Ø Languages -Fluency in English language –written and oral
Desirable
Ø Previous experience in Fertility.
Terms and Conditions of Employment
· Weekly Hours: 37.5 hours
· Working Day: 8-hour day - between the core hours of 7:00 and 18:00, Monday to Friday.
· Location: Sims IVF Clonskeagh
· Salary: €28,500 to €35,000 (DOE)
Application Details
· Please submit a cover letter.
· Also, a copy of an up-to-date CV
· Email subject Line- Fertility Care Assistant Role
· Please email to: [email protected]
Job Type: Full-time
Pay: €28,500.00-€35,000.00 per year
Experience:
- Healthcare: 1 year (preferred)
Licence/Certification:
- Level 5 in healthcare support (preferred)
- Driving Licence (preferred)
- QQI Level 5 in Healthcare (preferred)
- QQI Level 5 in Healthcare Support (preferred)
Work Location: In person
